Business Details
About
HotelHilton Garden Inn
A New Hotel in Medford, Oregon with On-Site Dining
Welcome to Hilton Garden Inn Medford, a new hotel in the suburbs of Medford, about two miles from the city center and five miles from Rogue Valley International-Medford Airport. Here, you’ll have access to great food and drinks at our full-service restaurant and bar, the complimentary airport shuttle and ample meeting space for up to 260 people. The hotel’s location, directly off I-5, makes getting around easier to places such as Asante Rogue Regional Medical Center, Medical Eye Center, Centennial Golf Course and the US Cellular complex.
Savor a cooked-to-order breakfast at our restaurant and enjoy evening room service after a busy day working, networking or sightseeing. A drink at the bar may help you unwind, and snacks are always available at the Pavilion Pantry®
You can also count on us for catering your event at Hilton Garden Inn Medford. Our hotel meeting space is versatile, converting to a 2,100 sq. ft. ballroom or three meeting rooms and a boardroom. Guests who stay with us also take advantage of our heated indoor pool and fitness center.
Location
Hours
Reviews
4.4
1,069 reviews
5 stars
682
4 stars
221
3 stars
88
2 stars
30
1 star
48
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers reported issues with cleanliness in rooms and bathrooms, with some describing dirty showers and unkempt areas.
Customer Service
While many reviews praised the friendly and helpful staff, there were notable complaints about unprofessional behavior and poor service from front desk staff.
Pet Policy
Guests expressed frustration over the unclear and high pet fees, with some feeling misled about the costs associated with bringing pets.
Dining Experience
The restaurant received mixed reviews, with some guests enjoying the food while others found it overpriced or of poor quality.
Room Quality
Feedback on room quality was mixed, with some guests appreciating the comfort and cleanliness, while others reported issues like outdated decor and maintenance problems.
- LLliv2hikeDec 28, 20255.0I love it uuuuyyyyyyyy
- NHNour HDec 19, 20251.0Zero stars because the bathroom was not clean. There was poop on the toilet seat. I did call and report it.
- PWPaul WeberDec 13, 20255.0Newly renovated, nicely appointed and upscale for the price, in a secure feeling cul-de-sac
- SDStephanie DavidsonNov 26, 20251.0Despite verifying the pet fee via phone ($35), both before and after check in, upon arriving we were required to pay an $85 pet fee. They charge $85 per night - for the pet fee alone, on top of the room fee - and don’t even provide a water bowl. We were told that the two people we spoke to over the phone were misinformed. It looks like others have encountered this issue. I should have read the reviews more clearly. I am shocked as I have never encountered a pet fee more than $35.
- WGwallace GathunguNov 25, 20254.0Location is great. Not far from the 5 freeway. Check in process was smooth and easy, being winter season walk in without booking possible, though i suspect this may not be the case in peak season. Room is clean, neat and modern. Carpet in hallway is clean, bright and welcoming. If used to soft mattress you may be in for a few tosses and turning.
Frequently Asked Questions About Hilton Garden Inn Medford
What type of parking options does Hilton Garden Inn Medford offer?
Hilton Garden Inn Medford offers free self-parking and accessible parking for guests.
Does Hilton Garden Inn Medford allow pets?
Yes, pets including cats and dogs are welcome at Hilton Garden Inn Medford.
Are there dining options available at the Hilton Garden Inn Medford?
Yes, the hotel has two on-site restaurants, a full-service bar, and a convenience store for snacks and essentials.
What are the check-in and check-out times at Hilton Garden Inn Medford?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Hilton Garden Inn Medford accessible for guests with mobility needs?
Yes, the hotel features accessible parking, an accessible elevator, and is mobility accessible.
Does the hotel provide any fitness or recreational facilities?
Yes, Hilton Garden Inn Medford has a free fitness center and a heated indoor pool available for guests.
Is there a shuttle service available from the airport?
Yes, the hotel offers a complimentary airport shuttle service to and from Rogue Valley International-Medford Airport.
What nearby medical centers or eye care facilities are close to Hilton Garden Inn Medford?
Nearby medical and eye care facilities include Asante Rogue Regional Medical Center, Medical Eye Center, Cataract and Laser Institute, and Oregon Retina Center, all within easy reach from the hotel.
Are there other hotels near Hilton Garden Inn Medford for visitors?
Yes, nearby hotels include Homewood Suites by Hilton Medford and Best Western Horizon Inn, offering additional accommodation options.
What local dining options are near Hilton Garden Inn Medford?
Local nearby dining options include Bonsai Teriyaki & Sushi, a Japanese restaurant known for sushi, perfect for guests looking to explore local cuisine.