Best Western Horizon Inn

Reviews

• MT

  Madison T

  Feb 21, 2026
  3.0
  Rooms are outdated but clean. Water pressure was surprisingly good and the towels/sheets (although hotel grade) were softer than the Hilton we stayed at the night before. My main issue with the hotel is the walls are THIN. We could hear are neighbors talking at normal volume and could hear every car in the lot start in the morning. About 7a we gave up on sleeping from the intermittent laughing next door. Our neighbors were not being excessively loud, the walls are just very very thin.
• NN

  Nadine

  Feb 9, 2026
  2.0
  I still haven't recieved my deposit of $100 and i checked out over one week ago!! The guys were really helpful and kind helped me get a room i was comfortable with it's clean and I slept well cleaner left the door open when she left which was weird but that wouldn't ruin my stay could be nicer to guest's nice scene from room 254 facing the cliffs has a jacuzzi but i didn't use it cos it's outside . Breakfast was fine biscuits and scrambled egg it has slightly haunted vibe tho in the bathroom area for sure.
• KJ

  Ken Johnson

  Jan 29, 2026
  5.0
  Great price
• JP

  Jessica Pratt

  Jan 9, 2026
  3.0
  The rooms are very outdated and lots of maintenance needed. The shower sprays every which way and the handles are leaking. The shower got all the towels wet and the toilet paper! Floor was slippery too in a handicapped room! The caretaker will be handicapped from injuries taking care of the handicapped person. Highly disappointed.
• BL

  Brennan Laughter

  Jan 7, 2026
  1.0
  Sleep here if you enjoy cockroaches or want an early death by fire. Got in for the first night after a long drive. Smoke detector was missing from the ceiling, crumbs on the floor, stains on the couch/curtain and there was hair all over the shower wall. Woke up and left in the early morning only to return in the late afternoon to find a cockroach. Packed up becuase we werent staying another night there and the office manager looked me in the eyes and said I would be getting a full refund on my card on file. Two weeks later and there is no credit and the office claims I received only one night credit which I never did. Customer service was not helpful and had no record of my previous calls to them regarding this.