Holiday Inn Allentown-Bethlehem by IHG

3.9
311 reviews
Our hotel's prime location gives easy access to top attractions.

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Holiday Inn Allentown–Bethlehem offers a seamless blend of convenience, hospitality, and the comforts of home in the heart of Allentown. Located just off I-78, our hotel offers proximity to local colleges like Muhlenberg, Moravian, and Cedar Crest, as well as several medical centers, corporate hubs, and top attractions. Spend a day of excitement at Dorney Park & Wildwater Kingdom, enjoy high-speed thrills at Lehigh Valley Grand Prix, cheer on the IronPigs at Coca-Cola Park, and explore hands-on fun for the whole family at Da Vinci Science Center and Lehigh Valley Zoo. Start your morning with a delicious breakfast at our on-site restaurant, Toast to Toast, and unwind in the evening with contemporary American fare and a curated drink menu. Stay active in our 24-hour Fitness Center, relax in our indoor pool, and enjoy complimentary Wi-Fi and parking. Planning a meeting or event? Our flexible meeting space is designed to accommodate any occasion. After a long day, unwind in our cozy guest rooms with premium bedding and modern essentials. Whether you're here for business, a campus visit, or a relaxing getaway, we offer the perfect home away from home in Allentown.

Location

Holiday Inn Allentown-Bethlehem by IHG
4325 Hamilton Boulevard, Allentown, PA
18103, United States

Hours

Reviews

3.9
311 reviews
5 stars
157
4 stars
71
3 stars
24
2 stars
24
1 star
35

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including dirty bathrooms, mold, and unclean rooms.

Staff Performance

While some guests praised the friendly and helpful staff, others reported rude behavior and unprofessionalism from front desk personnel.

Breakfast Concerns

Guests expressed dissatisfaction with the breakfast service, noting that it was not included as expected and the quality did not meet standards.

Maintenance Problems

Several reviews mentioned maintenance issues such as broken amenities, poor water pressure, and malfunctioning air conditioning.

Customer Service

There were numerous complaints about poor customer service, including issues with reservations, billing errors, and lack of responsiveness from management.
  • CB
    Chris Burris
    Dec 6, 2025
    5.0
    Cleaned and Comfy beds. Good showers
  • EF
    Eric F
    Dec 4, 2025
    5.0
    I travel for work & the service at this hotel is the best out of all of the Holiday Inns that I stay at. I appreciate the hospitality.
  • JS
    Jaimie Sullivan
    Nov 11, 2025
    1.0
    I stayed in room 101 from Oct 1st-Oct 5th, 2025 and discovered mold in the shower. I was wondering why my allergies were so bad. I let the front desk know October 4th and 5th, 2025. They told me to email them the photos when I left after I paid over $660 but they never got back to me.
  • LG
    Laura Gallagher
    Oct 30, 2025
    1.0
    The staff are very rude the cleaning people don't speak English and are some of the rudest I have ever come across. Would never stay there again.
  • RV
    RNJ Valor
    Sep 30, 2025
    2.0
    We used to love this place. Now, they have gone cheap. All the repairs are low quality. Our room had mildew issues. The wifi is too slow!!! The key cards have not been working right for years now and the management/owner doesn't pay to have them properly fixed. It's clear the owner is keeping the profits rather than investing back into it. The staff is still nice and a great location but not enough to bring us back anymore.

Frequently Asked Questions About Holiday Inn Allentown-Bethlehem by IHG

Which airport is closest to Holiday Inn Allentown–Bethlehem?

Holiday Inn Allentown–Bethlehem offers proximity to Lehigh Valley International Airport (ABE).

Does Holiday Inn Allentown - Bethlehem feature event venues or meeting spaces?

Yes, Holiday Inn Allentown - Bethlehem features a modern meeting room for up to 40 guests.