Best Western Wilsonville Inn & Suites

4.2
738 reviews

About

Hotel
Located in Wilsonville,OR, the Best Western Wilsonville Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Wilsonville Inn & Suites
29769 SW BOONES FERRY RD, Wilsonville, OR
97070, United States

Hours

Reviews

4.2
738 reviews
5 stars
387
4 stars
207
3 stars
63
2 stars
30
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff interactions; some found them friendly while others reported rudeness and lack of assistance.

Cleanliness

Concerns about cleanliness in rooms and common areas, with reports of dirty bathrooms and unvacuumed hallways.

Breakfast Quality

Breakfast offerings received negative feedback for being repetitive and of poor quality, particularly the coffee.

Room Condition

Rooms are described as outdated and in need of renovation, with issues like uncomfortable beds and maintenance problems.

Location

Convenient location near I-5 and dining options, but noise from the freeway can be disruptive.
  • BJ
    Brittany-Kyle Johnson
    Oct 19, 2025
    1.0
    I would give zero stars if possible. TERRIBLE customer service, dirty dinge rooms, musty smell and WAY over priced.
  • HV
    Heidi Vasquez
    Sep 11, 2025
    5.0
    Clean, big, easy check in. Breakfast was the best ive had for it being complimentary
  • JB
    Jonathan Bruyn
    Aug 22, 2025
    5.0
    Very friendly staff, excellent location
  • JJ
    James
    Aug 13, 2025
    1.0
    Okay place to stay for the price. Staff were argumentative beginning with making the reservations. Check in was no easier with the front desk staff trying to blame us for the way it was entered. We dismissed it as just one employee that must have been struggling with the computer which them made it harder when we arrived. The annoyed employee interactions didn't stop there however. The hostility continued with misinformation given about the hours for breakfast and use of that room for outside food. It was 100% of our front desk interactions that went poorly. Conversely the cleaning staff were always smiling, polite with A+ customer service. They had to deal with dog sober and the fur and were nothing but nice.
  • LP
    Liia Prozapas
    Aug 12, 2025
    2.0
    Оновлений англійський варіант: The housekeeping in the hotel is excellent — the ladies are doing a great job, and I hope they get the tips they deserve. The reception, on the other hand, is a completely different story: they don’t even greet guests. Breakfast is also terrible — for two weeks straight, it was exactly the same every single day.

Frequently Asked Questions About Best Western Wilsonville Inn & Suites

Does Best Western Wilsonville Inn & Suites offer free breakfast to guests?

Yes, free breakfast is available for guests.

Is there a fitness center available at Best Western Wilsonville Inn & Suites?

Yes, the hotel provides a fitness center for guests.