Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Our Bensalem, PA hotel is conveniently located 20 minutes north of Philadelphia in scenic Bucks County, offering a seamless travel experience. Just one mile away, you'll find indoor outlet shopping at The Franklin Mall (formerly Philadelphia Mills), and Sesame Place theme park is only 14 miles from the hotel. Philadelphia’s vibrant dining scene and iconic historic attractions like the Liberty Bell and Independence Hall are also just 14 miles away. With convenient access to I-95, our hotel is easily reachable from major highways and is only 30 minutes from Philadelphia International Airport.
Our stylish rooms and suites are designed for comfort and convenience, featuring high-speed Wi-Fi, a 50" HDTV, a premium coffee maker, microwave, refrigerator, and a dedicated work space. Enjoy a restful night in our plush pillow-top beds with your choice of firm or soft pillows.
Guests can unwind in our outdoor seasonal pool or stay active in the Fitness Center. Whether you're here for business or leisure, our versatile meeting and social spaces provide the perfect setting for your events. Start your day with our complimentary Express Start Breakfast, offering eggs, breakfast meats, biscuits, cereals, pancakes, and our famous Cinnamon Rolls.
Experience a simple, smart way to travel at the Holiday Inn Express Philadelphia NE-Bensalem.
Location
Holiday Inn Express Philadelphia NE - Bensalem by IHG
1329 Bristol Pike, Bensalem, PA
19020, United States
Hours
Reviews
3.9
1,055 reviews
5 stars
484
4 stars
281
3 stars
114
2 stars
69
1 star
107
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, cockroaches, and reports of bedbugs.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported unprofessional behavior and poor customer service experiences.
Room Condition
Many customers noted that the rooms were outdated and in need of renovation, with complaints about uncomfortable beds and maintenance issues.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the offerings.
Location
The hotel’s location was frequently mentioned as a positive aspect, being convenient for nearby attractions.
- LSLauren SDec 31, 20252.0The rooms look nothing like the photos, they are so run down and feel dirty. Only good thing is the location.
- NNNaturallyLocked nLovelyDec 30, 20254.0Breakfast 🥞 included.
- JMJohn MosesDec 28, 20255.0Beautiful Service.
- TBT BDec 1, 20255.0Rooms are large and super clean. The bed was perfect. The check in was a breeze and the front counterman was super nice especially because i was checking in so late from staying out at Parx casino.
- SMSishah MayNov 30, 20251.0I called the front desk to extend my stay and ended up speaking with Kevin on the morning shift. The way he handled the call was completely unacceptable. He was impatient, rude, and made a simple process unnecessarily difficult. He rushed me, cut me off, and spoke to me as if I was bothering him. I stay at this location often, and the staff is usually great. I have never had an experience this unprofessional. Kevin’s attitude and behavior were disrespectful and left me extremely upset.
Frequently Asked Questions About Holiday Inn Express Philadelphia NE - Bensalem by IHG
What are the check-in and check-out times at Holiday Inn Express Philadelphia NE - Bensalem?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel provide free breakfast?
Yes, the hotel offers free buffet breakfast with options including eggs, breakfast meats, biscuits, cereals, pancakes, and cinnamon rolls.
Is Wi-Fi available at the hotel?
Yes, complimentary Wi-Fi is available in public areas and guest rooms.
Is the hotel accessible for guests with disabilities?
Yes, the hotel is mobility accessible and provides accessible parking and elevator access.
Are pets allowed at the Holiday Inn Express Philadelphia NE - Bensalem?
No, pets including cats and dogs are not allowed at this hotel.
What COVID-19 cleaning and safety measures does the hotel have?
The hotel uses commercial grade disinfectants, has enhanced cleaning in common areas and guest rooms, disinfects or discards plastic keycards, removes high-touch items from common areas and guest rooms, provides sanitizer, and employs staff trained in cleaning and handwashing practices.
What fitness facilities are available to guests at the hotel?
Guests have access to a free fitness center equipped with elliptical machines, treadmills, and free weights.
Is there parking available at the hotel?
Yes, free parking is available for guests.
What nearby attractions can guests visit when staying at the hotel?
Guests can visit The Franklin Mall for indoor outlet shopping one mile away, Sesame Place theme park 14 miles away, and historic Philadelphia attractions like the Liberty Bell and Independence Hall also about 14 miles away.
What nearby amenities and services are available to guests around the hotel?
Nearby amenities include LibertyX Bitcoin ATM and Coinme for financial services, Dunkin' and Bob Evans for dining, AMC Woodhaven 10 cinema for entertainment, and Spartan Gym for fitness.