Best Western Horizon Inn

4.0
1533 reviews

About

Hotel
Located in Medford,OR, the Best Western Horizon Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Horizon Inn
1154 E BARNETT RD, Medford, OR
97504, United States

Hours

Reviews

4.0
1,533 reviews
5 stars
689
4 stars
454
3 stars
212
2 stars
83
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff were frequently noted as friendly and accommodating, with several positive mentions of specific employees.

Cleanliness

Many reviews highlighted clean rooms and well-maintained facilities, although some reported issues with specific rooms.

Breakfast Quality

Breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking or poorly prepared.

Room Conditions

Several guests mentioned outdated or uncomfortable room features, including beds and amenities, with some rooms needing maintenance.

Value for Price

Many customers felt the hotel was overpriced for the quality received, especially compared to other nearby options.
  • RG
    Rhiannon Gallagher
    2 days ago
    5.0
    Drove up from Orange County to go house hunting in nearby cities and decided to book this place since it is in between the cities I am looking at buying in. The lady that checked us in on 11/20 was very friendly. And the older woman from this evening 11/21 was extremely kind and helpful when I went to the front desk to see if they had water for purchase. She kindly gave me a few bottles for free. Thank you.
  • DC
    Di N (CARS)
    Nov 6, 2025
    5.0
    Very clean, very nice staff. Price was reasonable. I would stay here again.
  • LL
    Lisa
    Oct 30, 2025
    5.0
    Came in without reservation. Tammy at the front desk was fantastic! She listened to my sob story, and gave me a hospital rate after telling her about my mother's emergency. Needless to say, she made a horrible day easier! The room was clean and quiet. Thank you Tammy!
  • CM
    Carol Mateo
    Oct 28, 2025
    1.0
    Are dead bolt didn't work, front desk was supposed to send maintenance but they never showed up. Sink back up. Beds were very uncomfortable,we couldn't sleep. Breakfast was not good powered eggs, nothing looked good. We will never stay there again.
  • AB
    Adrieon Bister
    Oct 6, 2025
    1.0
    We were passing through on a family trip. We got to our room seemed clean and fine. The only problem was the room had a presence in it. I know this sounds crazy. This has never happened to me before but it seemed haunted. I felt something touching my legs and staring at me. I could not sleep even my husband felt it too. He had really graphic messed up dreams. Do not stay in room 209.

Frequently Asked Questions About Best Western Horizon Inn

What are the check-in and check-out hours at Best Western Horizon Inn?

Best Western Horizon Inn operates 24 hours a day, 7 days a week, allowing flexible check-in and check-out times.

Is WiFi available at Best Western Horizon Inn?

Yes, free WiFi is available throughout the hotel for all guests.