Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Our brand-new 100% non smoking hotel is conveniently located just off of I-70, and a short drive from Route 51, PA Turnpike and I-79. Our hotel is perfect for anyone, from a weary traveler to someone traveling on business who needs a home away from home for awhile. Candlewood Suites Belle Vernon features a private Gazebo Grill area, extensive 24 hour gym and laundry facilities, and all of the conveniences of home.
Our hotel is surrounded by some of the most beautiful scenery in Pennsylvania. To start your exploration of our area, begin with a trip to Cedar Creek Park. The park is also a good access for the Youghiogheny River Trail.
Guests of this hotel in Belle Vernon can enjoy the Cedarbrook Golf Course, Nascar Motordrome Speedway, Tanger Outlet Mall and the Meadows Racetrack and Casino in nearby Washington, PA.
This Belle Vernon, PA hotel is just minutes from the Douglas School of Business and California University of PA.
Come stay with us at the Candlewood Suites hotel and see what makes us stand out among hotels in Belle Vernon, PA. You can always expect the quality you deserve from the name you trust.
Location
Candlewood Suites Belle Vernon by IHG
715 Rostraver Road, Belle Vernon, PA
15012, United States
Hours
Reviews
3.9
468 reviews
5 stars
270
4 stars
72
3 stars
29
2 stars
20
1 star
77
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, mold, and pest infestations, particularly with roaches and mice.
Customer Service
While some guests praised the friendliness of certain staff members, many reported poor service, unprofessional behavior, and lack of responsiveness from management.
Maintenance Problems
Guests frequently mentioned maintenance issues such as broken appliances, malfunctioning air conditioning, and inadequate housekeeping.
Safety Concerns
Several reviews raised alarms about safety, including inadequate security measures and unsatisfactory responses to complaints.
Mixed Experiences
A few guests had positive experiences regarding room comfort and amenities, but these were overshadowed by the overall negative feedback.
- RRRbudadi2 days ago3.0Not a very good experience
- DSDiana SmithDec 18, 20251.0Dirty and disgusting, if it was only $30 a night, I wouldn’t stay here!
- LBLora BrittonDec 18, 20251.0DO NOT STAY HERE. The Management is a joke, I have been trying to get folios for a construction crew and they can't even pick up the phone. I called for 2 hrs and nobody picks up the phone. I have emailed management for 2 weeks with no reply. We stay at a lot of IHG hotels and this manager doesn't care about there customers once the run your credit card. maria needs trained in IHG hospitality and management skills
- SFShannon FoscoOct 26, 20251.0The management has not addressed any of the problems with mice everywhere, we were given a couple of traps and that was the solution. A room change was offered but we knew coworkers on every floor and all had the same issue. Mice everywhere and mice feces under the kitchen sinks. We caught 4 in the time we were there. Let management know, as well as customer satisfaction (corporate) and nothing happened. Although the manager did say that corporate wouldn’t do anything either, and she was correct about that. It’s a health hazard to have the mice. They need to close the hotel down or have a fumigators come out and handle it. We were promised 2 comped nights from our 25 day stay …. REALLY!? Anyways don’t come to this property it’s run down, dirty, pest riddled. I could go on …
- GMGladys Helena Lopez, MD, MPHOct 22, 20251.0I just wish to let you know this hotel is a cesspool: 1. On my arrival the bathroom has black stains in the floor and the glass/walls were covered on a thick layer of human grease. 2. The refrigerator was dirty with pieces of food from prior user. 3. The kitchen stove was dirty with also thick grease. 4. The kitchen utensils were inside the drawer but dirty. Same case with glasses and dishes. 5. The floors had also a layer of black dust stick to it. 6. There was always garbage at the end of the hallway’s trash can and this situation was worse on Sunday evening. 7. Saturday, someone urinated in the elevator and we did not have service. The stink of urine is still present. 8. The laundry room has 3 washers and none of them complete a cycle. No one told me that issue until I ended up with wet dirty clothes in my hands. Besides, the machines and the room were filthy. The only thing OK with this hotel was the kindness of the front desk personnel. Nonetheless, I will never return to this site and this message will also be sent to IHG hotels.
Frequently Asked Questions About Candlewood Suites Belle Vernon by IHG
What is the check-in and check-out time at Candlewood Suites Belle Vernon?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Candlewood Suites Belle Vernon allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is there free parking available at the hotel?
Yes, free parking is available for guests at Candlewood Suites Belle Vernon.
Does the hotel offer fitness facilities?
Yes, the hotel provides a fitness center with elliptical machines and treadmills available for free.
Is Candlewood Suites Belle Vernon a smoke-free property?
Yes, the entire property is 100% non-smoking.
Are there any special cleaning protocols at Candlewood Suites Belle Vernon?
Yes, the hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, has employees trained in cleaning procedures and hand washing, provides sanitizer, and disinfects or discards plastic keycards.
Can I use digital guest room keys at Candlewood Suites Belle Vernon?
Yes, the hotel offers digital guest room keys for contactless access.
What nearby attractions can I visit around Candlewood Suites Belle Vernon?
You can explore nearby places like Cedar Creek Park and the Youghiogheny River Trail for outdoor activities, visit the Cedarbrook Golf Course, or enjoy shopping at Tanger Outlet Mall.
Are there dining options close to Candlewood Suites Belle Vernon?
Yes, nearby dining options include Burger King, Wendy's, Sonny's Grille, Eat'n Park, and Uncle KoKo's Wood Fired Pizzeria for a variety of meals from fast food to American and Italian cuisine.
Which transportation or convenience services are available near the hotel?
Close to Candlewood Suites Belle Vernon, you'll find services like Hoods Up Quick Lube for vehicle maintenance, Community Bank and BVA Federal Credit Union for financial needs, and Western Union for money transfer services.