Business Details
About
HotelDoubleTree
DoubleTree by Hilton Salem, Oregon is situated in the heart of the Willamette Valley, 45 miles south of Portland and located just off I-5. Our hotel is close to major business districts and government offices, and within 15 minutes of the famous Oregon wine country. We are the perfect fit for families and business travelers with proximity to many Oregon attractions, and just 60 minutes from the beautiful Oregon Coast.
Our tastefully appointed hotel features modern conveniences suited to savvy business and leisure travelers in the Cherry City. Experience warm hospitality from our knowledgeable staff. Each spacious room includes separate living and sleeping areas. Finish that late night report at the desk and relax with your family in front of the TV. Free WiFi is available in every room. Amenities include a 24-hour business center, indoor pool, hot tub, and PressNW, our own in-house bistro and bar.
Relax in PressNW, offering our Wake Up DoubleTree Breakfast buffet in the morning and appetizing small plates and locally inspired beverage options nightly. The DoubleTree Salem has 1,500 square feet of flexible meeting space for successful seminars, trainings, or social gatherings.
Nestled in the state capital of Oregon, DoubleTree Salem is perfectly located less than 10 minutes from state government offices and industrial manufacturers such as Garmin, Sanyo Solar, and T-Mobile. Natural attractions include Silver Falls State Park, EZ Orchards, Willamette Valley Vineyards, and the Oregon Garden are all within 30 minutes. Whether traveling on business or vacationing to local treasures, our courteous staff will welcome you with our signature, warm DoubleTree Chocolate Chip Cookie at check-in.
Location
DoubleTree by Hilton Hotel Salem, Oregon
1590 Weston Court NE, Salem, OR
97301, United States
Hours
Reviews
3.7
892 reviews
5 stars
341
4 stars
225
3 stars
123
2 stars
85
1 star
118
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty carpets, unsanitary bathrooms, and unclean rooms.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported poor service and lack of responsiveness to issues.
Hidden Fees
Guests expressed frustration over undisclosed fees for parking and breakfast, which contributed to a feeling of being misled.
Noise Problems
Several reviews mentioned excessive noise from the highway and other guests, impacting the quality of sleep.
Renovation Concerns
The hotel is undergoing renovations, leading to complaints about construction noise and unfinished areas affecting guest experience.
- DGDaniel Gibb3 days ago2.0Had a terrible interaction with the bartender Wednesday night, when I approached it "this could have been handled better" the reply was "you can complain to management" Joe the General Manager did get back to me after I emailed, but the overall interaction with the bartender K***** was disappointing to say the least
- DLDevin LeeJan 5, 20263.0Stayed here again, and was pleasantly surprised by the rooms. My previous stay was before their remodel and I was not a fan at all. The re designed rooms were comfortable and spacious, clean and well maintained. The remodel made the hotel feel like a new hotel, not like an old hotel with some cosmetic bandaids. The staff was friendly enough and check in went smoothly. The pool area was nice and the bar area in the lobby made for a nice opportunity to socialize in a casual manner. My biggest complaint came from breakfast. The food was actually a lot better than a I remembered. However their toaster went full on nuclear on an old man’s toast and set off the fire alarms for the building. Not such a huge issue but for the fact that no one on the hotel staff had any idea how to turn the system off which caused the alarms to screech for an extended period of time, leading to the hotel having to be evacuated, the fire department called and my son and I missing our appointment because we got blocked in by the fire truck. Talking with the employee the toaster is a known issue and malfunctions similarly frequently. The root of the problem was that known issue that was unaddressed and it ended up costing us as a family. The fact that staff has no way to address a known false alarm is another alarming safety concern. The other notch against this hotel is its location. They can’t control that they are next to a strip club, but it instantly takes the eye test down a notch.
- MJMohit JaloriJan 2, 20265.0Location is not ideal but the hotel is very good. Rooms are well kept, lighted and spacious. Plenty of parking yet they charge $15 for overnight parking. Staff was very friendly and responded quickly to our requests. Breakfast area was clean and free of clutter. You pay $15 for breakfast. Overall a very good hotel
- VLVladimir LisiiDec 28, 20251.0They don't clean the room during your stay! Free water is not included! There is no hairdryer! The air conditioner is very noisy at night, making it difficult to sleep. Unfortunately, I cannot recommend this hotel to anyone... I left a tip in the morning, but when I came back in the evening, the tip was untouched, the room hadn't been cleaned, the bed hadn't been changed, there was hair on the floor, and stains. Unfortunately, it's disappointing.
- TWTimothy WillhiteDec 21, 20254.0We book here thinking we got a good deal and also had the breakfast. Come to find out you have to pay to have the breakfast and when we got to our room they had water bottles that you had to pay for to have. Seeing those extra charges mad us fee that if we used anything that we are going to get charged. Of I knew this I would of spent a little more for somewhere else.
Frequently Asked Questions About DoubleTree by Hilton Hotel Salem, Oregon
What accessibility features does DoubleTree by Hilton Hotel Salem, Oregon offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast available at DoubleTree by Hilton Hotel Salem, Oregon?
Yes, breakfast is available at the hotel, including a Wake Up DoubleTree Breakfast buffet.
Does the hotel have swimming pools?
Yes, the hotel features an indoor pool available for guest use.
What are the check-in and check-out times at the hotel?
Check-in time is 3:00 PM, and check-out time is 12:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel Salem, Oregon?
No, pets including cats and dogs are not allowed at the hotel.
What parking options are available at the hotel?
Free self-parking and accessible parking are available for guests at no extra charge.
Is there WiFi available at the hotel?
Yes, free WiFi is available in all public areas and guest rooms.
What dining options are available on site?
The hotel has three restaurants, including PressNW bistro and bar offering breakfast and evening small plates with local beverages.
What nearby dining options can guests try near DoubleTree by Hilton Hotel Salem, Oregon?
Guests can visit nearby restaurants such as McDonald's for fast food, Pietro's Pizza & Pirate Adventure for pizza and arcade fun, and Newport Seafood Grill for seafood and steakhouse dining.
What nearby entertainment venues are close to the hotel?
Stars Cabaret offers dance club entertainment; Wunderland Electric Castle's is an amusement park and arcade for family fun; and Redbox provides movie rental kiosks for guests.
Are there any nearby attractions guests can visit during their stay?
Guests can explore nearby natural and recreational sites like Detroit Lake for outdoor relaxation, and the Tamolitch Pool Trail for hiking and sightseeing.