Best Western Plus Rivershore Hotel

Reviews

• SM

  sarah m

  Apr 24, 2026
  5.0
  There's a hiking trail and the Willamette River right across the way so it's pretty awesome. Good place to stay before you catch a flight or after you catch one I will say they need to light proof the doors better. There was so much bright light coming in. I could barely sleep
• DM

  Dan Mickelsen

  Apr 21, 2026
  5.0
  Actually we stay there quite often when we go to the Willamette valley. The rooms are clean and for the most part quiet. It's a central place for us to stay as we have friends all around. It's close to lots of good places to eat as well, or the food at the Rivershore is also good
• RM

  Robert M

  Apr 19, 2026
  5.0
  This is a great place to stay outside Portland. Very close to many Amenities with a great Restaurant attached. Room was well appointed with anything o e needs for a stay. Even has a microwave! Nice little Balcony. Pool and Spa available. Very happy with our choice to stay here while exploring the area!
• RS

  Robbie Stiles

  Apr 9, 2026
  1.0
  This os definitely the place you want to stay if you want to be attacked or have your car broken into and your stuff stolen. Rooms are nice but crime is horrible. The manager basically told me on both occasions, "That's horrible, I hope the rest of your trip is better". Contacted Best Western directly, they sent me the response from the manager which pretty much said the same thing.
• LA

  Lacy Jo Avera

  Mar 19, 2026
  1.0
  Worst Western The service at this location has to have been the worst that I have received in a very long time. Upon arrival, we were told that our room was #329, and after walking all the way across the hotel to that toom, the key didnt work. We decided to try 1 floor down at #229, because the documentation had 2 conflicting numbers. This was the correct room, but it was a smaller standard room than the upgrade that I had paid for through a 3rd party. I had clearly selected a room with a King bed... and it was clearly stated on my confirmation. When we called to see if we could make a correction, the woman said to come back to the front so they could "see what they could do". When we walked back, the woman believed that we had selected a standard queen room, and said the she could make an exception and give us a "free upgrade". As I was listening and gathering my thoughts to respond, she condescendingly looked and me, frustrated, and said "you're welcome".... I was stunned. I politely informed her that my confirmation shows that I selected and paid for this upgrade, and showed her where it specifically states "King Bed" in the confirmation. She said "thats so weird" and that it should be "more specific"... the quote below is my conversation with the third party booking agency after experiencing this rude misunderstanding: "Thanks for confirming the booking details. Since your reservation is for a Standard Double room with a king size bed, that's the room type you should receive at check-in. If the hotel isn't honoring the room type you booked, please show them your Super.com confirmation email or the booking details, as it clearly lists the king size bed." Once we were given keys to a room that we PAID FOR, the ameneties were disappointing. The most noteworthy is the television. It was a large smart Samsung TV, however, the hotel is too cheap to allow their smart TV to connect to their own network. When selecting the Netflix button (expecting to be able to log into our personal account), the TV would sat "not connected to network". When we went into the settings, the Network connection was grayed out... meaning the hotel purposefully adjusted the settings so that their own devices cannot connect to their own internet. They also did not even offer any HD channels to match the TV, so the only selections available were some old blurry analog channels. The charging station for our EV was also aburdly high. They tried to charge $3 per hour just to be connected to the SLOW charger. It would have taken the car 9 hours to charge at their location, and the app said that the hotel sets their own price. I have never seen a slow charger cost so much or be so obscenely slow. We ended up just driving 5 minutes away to a dealership to charge there so that this hotel couldn't get any more money from us. I refused to even buy anything from their vending machine. Some smaller complaints were the coffee maker not working and the grunget carpet, but those pale in comparison to the passive aggressive, rude, and innaccurate service that we received. We will never stay at a Best Western again.