Best Western Hermiston Inn

4.4
588 reviews

About

Hotel
Located in Hermiston,OR, the Best Western Hermiston Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Hermiston Inn
2255 S HIGHWAY 395, Hermiston, OR
97838, United States

Hours

Reviews

4.4
588 reviews
5 stars
360
4 stars
153
3 stars
41
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the hotel for its cleanliness, noting well-maintained rooms and common areas.

Customer Service

The staff received numerous compliments for their friendliness and helpfulness, particularly front desk employees like Alyshia and Danny.

Breakfast Quality

Guests enjoyed the breakfast offerings, highlighting the variety and quality of food available.

Location

The hotel's location was appreciated for its convenience, especially being next to a Denny's restaurant.

Value for Money

Some customers felt the hotel was overpriced for the quality of the rooms, with mentions of outdated facilities and minor issues.
  • JB
    John Byk
    Nov 16, 2025
    5.0
    Super comfortable and very helpful staff.
  • JI
    James Inouye
    Nov 14, 2025
    4.0
    Rooms decor is dated. There is nothing scenic to look at. I drove past a minor homeless encampment to get to the hotel. The parking shared with Denny's was packed with white full size contractor trucks. The breakfast made it worth it. Keep it up with the breakfast please.
  • DK
    Diana Krotzer
    Oct 24, 2025
    5.0
    Good morning, I cannot speak highly enough about Best Western Hotel in Hermiston, Oregon. I stay there every time we visit family in Hermiston. The rooms are very clean and accommodating... Breakfast are always delicious, the kitchen breakfast attendant or breakfast hostess is very attentive towards the Continental breakfast that are served. The front desk attendant is Alyshia that works the day shift and Danny is the evening shift along with other others. They are all very warm and give excellent service to each of their customers. Alyshia is always very friendly and shows professionalism. Yesterday I was returning home and I received a phone call from Best Western. It was Alyshia. She said the maintenance person or grounds person had found my credit card on the ground outside the hotel. Alyshia showed such integrity and self-worth when she called me and told me they had found my credit card outside on the grounds of the hotel. I was able to turn around and go back to Best Western and get my Credit Card. So I was so appreciative Alyshia and her grounds person showed such integrity and self worth. That Best Western also has a Dennys that serves excellent food. I will always go back to Best Western in Hermiston, Oregon 10/24/2025
  • OB
    Omkar Beadasha
    Sep 7, 2025
    5.0
    Front desk very helpful Great service Clean washroom Great location
  • SW
    S W
    Aug 12, 2025
    4.0
    We had a great experience at this hotel. The moment we stepped into our room, we were greeted by a fresh, clean scent and two bottles of water, which were perfect for the hot summer days, and it was immediately made a positive impression with us for how thoughtful they are. Although the hotel is located just outside of town, it's only a short drive to nearby grocery stores and retail shops, which was very convenient. Breakfast was a highlight—plenty of options, including different variety of food selection, and we appreciated the non-dairy choices, which we appreciated. The watermelon was unexpected but fresh and refreshing. The kitchen staff was attentive and proactive, frequently checking to ensure the food and coffee stations were well-stocked. The only minor issue we noticed was the smell of the water. After reading a few reviews, we learned the hotel uses a water softener system. It's a thoughtful touch, though it does explain the unusual scent. Overall, this is a clean, well-maintained hotel that's perfect for a comfortable overnight stay. We'd definitely consider returning.

Frequently Asked Questions About Best Western Hermiston Inn

Does Best Western Hermiston Inn offer free breakfast to guests?

Yes, Best Western Hermiston Inn provides free breakfast to its guests.

Is there a fitness center available at Best Western Hermiston Inn?

Yes, the hotel has a fitness center available for guests.