Best Western John Day Inn

4.1
478 reviews

About

HotelBest Western
Located in John Day,OR, the Best Western John Day Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western John Day Inn
315 W MAIN ST, John Day, OR
97845, United States

Hours

Reviews

4.1
478 reviews
5 stars
241
4 stars
143
3 stars
42
2 stars
25
1 star
27

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty rooms and bathrooms, with some guests reporting uncleaned areas upon check-in.

Staff Performance

While many guests praised the friendliness and helpfulness of the staff, there were also complaints about unprofessional appearance and lack of responsiveness at times.

Amenities and Comfort

Guests appreciated the comfortable beds and good breakfast options, but there were complaints about the pool being closed and issues with room amenities.

Value for Money

Several customers felt that the hotel was overpriced for the quality of service and cleanliness, with some suggesting better alternatives nearby.
  • JA
    JC Aranda
    Dec 19, 2025
    5.0
    This hotel absolutely saved our peace of mind on an otherwise perilous drive. I-84 was closed from Pendleton to Ontario. The authorities had no established detour route and wouldn’t even communicate the reason for the closure (was the road washed out, buried in a landslide or just snowed over? Are we talking an overnight closure or many days to weeks?) Not wanting to find out, we diverted south on US-395 and stopped in John Day intending to take a rest stop around 8:30p fully intending to spend the night in Ontario. As we ate dinner, Google maps kept increasing the time adding hour after hour until we wouldn’t make it until 1-2am. Exhausted, we called the Best Western and Megan answered. She was so helpful and empathetic, offered us a room with a discount (which was very much appreciated as we hadn’t planned/budgeted for this stop.) Hotel amenities were updated and clean. Breakfast was fresh and had a large variety of hot and cold options. Great for those who prefer a firm mattress. Fridge and microwave are available in room. Water pressure was high with plenty of hot water. Parking is plentiful, with a larger lot for trailers. Dogs are allowed and there are safe routes with sidewalks around the neighborhood nearby.
  • JJ
    JESSE
    Dec 15, 2025
    1.0
    started off in a dirty room that was also a conjoining room . the TV would not work so you could hear everything through the conjoining door . went down and asked to move rooms only to get put in another dirty room . so we went back to the front desk Luckily the lady working gave us back our money .
  • TS
    Thomas Sterns
    Oct 22, 2025
    2.0
    Given the relative high room rates for this property, the state of the room I stayed in didn't meet expectations.
  • LW
    Lisa Wheeler
    Oct 18, 2025
    5.0
    We went to see the painted hills and stayed one night in John Day. This was the only hotel in town with King sized beds, so we stayed here with no idea what we would get in this small town. We were so very pleased! The rooms were big and comfortable and had many amenities. The breakfast was full and hot and so many options. We were happy and would definitely stay here again.
  • SC
    Shannon Cleveland
    Sep 27, 2025
    4.0
    Check in great, no issues and clerk was wonderful with explaing where everything was. Check out - Sat. Breakfast well stocked and tasty. We did notice the front desk clerks didnt appear very professional due to their attire (sweats, tshirts, baseball hat, hoodie and no name tags). We also noticed a skateboard half tucked under one of the couch. It would be beneficial for Best Western to ensure front desk personnel have a more professional appearance.

Frequently Asked Questions About Best Western John Day Inn

What amenities are available at Best Western John Day Inn?

Best Western John Day Inn offers a fitness center, hot tub, free Wi-Fi, and a smoke-free property.

Is the Best Western John Day Inn a smoke-free property?

Yes, the Best Western John Day Inn is a smoke-free property.