Holiday Inn Express & Suites Hood River by IHG

Reviews

• SH

  Scott Harris

  2 days ago
  5.0
  Nice place to grab a good nights rest along the Columbia.
• RH

  Robert Handke

  Feb 10, 2026
  1.0
  This place is incredibly unprofessional. You can hear the staff threw the hallways talk bad about eachother. Its no wonder the rooms arent clean, you can tell the few housekeepers that work. While the rest of the staff are outside smoking in front of the main door.
• SM

  Susan Myrick

  Jan 12, 2026
  5.0
  Very clean room. Comfy beds. Quiet. Decent breakfast.
• CW

  Christina White

  Dec 28, 2025
  1.0
  Beware of scamming and rude service! We stayed here for 4 days and I asked for full housekeeping service every day and did not receive it even once! They never changed the sheets our ENTIRE stay, didn’t vacuum, and didn’t clean or replace bathroom items. And then when I politely asked the housekeeper if she could help me throw away some pizza boxes from a previous night she gave me the most horrible disgusting look and just nodded her head,didn’t even take out her ear pods or respond verbally she looked disgusted that I had even asked! After all this, they pulled a card that I had from a previous visit and illegally charged it a $250 fee without even telling me! I had purchased the room with Expedia so I thought it was a mistake, and when I called, the front desk lady told me…usually that’s because of major damage to the room. So I asked for proof of this and she told me that they don’t share that. Then I was told to call back. When I did the next day I was told the manager was busy and I would receive a call if I left my info. I called 3 more times and expressed my concern for waiting for a call back as I had not received one and the manager was there many times I’ve called. It’s been 3 weeks and I still have received no proof as to why they illegal charged $250 to my card and not even a call back from the general manager. I have been a faithful IHG member for years and I can honestly say beware they are scamming people out of money and I will NEVER stay here again. We also have many guests come to visit us in Hood River and I will also vehemently advocate against staying here to everyone who asks for recommendations. Stay somewhere friendlier, with more class, and that actually supports the IHG franchise values.
• RR

  Ryan “J” Roark

  Dec 14, 2025
  5.0
  We stayed here to go on the polar express train ride, and the staff was incredible from the people at the front desk (who provided utensils for their store food long after breakfast) to the main engineer cleaning the hot tub when he realized the water was cloudy. The ring were very clean and comfortable. Thank you to the housekeeper who cleaned our room before and after we stayed. Everyone we encountered at this hotel was great and the rooms were brand new. We will definitely be back

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