Business Details
About
HotelHilton
Daily Mandatory Charge includes: Portland Tourism Improvement District Fee.
The Hilton Portland Downtown is conveniently situated in the heart of downtown, within two blocks of live theaters and outdoor markets, and a short walk from the city's best stores, restaurants, and entertainment options. Nearby attractions include the Portland Art Museum, Arlene Schnitzer Concert Hall, and upscale shopping at the three-story Pioneer Place Mall, all within a three-minute walk. The Portland Saturday Market and Tom McCall Waterfront Park are less than a mile away.
The hotel's proximity to nearby public transportation allows for easy exploration of the city. Just one block away, the Portland's MAX Light Rail system provides easy access to the Moda Center, Oregon Convention Center, OMSI, the Oregon Zoo, and Portland International Airport.
The Hilton Portland Downtown accommodations offer 455 guestrooms which includes plush-top mattresses, cozy down comforters, 250-thread count triple sheeting, and allergen-free feather and down pillows. Additional amenities include Peter Thomas Roth bath collection and Coffee Bean & Tea Leaf products. Complimentary Wifi is available in the Lobby for registered guests and in guest rooms for a fee. The Hilton Portland Downtown also offers close to 45,000 square feet of flexible meeting, banquet, and exhibit space, making the Hilton Portland Downtown a first-choice location for hosting groups, catering and social events.
Location
Hours
Reviews
4.0
3,478 reviews
5 stars
1,509
4 stars
1,194
3 stars
411
2 stars
153
1 star
211
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences varied widely; some staff were praised for their friendliness and helpfulness, while others were criticized for being rude and unprofessional.
Room Quality
Rooms were often described as clean but dated, with issues such as small size, uncomfortable beds, and inadequate amenities like refrigerators and microwaves.
Location
The hotel is well-located in downtown Portland, making it convenient for guests to access restaurants and attractions.
Amenities and Services
Guests expressed disappointment over the lack of complimentary breakfast and high parking fees, along with mixed reviews about the restaurant and bar services.
Cleanliness
While many guests noted that rooms were clean, there were several complaints about cleanliness issues, such as dirty bathrooms and unclean coffee makers.
- CNChristy Nickey5 days ago1.0I loved staying here. I wish that the Hilton corporate culture didn’t value ICE more than the American people and our democracy but so it goes. I will never return to a single property of Hilton’s. Besides I LOVE Marriot.
- AMAdam MassiniJan 4, 20264.0Pretty good rate for the heart of Downtown Portland. I had an issue with the shower plug not working which was inconvenient because I was in town for a race and hoping to freshen up the ol'stickz with an Epsom salt bath. I decided to cut my losses after submitting a service request .... but then the Engineering service tech came banging on the door at about 10:30 PM after we had gone to bed, which seemed a bit unorthodox and definitely corrupted my circadian rhythm !!!! :O Also the concessions in the lobby are ridiculously overpriced (which is to be expected). The bar was nice though. 4/5 would stay again
- IRIsidro RiveraJan 2, 20265.0Superb hotel location near Pioneer Plaza. Staff was very attentive and helpful. Large lobby with places to sit and relax. Hotel is near a public transportation hub. Access from Airport was easy using light rail, with a stop a block away. Hotel facilities are excellent. Comfortable, well-equipped rooms with superb bedding and mattress. Bathroom is well-appointed with wonderful towels and other amenities. Hotel restaurant is a good option if you want a quick meal or some drinks. The neighborhood has many more locations for eating too. Lots of coffee shops nearby. Definitely would return next time I am in Portland for business.
- LHLucia HintonDec 29, 20253.0We had some issues in the room because the bathtub wouldn’t drain properly. When we went to breakfast, the service was friendly, but they clearly need more staff since there was only one server and one chef, and they couldn’t keep up with the number of guests waiting. The whole situation felt uncomfortable, but despite that, both the chef and the server were super kind the entire time, and we were very patient. The lobby decoration was very beautiful. If they improve these details, everything would be excellent.
- MMMaggie MengDec 28, 20253.0The room was clean overall; however, on the day of my check-in I was assigned to Room 419. I am not sure whether the noise came from the indoor or outdoor air-conditioning unit, but it was extremely loud and made it almost impossible for me to fall asleep. The hotel’s location is excellent, with many shops within walking distance. However, the self-parking access is very narrow. I was driving a large SUV and had to be extremely careful when entering and exiting, and there were many visible scrape marks on the walls on both sides.
Frequently Asked Questions About Hilton Portland Downtown
What are the check-in and check-out times at Hilton Portland Downtown?
Check-in is at 4:00 PM and check-out is at 12:00 PM.
Does Hilton Portland Downtown offer parking facilities?
Yes, the hotel provides both self-parking and valet parking options.
Are pets allowed at Hilton Portland Downtown?
Yes, pets including cats and dogs are welcome at the hotel.
Is WiFi available for guests at Hilton Portland Downtown?
Yes, complimentary WiFi is available in the lobby, and guest rooms have WiFi available for a fee.
What dining options are available within Hilton Portland Downtown?
The hotel features two restaurants and a bar, including the Bistro 921 Bar on site.
Is Hilton Portland Downtown accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and elevators.
What recreational or fitness facilities does Hilton Portland Downtown provide?
The hotel offers a complimentary fitness center known as the Hilton Athletic Club nearby.
What nearby attractions can guests visit around Hilton Portland Downtown?
Guests can visit the Portland Art Museum, Arlene Schnitzer Concert Hall, Pioneer Place Mall, Portland Saturday Market, and Tom McCall Waterfront Park, all within walking distance.
How can guests use public transit from Hilton Portland Downtown to explore Portland?
The MAX Light Rail system is one block away, providing easy access to places like Moda Center, Oregon Convention Center, OMSI, Oregon Zoo, and Portland International Airport.
Are there any nearby dining or social spots close to Hilton Portland Downtown?
Yes, guests can enjoy nearby places like HopCity Tavern and Market and Hop City Tavern for American cuisine and bar experiences.