Cleanliness
Many customers reported issues with room cleanliness, including dirty bedding and bathrooms, while some praised the overall cleanliness of the hotel.
Staff Performance
Feedback on staff was mixed; while some guests highlighted friendly and helpful staff, others reported rude and unprofessional behavior from certain front desk employees.
Breakfast Quality
The breakfast received varied reviews, with some guests enjoying the options while others criticized the quality and availability of food items.
Location Issues
Several reviews mentioned noise from nearby construction or industrial areas, affecting the overall comfort of the stay.
Customer Service
There were multiple complaints regarding poor customer service, including issues with reservations and handling of guest concerns.