Best Western Pendleton Inn

4.2
1186 reviews

About

HotelBest Western
Located in Pendleton,OR, the Best Western Pendleton Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Pendleton Inn
400 SE NYE AVE, Pendleton, OR
97801, United States

Hours

Reviews

4.2
1,186 reviews
5 stars
662
4 stars
307
3 stars
103
2 stars
48
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff while others reported rude or unhelpful interactions.

Cleanliness

Inconsistent cleanliness reported; some rooms were clean while others had issues like leftover hair and unpleasant odors.

Amenities

Many guests noted outdated facilities and issues with amenities like the pool and breakfast quality.

Value for Money

Numerous comments indicated that the hotel is overpriced for the quality and condition of the rooms.

Location

Conveniently located off the freeway, but some guests felt the area lacked nearby dining options.
  • CP
    chris Petersen
    3 days ago
    4.0
    Great place for a good price. Location is perfect for a quick layover to keep driving the next day. Breakfast is good. I do wish the whole in the trash can allowed the plate to fit but works good. Been here many times and will stay again.
  • DD
    Don
    Jan 2, 2026
    5.0
    The management at this Best Western is so great. They do everything to help their customers.
  • PW
    Patrick Watson
    Jan 1, 2026
    5.0
    Clean, friendly and they're dog friendly, what more could I ask for?
  • KG
    Kim Goff
    Nov 15, 2025
    1.0
    We were looking for a hotel on our drive to Spokane and stopped in at this Best Western. We were told we would not be charged for a room unless we came back. She did not mention any cancellation fee if we didn’t. Only did this because she said they sold out last night and said it was just to reserve and not charge and never said if we didn’t not come back we’d be charged. We decided not too to go and she charged us anyway. I’ll be fighting this and will never recommend best western again.
  • RH
    Rachel Hernandez
    Nov 10, 2025
    1.0
    Rooms and the whole hotel smelt like animals and bleach i could not sleep at all.the smell was bad and the location is sketchy no keys to even enter the building anyone can come up into any hotel room. No light in the back to even see i was scared to be honest. The rooms are old and worn down i wld not recommended especially if you have kids.

Frequently Asked Questions About Best Western Pendleton Inn

Does Best Western Pendleton Inn offer free breakfast?

Yes, the Best Western Pendleton Inn offers free breakfast to its guests.

Is the Best Western Pendleton Inn a smoke-free property?

Yes, the Best Western Pendleton Inn is a smoke-free property.