The Tru by Hilton Eugene, OR is located off I-5, and close to various hiking and biking trails around the Willamette River. Hayward Field is 1.3 miles away and we're less than 10 minutes from Autzen Stadium, home of the Oregon Ducks. Downtown Eugene and local shopping/dining at 5th Street Market are within 3 miles. You can also enjoy our comfortable lounge area with a pool table and daily free hot breakfast.
Most customers praised the cleanliness of the rooms and facilities, although some reported issues with dirty floors and bathrooms.
Staff Service
The staff received mixed reviews; while many praised their friendliness and helpfulness, some reported rude or unprofessional behavior from certain employees.
Room Size
Several reviews noted that the rooms were small and lacked adequate storage options, which was a common point of frustration.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the variety and quality, although some found it lacking at times.
Noise Levels
Multiple guests complained about noise from adjacent rooms and outside traffic, indicating a need for better soundproofing.
KH
Ken HofMann
3 days ago
5.0
So glad we chose Tru by Hilton in Lodi California. Our vacation travels required 3 over night stays to and from our destination. All 3 hotels were newer with all the amenities and pet friendly, all are very nice. But what set Tru above the others is their staff. Never have we been treated with so much kindness and professionalism. Truly the best service ever experienced. The people working for Tru set Hilton above all the others. Sincerely Ken and Carla HofMann
DT
David Tanner
Feb 25, 2026
5.0
I recently stayed at the Tru by Hilton Eugene and had a great experience. It’s important to remember this is a Tru property — not a luxury brand like a Conrad — but it absolutely delivers on what it promises.
The location is excellent, especially for Ducks fans. You can easily walk to Autzen Stadium for a Saturday afternoon game, which makes it incredibly convenient on busy weekends. Pricing is generally reasonable for the area; however, like all properties in Eugene, rates spike significantly on Duck football game days — so plan accordingly. That said, the walk-to-the-stadium convenience is hard to beat.
The hotel itself is spotless. The rooms are modern, efficient, and very clean, with a mini fridge included. The overall design feels like the future of practical travel — streamlined and tech-forward. If you use the Hilton app, you can check in, use digital key access, and realistically get in and out without interacting with anyone beyond the occasional guest in the elevator. It’s efficient without feeling cold.
Breakfast is solid and exactly what you’d expect from this category: grab-and-go items, fruit, cold cereal, a rotating hot item like eggs, and the always-entertaining automatic pancake machine. The lobby has a pool table and a relaxed vibe that makes it easy to unwind.
A couple of practical notes: The hotel has a large parking lot, but I did not see EV charging stations — something to confirm if you’re driving an electric vehicle. If you choose a north-facing room, you’ll get a nice view of the McKenzie River; however, that side of the hotel is louder due to traffic, so light sleepers may want to request the opposite side.
Overall, this is a smart, well-run property that does exactly what it’s designed to do — clean, efficient, well-located, and comfortable. For a Ducks game weekend (when you can walk to Autzen and avoid stadium parking altogether), it’s a strong choice.
SK
Sharon Katz-Weintraub
Feb 17, 2026
5.0
Meets all our needs every time. Good breakfast and cleaning room.
JJ
Jackthegreat Jack
Feb 6, 2026
5.0
The real life Bigfoot was surprising 😲. A little stinky but tolerable. Just wish he wasn't so shaky and blurry.
AH
Audra Holderman
Jan 28, 2026
5.0
Clean and modern feel throughout.
Welcomed by front desk after chatting through the app. Breakfast was good. Pancake machine was a fun part of the spread(especially since it was a touches machine!) Coffee, egg omelet and sausage were hot.
Overall very happy with my experience there!
Frequently Asked Questions About Tru by Hilton Eugene
Does Tru by Hilton Eugene offer accessible parking and elevator facilities?
Yes, Tru by Hilton Eugene provides accessible parking and an accessible elevator for guests.
Is breakfast included for guests at Tru by Hilton Eugene?
Yes, a free hot breakfast is available daily for all guests.
Are pets allowed at Tru by Hilton Eugene?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Tru by Hilton Eugene?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is the Tru by Hilton Eugene smoke-free?
Yes, the property is smoke-free to ensure a comfortable environment for all guests.
Does Tru by Hilton Eugene offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available in public areas and there is a public internet terminal.
Are there fitness or recreational facilities available at Tru by Hilton Eugene?
Yes, there is a free fitness center and a game room for guests to enjoy.
What types of payment does Tru by Hilton Eugene accept?
The hotel accepts American Express, Cash, Discover, Mastercard, and Visa.
How can guests book a room at Tru by Hilton Eugene using a mobile app?
Guests can book rooms using the Hilton app available on the Apple App Store.
What nearby attractions can guests visit when staying at Tru by Hilton Eugene?
Guests can explore Hayward Field just 1.3 miles away, catch an event at Autzen Stadium less than 10 minutes from the hotel, or visit downtown Eugene and 5th Street Market within 3 miles for shopping and dining.
What nearby hotels are close to Tru by Hilton Eugene for alternative accommodation options?
Nearby hotels include Fairfield Inn & Suites by Marriott Eugene East/Springfield and Candlewood Suites Eugene Springfield, which may offer different amenities and can be useful for guests seeking various lodging choices.
How can local transit stations assist guests visiting Tru by Hilton Eugene?
LTD EmX Glenwood Station is nearby, providing convenient bus services that help guests access the hotel and explore Eugene city easily without a car.
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