Holiday Inn Portland - Columbia Riverfront by IHG

4.2
710 reviews
Enjoy our seasonal heated outdoor pool and whirlpool

About

HotelWedding VenueConference CenterBusiness Meeting LocationsHoliday Inn
Relax, work, and connect at our newly renovated hotel on the Portland riverfront. Located off I-5, Holiday Inn Portland Columbia Riverfront offers modern-designed guest rooms and a resort-like atmosphere on the banks of the Columbia River. We are close to exciting attractions, including Heron Lakes Golf Course, Delta Park, Portland Expo Center, Portland International Raceway, and the Vancouver Waterfront. Start your PDX adventure with a walk along the river with views of Mt. Hood, Mt. St. Helens, and Vancouver, WA. Enjoy an easy day trip to the Columbia River Gorge. Unwind in our seasonal outdoor pool with stunning river views or play a game of pickleball. Savor Pacific Northwest cuisine with a modern twist at Jantzen Beach Bar + Grill.

Location

Holiday Inn Portland - Columbia Riverfront by IHG
909 N. Hayden Island Drive, Portland, OR
97217, United States

Hours

Reviews

4.2
710 reviews
5 stars
429
4 stars
145
3 stars
46
2 stars
37
1 star
53

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting their exceptional service during stays.

Cleanliness Issues

Several reviews mentioned cleanliness concerns, including dirty rooms and hallways, with some guests reporting serious hygiene problems.

Room Quality

Guests appreciated the spacious rooms and beautiful views, but many noted that the hotel is in need of renovations and upgrades.

Pricing Concerns

Multiple customers expressed dissatisfaction with unexpected fees and the overall value for the price paid, particularly regarding food and beverage costs.

Noise and Comfort

Several reviews indicated issues with noise from outside and discomfort related to room amenities, such as air conditioning and bedding.
  • ML
    Mr Lopez
    4 days ago
    5.0
    Lala and Teresa have been soo helpful with all of my needs. I joined the membership because of them. I stay there 2-3 times a week. Best customer service and the staff is amazing and very helpful. I’ll definitely continue to stay there because of them! Thanks Teresa and Lala your hotel is beautiful and you 2 make my stay that much better thanks for everything 🙏 Francisco lopez
  • LA
    Lisa Ahumada
    Dec 31, 2025
    5.0
    Everything's excellent there. Except for one very important issue. I stayed there in 2024 they still haven't gave me my 50$ deposit back. I left the rm spotless they just keep giving me a run around for over a year. Still no deposit return.
  • SF
    Sarah Fletcher
    Dec 26, 2025
    4.0
    Great stay, hot tub was awesome, staff was absolutely awesome especially for being Christmas eve/Christmas day. One down side was our ground level suite sliding door didn't really lock with was a bit sketchy. Location was beautiful! No continental breakfast. They do provide a full restaurant which opens bright and early at 6am...... but 2 coffees (cappuccino and americano) cost $14. Would stay there again for sure.
  • KH
    Katie Hernandez
    Dec 24, 2025
    5.0
    This hotel never lets us down. For being an older hotel, they have done a great job keeping it up to date and nice for customers to enjoy. The rooms are the more spacious rooms you’ll find in a hotel these days. They just don’t make up as roomy as they used to. The kids and I appreciate this more than you know! This hotel also has great customer service and the staff goes above and beyond to make you feel like you’re a priority. Thank you for the experience! We’ll be back.
  • JC
    Jo Coleman
    Dec 21, 2025
    2.0
    I have stayed here twice now, clean rooms and friendly staff. However, this last time I had a $50 charge and asked what it was. I book thru Expedia and now apparently they charge a facility fee for each night, to make up for the difference of what Expedia charges and what they charge. This seems dishonest to me. I paid for my room thru Expedia, I shouldn’t be charged more at the end by the hotel. I will look elsewhere for my stays in Portland going forward.

Frequently Asked Questions About Holiday Inn Portland - Columbia Riverfront by IHG

What are the check-in and check-out times at Holiday Inn Portland - Columbia Riverfront?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free Wi-Fi?

Yes, free Wi-Fi is available in public areas.