Stay Smart at Hotel's Property in Grants Pass, ORSouthern Oregon visitors choose the Holiday Inn Express® Hotel Grants Pass because we place travelers in the midst of natural beauty, breathtaking wildlife and celebrated historic sites. Situated at the junction of I-5 and Redwood Highway (Hwy 199), and near the mighty Rogue River, we're close to everything.Business guests appreciate an easy commute to such companies as ESAM, Marzi Sinks, Encore Ceramics, MasterBrand Cabinets and Rogue Valley Door, as well as Three Rivers Hospital and Rogue Community College in Grants Pass. Our lodging also boasts helpful resources like a Business Center with copy and print services.A gateway to the northern coast of California and the Redwood Empire, this hotel's Grants Pass, OR location puts leisure patrons within minutes of outdoor adventures along the Rogue, America's first wild and scenic river. Guests can enjoy rafting or seasonal fishing, as well as the annual Boatnik Festival held during Memorial Weekend. Other notable nearby sites include Rogue Valley Wineries and the Grants Pass Towne Center.Lodging with us provides guests with every comfort needed, from professional perks like free Wi-Fi access to family-friendly amenities like a sparkling, outdoor pool and a whirlpool. The free, hot Express Start Breakfast Bar ensures a great start each day, too. So, while you look for hotels in Grants Pass, Oregon, remember you can "Stay Smart" with us!
The staff received high praise for their friendliness and helpfulness, with many guests highlighting exceptional service from specific employees.
Cleanliness
Most reviews noted that the hotel was clean, with tidy rooms and well-maintained facilities.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests enjoying the variety and quality, although some noted inconsistencies.
Noise Issues
Several guests reported issues with noise from adjacent rooms and outside, indicating that sound insulation could be improved.
Facility Condition
While many appreciated the cleanliness, several reviews mentioned that the hotel is outdated and in need of renovations.
MP
Michael Pearl
Nov 6, 2025
5.0
Clean quiet rooms
NR
Nick Rock
Oct 21, 2025
4.0
Stayed here for an event over the weekend. Front desk folks were very friendly and accommodating. I needed an extra bed during a fully booked weekend and they were able to provide very quickly!
JM
Joey MacDonald
Oct 17, 2025
1.0
I'm writing this review as I'm experiencing the worst visit to a hotel I've had in recent times.
Let's start with the fact that when I first arrived at the hotel, I was greeted by an empty desk and then proceeded to wait for roughly 5 minutes for someone to show up. When the front desk agent finally showed up it looked like she had been brewing herself a coffee. I'm so sorry that I'm interrupting you while you were supposed to be doing your job.
I had let her know that I had a uhaul with a trailer attached and where would it be best to park my vehicle. She pointed me to the far back lot. Ok no problem that's what's best. Now however when I went to enter in thru the side door my key didn't work. Swiped it twice and both times got a flickering green light but no unlocking. So had to walk around the hotel front with my luggage. Went upstairs to my room only to have my key do the same exact thing. Went back to the front desk and she said I don't know why they won't work and then went over to a machine and said yeah it's programmed to your room. Lo and behold my key finally worked.
So we then asked about a pool and she told us that since they own the Best Western next to them that we have access to that pool and hot tub. Awesome, so we head down a connecting patch of stairs only to find that the gate is chained shut. So in order to use said pool, we would have to go back up the stairs, them walk downhill down the driveway to the hotel which has no sidewalk, walked 50 to 100 ft all the way we and the fence to get into the pool. Why is it so hard for your guests to enjoy themselves at your facility?!?!
Now that we caught up to current times. For the last hour the room above us must have been hosting a WWE match with the number of slams, pounds and noises coming from above us. I called to the same front desk and all she said is I guess I can call them.
Im so sorry that I didn't just suck up the $158 cancellation fee and booked somewhere else because this hotel is a joke and has no idea how to actually be good hosts.
Now I would like the owner to contact me but highly doubt that will happen and if they do it will be a form I'm sorry you didn't enjoy your stay... Etc platitudes that doesn't admit they were in the wrong.
KD
Kelli Dent-Anschutz
Oct 12, 2025
5.0
We came to town for a band competition and we had a fantastic stay here! The customer service is 5 out of 5. The front desk manager was so kind and very helpful! The breakfast is great! No complaints!
EH
Emily H
Sep 30, 2025
5.0
Friendly staff, cookies and water bottles at check in, clean crisp sheets, clean bathroom, great pillows, laundry on the first floor, and a nice hot breakfast in the morning. Couldn't ask for much more, especially for the price!
Frequently Asked Questions About Holiday Inn Express Grants Pass by IHG
What are the check-in and check-out times at Holiday Inn Express Grants Pass?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does the hotel offer free breakfast and what type of breakfast is available?
Yes, the hotel provides a free Express Start Breakfast Bar with buffet options.
Is parking available at the hotel?
Yes, free parking is available for guests.
Are pets allowed at Holiday Inn Express Grants Pass?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide accessibility features for guests with mobility needs?
Yes, the hotel has accessible parking, mobility accessible facilities, and an elevator.
What cleaning and sanitation measures are in place at the hotel?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, sanitizers are available, and housekeepers are trained in cleaning procedures and hand washing.
Does the hotel offer Wi-Fi and business facilities?
Yes, free Wi-Fi is available in public areas and there is a business center with copy and print services.
What nearby restaurants can guests visit for meals outside the hotel?
Guests can visit nearby dining options such as Elmer's Restaurant, Shari's Diner, Applebee's Grill + Bar, Dutch Bros Coffee, Subway, and Los Taquitos for various meal choices.
How can guests get local transportation from the hotel?
Guests can use Grants Pass Cab, a nearby taxi and airport shuttle service, for convenient local transportation.
What nearby attractions are there to explore while staying at Holiday Inn Express Grants Pass?
Nearby attractions include Crater Lake National Park, Rogue River for outdoor activities, Rogue Valley Wineries, and the Grants Pass Towne Center, ideal for sightseeing and recreation.