Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The Holiday Inn Express Portland East – Columbia Gorge offers modern conveniences with contemporary styling. Our beautiful 100% non smoking hotel is conveniently located off I-84 and is within minutes from Downtown Portland, The Columbia River Gorge, Portland International Airport, Multnomah Falls, The Sandy River and Bonneville Dam. Outdoor enthusiast will appreciate the wide variety of hiking biking, camping, hunting, and fishing.
Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring signature hot items served daily, indoor pool, whirlpool, business center, fitness area, wireless high speed internet access and meeting space that can comfortable accommodate up to 100 people.
Historic Troutdale is nestled off the Sandy River and within a short distance from Gresham, Oregon. Located at the gateway of the Columbia Gorge, we are centrally located between Vancouver, Mt. Hood, The Dalles, Hood River, as well as the Oregon Coast.
Popular points of interests include: Mt. Hood Community College, Oregon Zoo, Outlet Mall, Oregon Convention Center, The Portland International Raceway, The Rose Quarter (Home of the Portland Trail Blazers), Mount St. Helens National Volcanic Monument, and popular ski resorts such as Timberline, Mt. Hood Meadows and Ski Bowl.
Your destination awaits, so STAY SMART!
Location
Holiday Inn Express Portland East - Troutdale by IHG
477 NW Phoenix Drive, Troutdale, OR
97060, United States
Hours
Reviews
4.0
572 reviews
5 stars
270
4 stars
158
3 stars
78
2 stars
33
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and helpful staff, highlighting individual employees for their exceptional service.
Cleanliness
Overall, guests found the rooms to be clean and well-maintained, although some reported issues with specific areas.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed it, others found it lacking in variety or quality.
Location Concerns
The hotel is situated near truck stops, which some guests found noisy or inconvenient, affecting their overall experience.
Renovation Issues
Several reviews mentioned ongoing renovations, with some guests expressing disappointment over unannounced construction and outdated facilities.
- SSSpencerJan 4, 20261.0Hotel is trash, front desk lady is rude and I think they all need a little more training. Piece of garbage was left in my room after it had been “cleaned”. Pretty outdated also. All the workers look miserable. I feel bad for them.
- RWRobyn WalesDec 26, 20251.0Had a really frustrating situation with this hotel location. Booked my room online and accidentally put in the wrong date for the night I needed. Didn’t notice until I got the email saying I could check out online on the day I expected to check in. I called to ask if there was anything I could do to remedy this as the room costed $170 and I couldn’t afford to buy a second night. The employee told me there was nothing I could do, that I lost that money and to reference the no show policy. I would expect more from a company with an honest mistake like this. Surely I’m not the only one who has ever made this mistake. Bad customer service. I will not be giving this hotel or company my money for the foreseeable future. Confirmation #47854099 I booked directly through the hotel. I called the hotel directly to get help.
- NLNicole LongwellDec 9, 20255.0Firstly, I have to thank Rashida (Sorry, I forgot to ask how she spells her name) for going above and beyond to get me information I needed about the room and hotel before I booked it for a work trip. The location is great in terms of access to the interstate, food, and gas stations. It was only 5 to 7 min drive to downtown Troutdale. While. I am not a shopper, it is also only a 3 to 5 min drive to the outlet shopping center. The staff, in general, was super nice. I didn't have breakfast, but it seems like it had a good selection. The room was very clean, had microwave and mini fridge. The mini fridge was actually roomy compared to many other places I've stayed; I could put quite a bit of food and water inside. They provided Dove soap, shampoo, and conditioner, soft thick towels, and the bed was comfortable by my standards. The location is near a railroad and truck stops, so expect a little noise. It didn't bother me, even though I was in the back, downstairs, facing the railroad and truck stop. (What was more annoying were the teen girls at 3am on 3 of the 6 mornings I stayed there.) Overall, I would certainly stay here again. As a female traveling alone, I felt safe there.
- BLBrett LNov 3, 20255.0Nice price, friendly service
- MCMaria ColladoOct 18, 20255.0We stayed on Friday October 17 and we got in late - The lady working front desk Rachedia was very nice and helpful . She welcomed and answer all questions and made us feel special . The next day she was also the one cleaning the pool and spa area and was in such a good mood even though she had been up all night .
Frequently Asked Questions About Holiday Inn Express Portland East - Troutdale by IHG
What are the check-in and check-out times at Holiday Inn Express Portland East - Troutdale?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free breakfast for guests?
Yes, a complimentary hot breakfast buffet is available daily for all guests.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking spaces.
Does the hotel have fitness and recreational facilities?
Yes, there is a free fitness center with elliptical machines and treadmills, as well as an indoor pool and hot tub.
What are the hotel's COVID-19 sanitation and safety measures?
The hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, removes high-touch items, provides sanitizer, and offers contactless check-in and check-out.
Is there free Wi-Fi available at Holiday Inn Express Portland East - Troutdale?
Yes, free Wi-Fi is available in public areas of the hotel.
Are there dining options near the hotel?
Yes, nearby dining options include Muchas Gracias Mexican Food, Taco Bell, Shari's Cafe and Pies, Subway, Popeyes Louisiana Kitchen, Chester's, Yu's Garden, Golden Dynasty, and various food trucks such as Fuego Grill and Briskets & Gravy.
What transportation or travel amenities are located near the hotel?
Nearby travel-related services include CAT Scale gas stations, Loves Travel Stop, TA Truck Service and Travel Center, TravelCenters of America, and LibertyX Bitcoin ATM for convenient transactions.
What nearby attractions might guests want to visit before or after their stay at the hotel?
Guests can explore Mt. Hood Community College, Oregon Zoo, Oregon Convention Center, Portland International Raceway, The Rose Quarter, Mount St. Helens National Volcanic Monument, and popular ski resorts like Timberline and Mt. Hood Meadows.