Candlewood Suites Bensalem - Philadelphia Area by IHG

Reviews

• BL

  Blake Lingerfelt

  Nov 9, 2025
  3.0
  Clean room, had a strange pickle odor but very clean and spacious.
• CJ

  Carl Ceriani Jr

  Oct 16, 2025
  4.0
  Love the rooms- feels like a real apartment with a kitchen- sitting area- and bed room Very clean
• SP

  Sherrie Pyatt

  Oct 7, 2025
  5.0
  We relocated and have had to be here over a month waiting on our house. Staff has been awesome snd very accommodating. Housekeeping does a wonderful job . Front desk is always willing to help. I always see maintenance out and about cleaning . I have no complaints
• GA

  G. A.

  Sep 28, 2025
  1.0
  Worst hotel I have ever been, super dirty floors, people screaming inside of the hotel and the parking lot all night, the elevators don't work properly, they have to call the fire department to open the elevator doors, and the worst part the smell of weed was insine, people on the front desk super rude, for one week the Internet spotty and their excuse was having issues and they didn't know what to do
• KC

  Kim Mc Crae

  Sep 22, 2025
  3.0
  I can't say I would recommend this hotel. I don't really have too many issues with hotel stays. We were staying for my friend's wedding. I only reserved the room for one night. I called weeks before I came to see if we could extend our stay for a few hours because the wedding wasn't til 4:30p. The representative told me that I had to wait til check-in to to confirm if i can extend my stay. I got there and was told by the front desk they don't extend stays on the weekend. He said they had plenty of rooms and people don't always check out right away. That didn't make sense because they seems like they could have accommodated for a few hours. So I understood that and had no argument. So my friend who was with me had a room for the next night. She even asked can she check in early. She was told she would they wouldn't let her check in early. They told her they would call her. They did send up calling her early. Smh. All we wanted was a few more hours of the room because we weren't close to home and we would be out with no room. We at least wanted to stay in my friend's room for a couple hours but they weren't trying to help there really. I say all that to say that if you have plenty of rooms avaliable as we were told, y,all can't accommodate at all. Also, the front desk representative wasn't helpful at all. It was a black woman who I didn't get her name but she wasn't friendly or helpful to myself, my friend or my fiance and we all spoke to her at different times. (Just in case someone tries to go there, I am black myself. I just didn't think to get her name at the time. ) She didn't seem like she wanted to be there and shouldn't be in customer service at all. The one Ace we spoke with initially was nice when we asked all questions. Lastly, the rooms weren't as big as the pictures make them seem. There perks in the room such a fill kitchen with supplies, Dove products, grill outside, ice make in the fridge, etc. Our stay wasn't the worst but they decibel aren't accommodating and they need to rethink some of the folks at the front desk.

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