Holiday Inn Express Eugene - Springfield by IHG

4.4
1129 reviews
Welcome to the Holiday Inn Express Eugene/Springfield

About

HotelConference CenterBusiness Meeting Locations
Let our hotel in Springfield Oregon be your preferred choice! At the Holiday Inn Express & Suites Eugene/Springfield we strive to provide a comfortable and enjoyable stay for all our guests. Whether you're visiting Eugene for business or leisure, our hotel is the perfect choice for your stay. Our convenient location places you near the Eugene Airport and Riverbend Medical Center in Springfield, Oregon providing easy access to a wide range of activities and attractions. The Shoppes at Gateway will provide you with plenty of dining and shopping options for you to enjoy. Make sure to explore the nearby vineyards and breweries as well, where you'll find something to suit every taste. Start your day off right with our free Express Start breakfast, serving options to satisfy every appetite. And during your stay, take advantage of our hotel amenities to make your experience even better. Relax and unwind in our Fitness Center or take a dip in our heated indoor pool and spa. Our hotel has a large meeting area and a Business Center that is open all day. It is great for hosting meetings and events. Our hotel also offers free parking and Tesla charging stations. We are a pet-friendly hotel, so you can bring your furry friends along for the adventure. Please note that we require a small pet deposit. Next time you're planning a visit to Eugene - Springfield, choose Holiday Inn Express for a comfortable and convenient stay.

Location

Holiday Inn Express Eugene - Springfield by IHG
919 Kruse Way, Springfield, OR
97477, United States

Hours

Reviews

4.4
1,129 reviews
5 stars
670
4 stars
313
3 stars
83
2 stars
22
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, although some reported issues with dirty carpets and bathrooms.

Staff Performance

The staff received mixed reviews; while many praised their friendliness and helpfulness, some reported rude behavior from specific staff members.

Breakfast Quality

The breakfast offerings were generally well-received, but there were complaints about missing items and poor quality on certain occasions.

Room Comfort

Guests frequently mentioned the comfort of the beds and spaciousness of the rooms, although some noted issues with room temperature control.

Location

The hotel is conveniently located near restaurants and the interstate, making it a favorable choice for travelers.
  • RS
    raj singh
    Nov 5, 2025
    1.0
    Very bad service we drove 1 hour and when get to property they said we don’t have room, lady at reception didn’t even bother to attend us
  • JD
    Jean Dunlap
    Oct 28, 2025
    5.0
    Great staff and very clean rooms.
  • LK
    Larry Keogh
    Oct 25, 2025
    5.0
    Clean rooms, pleasant staff, easy to get around the area of town we were visiting.
  • ME
    Marlow Eggum
    Oct 25, 2025
    5.0
    Rented a pet room. First time. It was clean and didn't smell. So, I'd recommend this Holiday Inn. And I'm a Diamond member, so seen all the rooms.
  • EL
    Emma Leach
    Oct 7, 2025
    1.0
    My fiancee and I went to this hotel for 3 nights for a little vacation, just to relax. Unfortunately that wasn't possible, the rooms were dirty, weird stains on the chair, the staff was rude to my fiancee multiple times, to the point where she needed to leave early because she couldn't deal with the stress of them. Not only that, but we also had constant issues with the key cards refusing to work, sometimes late at night, so with an elevator slower that walking, it took a while to get those issues resolved. If it was once, maybe twice, then fine, but it happened more than four to five times. The staff also didn't seem to care about how clean the outside area was. We saw a rat that was ran over in the parking lot, and while that was not their fault, the fact we had to make multiple complaints over the span of 8 hours for it to be cleaned up is ridiculous. To put simply, this was a terrible location. I wouldn't recommend anyone to stay here, but if you do, be sure not to complain unless you was to be given dirty looks and treated rudely. If I could give a lower score than one, I would.

Frequently Asked Questions About Holiday Inn Express Eugene - Springfield by IHG

What time is check-in and check-out at Holiday Inn Express Eugene - Springfield by IHG?

Check-in time is at 3:00 PM and check-out is at 11:00 AM.

Is breakfast included during my stay at the hotel?

Yes, a free Express Start buffet breakfast is available for all guests.