DoubleTree by Hilton Hotel Portland

4.1
3163 reviews

About

Hotel
Daily Mandatory Charge includes: 3% Portland Tourism Assessment. Experience Unparalleled Comfort and Convenience at the DoubleTree by Hilton Portland Hotel Welcome to the Doubletree by Hilton Portland, your gateway to an exceptional stay in the vibrant Portland Metro area. Our hotel isn't only one of the largest within walking distance to the Oregon Convention Center, the Moda Center, and Portland Memorial Coliseum, but it also offers an array of amenities and a prime location that ensures an unforgettable visit. Perfectly Situated for Business and Leisure Our central location means you're just steps away from world-class entertainment, tax-free shopping at specialty boutiques and national brand stores, and of course Portland's renowned culinary scene with its endless dining options. Convenient Parking At the Doubletree by Hilton Portland hotel we understand the value of convenience. We offer on-site covered parking in our garage, which is a rare find in downtown Portland. Contact our front desk for parking rates and please inquire about our parking-inclusive packages for both groups and individual travelers. Effortless Transportation For seamless travel, Portland's MAX light rail stops just outside the hotel at NE 11th stop and provides service from the Portland International Airport. The rail makes exploring the city a breeze. For public transportation options and schedules, visit Tri-Met Public Transportation. We eagerly await the opportunity to extend a warm welcome to you on your next visit to Portland. Should you need any assistance with your travel plans, please don't hesitate to contact us at the DoubleTree hotel Portland. Your comfort and satisfaction are our top priorities.

Location

DoubleTree by Hilton Hotel Portland
1000 NE Multnomah Street, Portland, OR
97232, United States

Hours

Reviews

4.1
3,163 reviews
5 stars
1,399
4 stars
1,060
3 stars
413
2 stars
128
1 star
163

What are people saying?

AI-generated from recent customer reviews

Room Quality

Many guests reported that rooms were outdated, lacked basic amenities like fridges and microwaves, and had cleanliness issues.

Staff Performance

While some guests praised the staff for being friendly and helpful, others experienced rudeness and unprofessionalism, particularly at the front desk.

Location Concerns

The hotel is well-located near public transport and dining options, but guests expressed concerns about safety due to nearby homelessness and drug activity.

Billing Issues

Numerous reviews highlighted problems with billing, including unexpected charges and difficulties in resolving payment disputes.

Dining Experience

The on-site restaurant received mixed reviews, with some guests enjoying the food while others found it overpriced and of poor quality.
  • MP
    Michelle Pappas
    2 days ago
    5.0
    We stay here when we go to events at the Moda Center. It’s a short Uber ride to the events. The rooms are extremely spacious. The restaurant is clean and offers a variety of delicious food. The bar area is comfortable and the staff is amazing. This is one of our favorite hotels in Portland. Affordable, clean, well appointed and great location!
  • RR
    Robert Rider
    3 days ago
    3.0
    They didn't have the community printing machine. My printing app says they do....
  • GF
    Gabriela Frank
    Nov 16, 2025
    4.0
    Nothing really around it but close to a tram stop !
  • LP
    Lucrezia Porter
    Nov 7, 2025
    3.0
    At check-in this gentleman checked me in his name was Terrence. I believe he didn't greet me properly. No smile, no nothing. Just a straight face. It was not welcoming. Then I got to the room and the the Hilton is known for their great customer services and their rooms and their decor. Got to the room. The chair had stains all on it in the room. My sheets had holes and stains on them and the dry towels had rips and holes in them. For the price you guys quote it should be top notch
  • LW
    La'Kisha Wilson
    Oct 13, 2025
    1.0
    ⭐ 1 Star Review I stayed at the DoubleTree by Hilton – Portland from 9/26–10/3/25 for the NAMSS Conference and was very disappointed. Housekeeping only came once during my entire stay. When I asked at 1 p.m. for my floor to be vacuumed, the front desk associate was rude and condescending, saying it could only be done before 10 a.m. the next day. When I asked for his name, he refused and hung up on me when I requested a manager. My 8th-floor room was outdated with a poor view, and an emergency alarm went off with no follow-up announcement that it was false. Outside felt unsafe with homeless individuals using drugs and urinating near the entrance. For the price I paid, this experience was unacceptable. I will not stay here again.

Frequently Asked Questions About DoubleTree by Hilton Hotel Portland

What are the check-in and check-out times at DoubleTree by Hilton Hotel Portland?

Check-in time is at 4:00 PM and check-out time is at 12:00 PM.

Is the DoubleTree by Hilton Hotel Portland accessible for guests with mobility needs?

Yes, the hotel offers accessibility features including accessible parking and elevators, and is mobility accessible.