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Best Western Inn & Suites

4.1
(934 reviews)

Business Details

251 NE GOODFELLOW ST, Ontario, OR
97914, United States
(541) 889-2600
http://bestwestern.com

About

HotelBest Western
Located in Ontario,OR, the Best Western Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Inn & Suites
251 NE GOODFELLOW ST, Ontario, OR
97914, United States

Hours

Reviews

4.1
934 reviews
5 stars
487
4 stars
255
3 stars
96
2 stars
35
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the helpfulness and friendliness of the staff, particularly mentioning individuals like Rosa and Jennifer.

Cleanliness Issues

Several reviews highlighted problems with room cleanliness, including odors, hair in the tub, and general disrepair.

Breakfast Quality

The breakfast received mixed reviews; while some found it good and varied, others noted it was basic and ran out early.

Facility Condition

The hotel is described as outdated with some areas needing renovation, including issues with plumbing and room furnishings.

Location and Amenities

Guests appreciated the convenient location and amenities like the 24-hour pool, but noted the lack of an elevator as a drawback.
  • KW
    Kevin Williams
    4 days ago
    1.0
    Staff wasn't very friendly.They weren't mean not very helpful. I just didn't get what I paid for and the hot tub that I had there didn't work because It couldn't hold water.
  • KB
    Kurt Van Batavia
    Jan 15, 2026
    5.0
    Nice selection of full breakfast options. Quiet but centrally located freeway, Walmart, Home depot, cinema, restaurants. Staff was very helpful. 24 hour pool and hour tub!
  • LW
    lisa winters
    Dec 22, 2025
    5.0
    Rooms are very clean and friendly staff rosa was very accommadating
  • KB
    Kristin Ballew
    Dec 7, 2025
    5.0
    We had a great experience. The front desk was so helpful and the room was good. The pool is open 24 hrs which was amazing and the breakfast was good. Will be staying here again.
  • RP
    Ron Prewitt
    Nov 10, 2025
    4.0
    This property is a bit outdated, but you can tell renovations have been done in the past. Rooms are average size. Our bathroom was way too small. Shower head and water pressure were the best thing about the room. Breakfast is standard fare, but quality was slightly better than average. I chose this hotel as it was listed as a 3 Star property on Google maps. It really is closer to a 2 star and if I'm generous with my rating, a 2.5. There are several options at this location and I chose Best Western because I rarely am disappointed which is easy when looking at the competition in Ontario. I just wish there was consistency in quality at every BW. Overall, it was a good stopover hotel and for one night, it's worth the money.

Frequently Asked Questions About Best Western Inn & Suites

Is breakfast included when I stay at Best Western Inn & Suites?

Yes, breakfast is available for free at Best Western Inn & Suites.

Are pets allowed at Best Western Inn & Suites?

Yes, pets are welcome at Best Western Inn & Suites.

Brand Certified Facts from Best Western Inn & Suites

This information is certified by Best Western Inn & Suites and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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