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Best Western Pier Point Inn

4.3
(1049 reviews)

Business Details

85625 HIGHWAY 101, Florence, OR
97439, United States
(541) 997-7191
http://bestwestern.com

About

HotelBest Western
Located in Florence,OR, the Best Western Pier Point Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Pier Point Inn
85625 HIGHWAY 101, Florence, OR
97439, United States

Hours

Reviews

4.3
1,049 reviews
5 stars
612
4 stars
244
3 stars
97
2 stars
47
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Adam and Jennifer for their exceptional service.

Breakfast Quality

The breakfast received high marks for its variety and quality, especially the made-to-order omelets, which many guests found to be a standout feature.

Room Conditions

Several reviews mentioned issues with room cleanliness and maintenance, including unpleasant odors, outdated decor, and some rooms not matching the advertised views.

Location and Views

Guests appreciated the hotel's location and views, particularly those overlooking the river, although some noted that certain rooms had obstructed views.

Accessibility Issues

Multiple reviews pointed out the lack of elevators and accessibility for those with mobility issues, which was a significant concern for some guests.
  • MM
    Mr Me
    Feb 25, 2026
    5.0
    Great stay. Room was great. Staff were awesome. And the sauna is fantastic This was really a nice day and the room was just beautiful
  • LC
    Lee Chassy
    Feb 12, 2026
    4.0
    A decent place. Clean, quiet, great location. Breakfast is good and included. Fitness center was being improved and it needed it so that was a good sign for the future. Not a huge fan of buildings not being connected such that one can walk inside from room to the front desk and breakfast area. Instead you have to walk outside. Not a huge issue just not my favorite. Look, the place ain’t the Ritz but it’s priced reasonably and is a good value. If your coming to Florence, OR, this Best Western is a good option.
  • RS
    Randy Sanne
    Feb 8, 2026
    5.0
    We had a fantastic stay!! Clean, quiet and cozy. The staff are attentive and friendly. The breakfast adds a lot to the value. My family loved the pool. A special thanks to Adam, we loved the cookies!!
  • KC
    Kimberly Carver
    Feb 2, 2026
    5.0
    This is our favorite hotel. For over 20 years now we have been staying at this hotel, but we stopped going as often 10 years ago as it didn’t seem worth the money asked due to it being a bit run down, not totally kept up to date or very clean. We decided to try it again though about 6-7 years ago and we’re glad we did. That day we came back to stay after not being there several years the new manager and his wife were at the hotel in the lobby after they just moved there. We met them at checkin and found them to be good people, very down to earth and pleasant to talk with. Within a year of their moving there we returned and noticed the hotel becoming better and better with each stay. Cleaner, better breakfasts, better wifi, additions to the fitness room, etc. The hotel was always nice, but the new manger has definitely brought it to up to a higher level. The rooms are always very clean as are the hallways, breakfast area and lobby. Even the baseboards have no dust in the common areas, which impresses me as Ive been to many hotels that do not bother with such things, unfortunately. The staff is always helpful and friendly here, too and we appreciate their hospitality. As for what all makes it special: Breakfast until 10 (not 9 like so many hotels do). They have made to order omelets, on some days it says they make French toast, but even without that there’s so many hot and cold picks for your breakfast that you’ll definitely leave full and ready for a long day of beach and shop exploring. The breakfast room has fabulous views! Rooms are very roomy, comfy beds, many balcony rooms available. They allow pets and are very strict (thankfully so if you do not have a pet you’re not getting any pet carryover scents) on that policy making sure you’re going to a pet only room if you bring your pup with you. We have stayed in both kinds of rooms, once when we brought our 25lb dog and other times without him in a non pet friendly room and both rooms were great. We couldn’t tell which was which, no pet smell or pet “residuals” thankfully in the pet friendly room. Amenities: The fitness room is fabulous, every piece of equipment one can need. Easy to access. A nice sized pool is indoors and downstairs. It’s heated, has amazing views of the river and also has a shower area, a sauna and hot tub. Just off the Bobby they have some games you can take to your room too. We’ve borrowed a few games and a book or two during our stay. There’s plenty to watch on demand too and the TVs are nice size not some 19” ha ha. The internet also gets 5 stars, it was fast and we had no issues. As for a business room, I don’t need one on my trips to Florence, therefore I wasn’t really looking for one so I’m unsure if there is a business room for guests. There is a separate area I saw that people could sit and be alone in and that may be where it’s located if they do have such an area. Long review, but I hope it helps you if you’re considering staying at this hotel. If you stayed here over 8 years ago and found it a bit dirty or not totally up to par or worth the money, I’d say try it again. It’s come a long ways with upgraded, redecorated rooms, an impressive cleanliness and a breakfast you’ll find amazing and worth at least $20 (per person) which is a great saver for your budget too. If you have little ones you’ll definitely want to stay here thanks to their amazing pool and the breakfast. Don’t forget to ask for a hot cookie too!
  • OH
    Olivia Haglund
    Jan 24, 2026
    1.0
    We were very disappointed with our stay, primarily due to misleading marketing. The website reasonably implies a river view, but our room’s view was completely blocked by trees. We paid full price and booked directly through the hotel, and there was no indication at the time of booking that our view would be fully obstructed. When we raised this concern, staff were dismissive and offered no solution. The room also had a strong musky odor that triggered a migraine for me. In response to the owner’s reply below, it is dismissive and untrue. The photos posted on the website and here do not reflect current conditions, as many rooms now have their views blocked by trees — as shown in my photo taken from across the river. And as I said, there was no indication when booking that our room would not have a view. They also never responded to me after I reached out to the email provided here.

Frequently Asked Questions About Best Western Pier Point Inn

What is the location of Best Western Pier Point Inn?

The Best Western Pier Point Inn is located at 85625 HIGHWAY 101, Florence, OR 97439, USA.

Does the Best Western Pier Point Inn provide free WiFi for guests?

Yes, free WiFi internet access is available for all guests at the Best Western Pier Point Inn.

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