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Holiday Inn Express & Suites Allentown West by IHG

4.0
(727 reviews)
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Business Details

5630 Tilghman Street, Allentown, PA
18104, United States
(610) 530-5545
https://www.ihg.com/holidayinnexpress/hotels/us/en/allentown/abeal/hoteldetail
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About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express and Suites Allentown West Our hotel is the perfect location for business and leisure travel in the Lehigh Valley. Conveniently located 10 miles from the Lehigh Valley International Airport, making simple and smart travel plans possible. Cool off in the wave pool at Dorney Park and Wild Water Kingdom during the summer or hit the slopes at Bear Creek Ski Resort and Blue Mountain Ski Resort during the winter. Our comfortable beds will be waiting for you. The hotel is near the following companies: Air Products, PPL, Nestle Water, Amazon, Kraft, Nestle Pet Care, Keurig, Dr. Pepper and the Lehigh Valley Hospital. We are also located near several colleges including Muhlenberg College, Cedar Crest College and Lehigh University. Our accommodations include complimentary Express Start hot breakfast buffet, Wi-Fi, parking, and IHG member perks. Workout in our 24-hour Fitness Center featuring Life-Fitness equipment or swim laps in our heated indoor pool. All guest rooms are equipped with a microwave, refrigerator, and Keurig. Ask about our spacious suites and 725 square foot meeting space for corporate and social events.

Location

Holiday Inn Express & Suites Allentown West by IHG
5630 Tilghman Street, Allentown, PA
18104, United States

Hours

Reviews

4.0
727 reviews
5 stars
367
4 stars
173
3 stars
79
2 stars
42
1 star
66

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of outstanding service from individuals like Jayleen and Senai.

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including dirty rooms, stained linens, and unkempt bathrooms, leading to a negative perception of the hotel's hygiene standards.

Room Condition

Guests frequently noted that the rooms were outdated and in need of renovation, with issues such as broken fixtures, peeling paint, and general wear and tear.

Breakfast Quality

While some guests enjoyed the breakfast variety, many others found it lacking in quality and selection, with reports of cold food and limited options.

Noise Concerns

Several reviews mentioned noise disturbances from traffic and other guests, impacting the overall comfort of the stay.
  • DL
    David Logan
    Feb 23, 2026
    1.0
    There is a reason why rates at this place are lower than most others in the area - it is because you get what you pay for... 1) wifi - stinks , 2) hot water - so/so 3) parking spots size work great if you have a small car 4) you can take advantage of "free" breakfast only if you don't have anywhere else to be early in the morning since it does not start until 7am on weekends and 5) if other guests make too much noise after the hotel's 10pm designated quiet time, don't expect anything to be done even if you complain. Remember - you get what you pay for here. Don't make the same mistake that I did
  • DG
    Douglas Gould
    Feb 23, 2026
    2.0
    The shower had a constant drip. Chair had tears in the fabric and the breakfast was cold as soon as it was served.
  • GR
    Grace Russe
    Feb 22, 2026
    5.0
    Prices is good. They have a a good excellent variety of breakfast, daily and the buffet is clean and organize. Staff is very helpful. Recommend
  • PH
    Pan Hung
    Feb 16, 2026
    1.0
    Dirty bed sheet. Very disgusting. I ordered 320 sq ft room and got a much smaller room with disgusting dirty bed sheet.
  • RY
    Rapsta YoungHoffa
    Jan 25, 2026
    5.0
    Staff is extremely nice, helpful top 10 hospitality, front desk extremely helpful, we were going through a snow storm and they fed me dinner. Ive been through 100 of holiday inn, but this staff offer 5 star status to every one. Jayleen, hla, hLaing manager their both awesome they treat you like family. Best holiday inn I've ever stayed inn you have to check them out. You wont be disappointed.thanks to donald he works hard great job sir I promise you they are worth it.
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Frequently Asked Questions About Holiday Inn Express & Suites Allentown West by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Allentown West?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included when staying at this hotel?

Yes, a free Express Start hot breakfast buffet is available for guests.

Brand Certified Facts from Holiday Inn Express & Suites Allentown West by IHG

Holiday Inn Express & Suites Allentown West by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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