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Tru by Hilton Eugene

4.3
(369 reviews)

Business Details

3111 Franklin Blvd., Eugene, OR
97403, United States
(541) 344-8777
https://www.hilton.com/en/hotels/eugenru-tru-eugene/

About

HotelTru by Hilton
The Tru by Hilton Eugene, OR is located off I-5, and close to various hiking and biking trails around the Willamette River. Hayward Field is 1.3 miles away and we're less than 10 minutes from Autzen Stadium, home of the Oregon Ducks. Downtown Eugene and local shopping/dining at 5th Street Market are within 3 miles. You can also enjoy our comfortable lounge area with a pool table and daily free hot breakfast.

Location

Tru by Hilton Eugene
3111 Franklin Blvd., Eugene, OR
97403, United States

Hours

Reviews

4.3
369 reviews
5 stars
229
4 stars
84
3 stars
23
2 stars
12
1 star
21

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the cleanliness of the rooms and facilities, although some reported issues with dirty floors and bathrooms.

Staff Service

The staff received mixed reviews; while many praised their friendliness and helpfulness, some reported rude or unprofessional behavior from certain employees.

Room Size

Several reviews noted that the rooms were small and lacked adequate storage options, which was a common point of frustration.

Breakfast Quality

The breakfast was generally well-received, with many guests enjoying the variety and quality, although some found it lacking at times.

Noise Levels

Multiple guests complained about noise from adjacent rooms and outside traffic, indicating a need for better soundproofing.
  • KH
    Ken HofMann
    3 days ago
    5.0
    So glad we chose Tru by Hilton in Lodi California. Our vacation travels required 3 over night stays to and from our destination. All 3 hotels were newer with all the amenities and pet friendly, all are very nice. But what set Tru above the others is their staff. Never have we been treated with so much kindness and professionalism. Truly the best service ever experienced. The people working for Tru set Hilton above all the others. Sincerely Ken and Carla HofMann
  • DT
    David Tanner
    Feb 25, 2026
    5.0
    I recently stayed at the Tru by Hilton Eugene and had a great experience. It’s important to remember this is a Tru property — not a luxury brand like a Conrad — but it absolutely delivers on what it promises. The location is excellent, especially for Ducks fans. You can easily walk to Autzen Stadium for a Saturday afternoon game, which makes it incredibly convenient on busy weekends. Pricing is generally reasonable for the area; however, like all properties in Eugene, rates spike significantly on Duck football game days — so plan accordingly. That said, the walk-to-the-stadium convenience is hard to beat. The hotel itself is spotless. The rooms are modern, efficient, and very clean, with a mini fridge included. The overall design feels like the future of practical travel — streamlined and tech-forward. If you use the Hilton app, you can check in, use digital key access, and realistically get in and out without interacting with anyone beyond the occasional guest in the elevator. It’s efficient without feeling cold. Breakfast is solid and exactly what you’d expect from this category: grab-and-go items, fruit, cold cereal, a rotating hot item like eggs, and the always-entertaining automatic pancake machine. The lobby has a pool table and a relaxed vibe that makes it easy to unwind. A couple of practical notes: The hotel has a large parking lot, but I did not see EV charging stations — something to confirm if you’re driving an electric vehicle. If you choose a north-facing room, you’ll get a nice view of the McKenzie River; however, that side of the hotel is louder due to traffic, so light sleepers may want to request the opposite side. Overall, this is a smart, well-run property that does exactly what it’s designed to do — clean, efficient, well-located, and comfortable. For a Ducks game weekend (when you can walk to Autzen and avoid stadium parking altogether), it’s a strong choice.
  • SK
    Sharon Katz-Weintraub
    Feb 17, 2026
    5.0
    Meets all our needs every time. Good breakfast and cleaning room.
  • JJ
    Jackthegreat Jack
    Feb 6, 2026
    5.0
    The real life Bigfoot was surprising 😲. A little stinky but tolerable. Just wish he wasn't so shaky and blurry.
  • AH
    Audra Holderman
    Jan 28, 2026
    5.0
    Clean and modern feel throughout. Welcomed by front desk after chatting through the app. Breakfast was good. Pancake machine was a fun part of the spread(especially since it was a touches machine!) Coffee, egg omelet and sausage were hot. Overall very happy with my experience there!

Frequently Asked Questions About Tru by Hilton Eugene

Does Tru by Hilton Eugene offer accessible parking and elevator facilities?

Yes, Tru by Hilton Eugene provides accessible parking and an accessible elevator for guests.

Is breakfast included for guests at Tru by Hilton Eugene?

Yes, a free hot breakfast is available daily for all guests.

Brand Certified Facts from Tru by Hilton Eugene

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