Business Details
About
HotelExtended Stay Hotel
Daily Mandatory Charge includes: Salem Tourism Promo Area Fee
Just off I-5 in Salem, our hotel is 10 minutes from the Oregon State Capitol, State Fairgrounds, and Exposition Center. Willamette Valley Vineyards is just 15 minutes away. Silver Falls State Park is about 30 minutes away and features stunning waterfalls, hiking, and more. Cozy up next to our firepit or relax with a swim in our indoor heated pool.
Location
Hours
Reviews
4.7
255 reviews
5 stars
199
4 stars
40
3 stars
7
2 stars3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests reported clean and well-maintained rooms, although some noted issues with hair and dust in certain areas.
Staff Service
The staff received high praise for their friendliness and helpfulness, with specific mentions of individuals like Josh and Ron.
Noise Levels
Several reviews highlighted issues with noise from neighboring rooms and hallways, impacting sleep quality.
Breakfast Quality
The breakfast was generally well-received, though some guests found it lacking in variety or quality on certain occasions.
Pet Policy
The hotel is pet-friendly, which some guests appreciated, but there were complaints about noise from barking dogs.
- JSJoe SageNov 15, 20255.0What stands out about this hotel is the staff and service. Focused on being attentive and responsive. It's also really clean and quiet with a pool, fitness area, laundry and free breakfast.
- MRMadison RoyallNov 14, 20255.0Kimberley was very helpful when my friend was having an issue with her payment and got it all figured out. Service was amazing and the room was clean and tidy
- DMDr. Mike C (Dr. M)Oct 29, 20255.0I had issues and the management fixed it. No place is perfect but the customer service makes things perfect to me. Thanks to the management for being customer centric.
- PKPPB of KnightOct 27, 20254.0First time ever having stayed overnight in Salem (lived not too far away for over 30 years), but had occasion to stay overnight for a nearby wedding while back in town visiting. As with my prior Home2Suites experiences elsewhere (often stay at Hilton properties as a long-time HHonors member), we found both our rooms to be spotless, so clean and tidy, with comfortable, very clean beds, and fully stocked mini-kitchens, including decent dishware and silverware, and a nice cooking pot and pan (so many places use garbage pans... not this place). Service was friendly and efficient from check-in to check-out. There was a service team member spot-cleaning what appeared to be even the smallest spots or smudges on room doors when we arrived. The hallways carpets were notably stained and appeared dirty, but it was pouring down rain outside, so who knows how much was tracked in before they had time to clean it... but no off odors or offensive smells. We were pleasantly surprised at how new it looked, and it's an eco-friendly hotel, as well. Includes phone chargers built-in (older, Type A, but nice to be available). One issue was that they're using sheets (SO soft and comfortable!) that were really too small for the queen- and king-sized comforters commonly used on hotels these days. Since they commonly wash only the sheets and those wavy covers that overlap the reused comforters, it's important that the sheets fully cover the comforters, given that the comforters are generally not washed between each guest's stay. It's kind of gross if the sheets are too narrow to cover the width of the comforter, potentially exposing the guest to touching the comforter that other guests have likely touched between washings. It was a minor thing, but important enough that, had we been staying for more than one night, we'd have asked to have newly laundered comforters provided, rather than having to make sure the smaller top sheets properly covered as much as possible, for sanitary reasons. One odd thing, if I'm being blunt, the walls are quite thin!! My family next door could hear me talking in a low voice on the phone - couldn't make out the conversation, but could easily hear someone next door talking. A bit odd, and unusual for most quality hotels. Would definitely stay here again, though, without hesitation!
- ABAdrian BautistaOct 26, 20255.0Wow. I absolutely loved it here. Would recommend for anyone looking for a quiet, nice hotel to stay in. Recommend the king suite
Frequently Asked Questions About Home2 Suites by Hilton Salem
What are the check-in and check-out times at Home2 Suites by Hilton Salem?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM at Home2 Suites by Hilton Salem.
Is Home2 Suites by Hilton Salem pet-friendly?
Yes, Home2 Suites by Hilton Salem welcomes both cats and dogs.
Does the hotel offer free breakfast and Wi-Fi?
Yes, the hotel provides free breakfast and complimentary Wi-Fi in public areas.
Are there accessibility features available at Home2 Suites by Hilton Salem?
Yes, the hotel offers accessible parking, accessible elevators, and an accessible pool, ensuring mobility access.
Is there a fitness center at the hotel?
Yes, a free fitness center is available for guests at Home2 Suites by Hilton Salem.
Does the hotel have a pool?
Yes, there is an indoor heated pool available for guests at the hotel.
What dining options are available nearby Home2 Suites by Hilton Salem?
Guests can enjoy dining at nearby Momiji Sushi Restaurant, which offers sushi cuisine just a short distance from the hotel.
Where can guests find banking services near the hotel?
There are several banking options nearby including First Interstate Bank, Chase Bank, and Wells Fargo Call, providing convenient financial services.
Are there nearby medical facilities in case of emergencies?
Yes, Oregon Heart Center, P.C. and Salem Hospital Auxiliary are close to the hotel, offering medical and health services.
How can guests reach local government offices from the hotel?
Guests can easily access local government offices such as the Oregon Board of Tax Practitioners and the Oregon Board of Accountancy located near the hotel.