At the Best Western Cascade Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Cascade Inn & Suites will stand out among other hotels in Troutdale,OR. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Cascade Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Most customers praised the cleanliness of the rooms and facilities, including the pool and hot tub.
Staff Service
While many reviews highlighted friendly and accommodating staff, some noted instances of rudeness and lack of hospitality from certain front desk employees.
Breakfast Quality
The breakfast received mixed reviews; many enjoyed the variety and quality, while others found it standard or lacking.
Location
Guests appreciated the hotel's convenient location near the freeway and attractions, making it a good base for exploring the area.
Noise Issues
Several customers reported noise disturbances from neighboring rooms and outside, affecting their overall comfort.
MM
Malcolm MacEwen
Dec 16, 2025
5.0
We stay at this Best Western Plus a couple of times yearly while visiting family in Troutdale and have for years. Friendly staff, clean rooms, great pool and excellent location. Throw in great beds and nice breakfast and you can’t ask for more.
CT
CINDY Topper
Dec 8, 2025
5.0
This Best Western was a very nice hotel to stay at.The mattress was very good.Everything was very clean and new looking. The breakfast had a good assortment that was hot and fresh. I recommend this hotel and conveniently off the freeway
WM
Winston Mullet
Nov 29, 2025
4.0
Clean rooms. Pool, hot tub, sauna were all great, very nice atmosphere.
The staff were accommodating edging on friendly. Not a lot of smiles. One evening front desk attendant was nearly always on a smoke break, hard to track her down for help. Great location, very safe feeling area with nice businesses all around.
AS
Aaron Teplick (Nocturnal Spectre)
Nov 10, 2025
4.0
Clean rooms. Pool, hot tub, and a dry sauna, which was unexpected and appreciated.
Breakfast was standard-issue Best Western breakfast. Nothing surprising. Nothing alarming.
Staff mostly seemed like they were at work. Not a lot of smiles.
One front desk guy in the evening was noticeably friendlier.
One morning staff member went outside to smoke in full view of everyone eating breakfast.
My kids watched her like it was a nature documentary.
GF
Glenn Free
Oct 27, 2025
5.0
Stayed one night while visiting family, beds where comfortable, room was clean, bathroom was clean, shower had good water pressure.
Breakfast was pretty good.