Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Convenient Location close to Shopping and Restaurants. Known as the City of Roses and Beertown and home to over 150 galleries, 42 theaters and tax-free shopping, Portland offers something for everyone, and this hotel is the perfect base location.
Only two miles from downtown Vancouver city center The Waterfront, eight miles from downtown Portland and twelve miles from PDX, this hotel's location is ideal. We are next to Jantzen Beach Center Mall, Portland Auto Auction, Target, Best Buy, DSW, West Marine, and Hayden Island Industrial Park. Within a few minutes arrive at University of Portland, Delta Park Owens Sports Complex, Swan Island, Con-Way, FedEx, Daimler, Bonneville Power Administration, Legacy Emanuel or Legacy Good Samaritan Medical Centers.
The Portland Expo Center and Portland International Raceway are two miles away. The Portland Convention Center and MODA Center are seven miles away. MAX Light Rail station is only two miles from the hotel so you can travel effortlessly. While in Portland, guests can taste 150 beers at the Portland International Beerfest or delight in spectacular parades during the Portland Rose Festival. After a full day enjoy a workout in the Fitness Center before relaxing in the heated, indoor pool and whirlpool. Work efficiently with complimentary Wi-Fi. We're one of the Great Hotels Guests Love!
Location
Holiday Inn Express & Suites Portland-Jantzen Beach by IHG
2300 North Hayden Island Drive, Portland, OR
97217, United States
Hours
Reviews
4.1
586 reviews
5 stars
285
4 stars
170
3 stars
68
2 stars
27
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Cleanliness
Most reviews noted that the rooms and common areas were clean and well-maintained, although some mentioned issues with specific rooms.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, though some guests experienced shortages or delays.
Communication Issues
Several reviews pointed out a lack of clear communication from staff regarding room availability and other services.
Location Concerns
While the location was convenient for some, others expressed concerns about safety and the surrounding area.
- OAOleksandr Andrushchenko5 days ago1.0Requested a free cancellation with Booking.com app. Have been waiting 2 days, no response. Called to the property, no managers in place, and they don’t know when manager will be back, so nobody can approve the request. Very “nice” service…
- MRMiguel RamirezJan 2, 20265.0Love customer service at Holiday inn Express Mrs Alma at kitchen was so helpful and friendly at breakfast time with all my family thanks you so much God bless you and you family
- ECEmily CliffordDec 31, 20252.0We arrived at 4:45 PM for a 4:00 PM check-in and were told no clean rooms were available due to housekeeping shortages. We were given vague timelines and minimal communication while multiple guests waited in the lobby. After being told our room would be ready by 6:30 PM, we returned to find more guests waiting and no staff available to assist. By 7:30 PM, with no updates and no one at the front desk, we canceled our reservation and stayed elsewhere. Staffing issues happen, but clearer communication and professionalism were lacking.
- RYRobert YoungDec 27, 20255.0The staff here are great - very helpful! Rooms are nice and clean and the location is convenient.
- TMTara MDec 8, 20253.0This location was very clean and quiet and I would give it 5 stars but we were told breakfast was until 10 but we when we came down at 915, the hot food was empty and no one could give us any info. There wasn't even staff at the front desk.
Frequently Asked Questions About Holiday Inn Express & Suites Portland-Jantzen Beach by IHG
What time can I check in and check out at Holiday Inn Express & Suites Portland-Jantzen Beach?
Check-in is at 4:00 PM and check-out is at 12:00 PM.
Is breakfast included at the hotel?
Yes, the hotel offers a complimentary buffet breakfast.
Are pets allowed at the hotel?
Yes, dogs and pets are welcome at the hotel.
Does the hotel have free Wi-Fi?
Yes, free Wi-Fi is available in public areas.
What accessibility features are available at the hotel?
The hotel offers accessible parking, mobility accessibility, and an elevator.
Is there an indoor pool and fitness center available for guests?
Yes, the hotel features a heated indoor pool, whirlpool, and a free fitness center with elliptical machines, treadmills, and free weights.
Are there facilities for business travelers at the hotel?
Yes, there is a business center and one meeting room available for guest use.
What nearby shopping and entertainment options can guests enjoy?
Guests can visit Jantzen Beach Village, which offers beach access, shopping, and cafes for a relaxing outing.
How can guests reach downtown Portland or downtown Vancouver from the hotel?
The hotel is conveniently located two miles from downtown Vancouver and eight miles from downtown Portland, with the MAX Light Rail station two miles away offering easy travel options.
Are there automotive services and car dealers near the hotel?
Yes, nearby facilities include multiple car dealers like Alfa Motors, OREGON MOTORS LLC, and automotive repair services such as Rose City Sunroofs and Rspec Tuning.