Best Western Ponderosa Lodge

4.7
977 reviews

About

Hotel
Located in Sisters,OR, the Best Western Ponderosa Lodge is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Ponderosa Lodge
790 W. Barclay Drive, Sisters, OR
97759, United States

Hours

Reviews

4.7
977 reviews
5 stars
763
4 stars
149
3 stars
30
2 stars
13
1 star
22

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Rooms and premises are consistently reported as clean and well-maintained.

Staff Service

Staff are frequently described as friendly, helpful, and accommodating.

Amenities

Guests appreciate the spacious rooms, good breakfast options, and unique features like alpacas on the property.

Location

The hotel is noted for its peaceful setting and proximity to local attractions.

Wi-Fi Issues

Several guests reported poor Wi-Fi connectivity, affecting their ability to work remotely.
  • KG
    Kori G
    6 days ago
    5.0
    This Best Western is truly the Best. Staff is super nice and efficient. The 2nd floor room we had was clean and spacious! The breakfast was great with lots of variety and staff to keep stocked. The hot tub was nice. The alpacas were fun. We would love to stay here again.
  • XX
    Xlaw
    Oct 19, 2025
    5.0
    Very comfy clean place. Great views
  • FP
    Felicia Parker
    Sep 22, 2025
    1.0
    Checking in was horrible the man literally call me a liar about my service dog then was going to make me sign a charge for her it has nothing to do with the money I sure can afford the $25 dollar charge it was the accusation then instead of being sorry they wrote Bye Felicia they do not care about there quest we stay at many hotels and do a TripAdvisor
  • CR
    Chris Ransdell
    Sep 18, 2025
    5.0
    Every time we stay here it exceeds our expectations. The suites in particular are far beyond a typical motel. Our room had a jetted tub, 2 big tvs, lots of attractive pine furnishings and a generous sense of space in every section. We were able to check in early which kept us from having to park our car full of belongings in the summer heat when we went out. The TVs have one of the most advanced streaming/app integrations I’ve ever seen. Was able to sign into my Hulu account easily and many others are installed ready to sign into. This is a big improvement over my usual plan of using a laptop over HDMI which can be very difficult to reach or physically on wall mounted TVs.
  • AR
    Anthony Russo
    Sep 18, 2025
    4.0
    Good breakfast, nice premises, the alpacas are cool. Only thing is stop feeding the deer from the breakfast room. Every day deer are out there and I saw the breakfast employee feeding them. That's not what we do with wild animals, come on. That's the only reason they didn't get the fifth star

Frequently Asked Questions About Best Western Ponderosa Lodge

Is the Best Western Ponderosa Lodge in Sisters, OR pet-friendly?

Yes, the Best Western Ponderosa Lodge welcomes pets and allows dogs.

Does the Best Western Ponderosa Lodge offer free Wi-Fi to its guests?

Yes, the hotel provides free internet access to all guests, available from their rooms or the business center.