Holiday Inn Allentown-Bethlehem by IHG

3.9
308 reviews
Our hotel's prime location gives easy access to top attractions.

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to Your Home Away from Home in Allentown! At Holiday Inn Allentown-Bethlehem, we believe travel should feel easy, comfortable, and a little like home. Whether you’re here with family, visiting a loved one, cheering on a student, or exploring the area, our hotel puts you right where you need to be. We’re just minutes from Dorney Park & Wildwater Kingdom, Hamilton Crossings, and local colleges like Muhlenberg, Moravian, and Cedar Crest. Families visiting for medical care also appreciate being close to trusted hospitals including Lehigh Valley Hospital–Cedar Crest, St. Luke’s Allentown Campus, and Lehigh Valley Hospital–Macungie. When it’s time to relax, you’ll find plenty of ways to unwind—swim in our indoor pool, recharge in the Fitness Center, or enjoy a meal at our Toast to Toast Restaurant, where kids under 12 always eat free. Our spacious guest rooms are designed with your comfort in mind, offering cozy bedding, a place to work if you need it, and modern touches that make travel easier. With free parking, free Wi-Fi, and genuine hospitality from our team, you’ll feel cared for from the moment you arrive. Whether it’s business, family fun, or a healthcare visit, we’re here to make your stay in Allentown warm, welcoming, and worry-free.

Location

Holiday Inn Allentown-Bethlehem by IHG
4325 Hamilton Boulevard, Allentown, PA
18103, United States

Hours

Reviews

3.9
308 reviews
5 stars
155
4 stars
70
3 stars
24
2 stars
24
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendliness and helpfulness of the staff, there were several reports of rude behavior and unprofessionalism from front desk personnel.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, particularly in bathrooms and common areas, with some guests describing their rooms as filthy.

Room Quality

Guests expressed dissatisfaction with the condition of the rooms, citing issues such as low water pressure, broken amenities, and general wear and tear.

Breakfast Experience

Many customers were disappointed with the breakfast offerings, noting that it was not complimentary as expected and that the quality did not meet their standards.

Management Response

Several reviews indicated poor management response to complaints, with guests feeling ignored or dismissed when raising issues about their stay.
  • JS
    Jaimie Sullivan
    Nov 11, 2025
    1.0
    I stayed in room 101 from Oct 1st-Oct 5th, 2025 and discovered mold in the shower. I was wondering why my allergies were so bad. I let the front desk know October 4th and 5th, 2025. They told me to email them the photos when I left after I paid over $660 but they never got back to me.
  • LG
    Laura Gallagher
    Oct 30, 2025
    1.0
    The staff are very rude the cleaning people don't speak English and are some of the rudest I have ever come across. Would never stay there again.
  • WM
    Wendy Marcks
    Oct 3, 2025
    5.0
    Maria in dining services should receive an award for exemplary service!
  • RV
    RNJ Valor
    Sep 30, 2025
    2.0
    We used to love this place. Now, they have gone cheap. All the repairs are low quality. Our room had mildew issues. The wifi is too slow!!! The key cards have not been working right for years now and the management/owner doesn't pay to have them properly fixed. It's clear the owner is keeping the profits rather than investing back into it. The staff is still nice and a great location but not enough to bring us back anymore.
  • GJ
    Gina Jenkins
    Sep 26, 2025
    2.0
    The stay was just ok. The staff was very nice. The ac did not work great, it was kind of humid in the room. It made it a little difficult to sleep at night. The rug was damp and dirty. We def made sure to not walk barefoot on the floor. It was difficult to close the bathroom door. It looked a little rusty at the bottom.

Frequently Asked Questions About Holiday Inn Allentown-Bethlehem by IHG

What airport is closest to Holiday Inn Allentown - Bethlehem?

Holiday Inn Allentown - Bethlehem is in proximity to Lehigh Valley International Airport (ABE).

Does Holiday Inn Allentown - Bethlehem feature event venues or meeting spaces?

Yes, Holiday Inn Allentown - Bethlehem features a modern meeting room for up to 40 guests.