Holiday Inn Express & Suites Eugene Downtown - University by IHG
4.4798 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Eugene, OR leading Holiday Inn Express Hotel & Suites!
We are just steps away from the University of Oregon, Autzen Stadium, and the historic Hayward Field. Stay with us and cheer on your Ducks for any sporting event! Families enjoy our spacious suites and complimentary hot breakfast while business travelers take advantage of local business only a few short blocks away and complimentary wireless and hard lined Internet options throughout the entire hotel.
Everyone can appreciate our helpful and knowledgeable staff that can get you where you need to go or help you relax. You have endless shopping and dining options as we are in the heart of Eugene.
Eugene is known as the World's Greatest City of Arts & Outdoors and when you stay with us you have access to the best with Alton Baker Parks renowned running and biking paths located just behind the hotel.
The Holiday Inn Express Hotel & Suites in Eugene is proud to be Oregon's School Activity Associations headquarter hotel!
Location
Holiday Inn Express & Suites Eugene Downtown - University by IHG
2117 Franklin Boulevard, Eugene, OR
97403, United States
Hours
Reviews
4.4
798 reviews
5 stars
507
4 stars
195
3 stars
40
2 stars
21
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted excellent customer service, with staff being friendly, accommodating, and helpful.
Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with unclean bathrooms and common areas.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, although some guests expressed disappointment over missing items.
Noise Issues
Several reviews mentioned noise disturbances from outside traffic and other guests, impacting the overall comfort of the stay.
Room Condition
Feedback was mixed regarding room conditions, with some guests noting outdated amenities and cleanliness issues, while others found rooms to be comfortable and well-equipped.
- UUUnnamed User4 days ago3.0In the middle hubub traffic and chaos. Very little for nearby food and not a great area to walk around. Mildew in the shower and hairs everywhere.
- SZS Z.5 days ago5.0Everything was great👍
- DSD S5 days ago5.0We stayed at the Holiday Inn Express in Eugene for what was supposed to be two nights while attending the JMU vs. UO playoff game this past December (Go Dukes!), but it ended up being three nights after our flight was canceled due to poor weather—and we couldn’t have asked for a better place to be stuck an extra day. It’s listed as only a 2-star hotel, which honestly feels silly given how great the stay, location, and accommodations were. We booked a king suite so we could put our child to sleep and still use the common area, and the room was absolutely huge—far more space than we expected. Plenty of room for everyone, comfortable, and equipped with everything we needed. For a hotel with free breakfast, the options were excellent: lots of fresh fruit and plenty of solid choices for a great start to the day. We were there during a very expensive football weekend, but it was absolutely worth it, especially considering the convenience. The hotel is within easy walking distance of the stadium, which made game day incredibly easy. It’s also directly across the street from a grocery store and close to several good restaurants—we had great pizza just down the street. The staff truly made the experience stand out. We originally had a very late flight on Sunday, and the hotel kindly offered us a 2:00 p.m. late checkout. That allowed us to have a relaxed, stress-free morning without worrying about storing luggage or leaving bags in the car. When our flight was ultimately canceled, the staff got us right back into a clean room (at a much more reasonable rate once the game weekend ended) and made the entire situation easy and painless—all with genuine friendliness and smiles. Free and easy parking, spacious rooms, a fantastic location, and exceptional staff. We would absolutely recommend this hotel to anyone visiting Eugene for a game—or just to enjoy the rain. ☔
- KRKaylynn RightbowerDec 27, 20255.0Customer service here is EXCELLENT and the room was very clean and quiet. Stocked with a mini fridge, microwave, coffee maker, along with paper plates and bowls. The bed was comfy too! Didn't have a chance to try the breakfast, but we were told people come back just because of their breakfast offered and we will be back just off the customer service alone!
- MCMic ClarkDec 10, 20251.0Out of all the IHG properties I have visited, this is the absolute worst. Outdated rooms. Unkempt, surly staff. Garbage tv amenity. Limited channels and an embarrassing, price gouging ppv option. After traveling all day any hassle, inconvenience can darken your experience. This place seems to make it their priority. Hard pass.
Frequently Asked Questions About Holiday Inn Express & Suites Eugene Downtown - University by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Eugene Downtown - University?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Holiday Inn Express & Suites Eugene Downtown - University.
Is breakfast provided at the hotel?
Yes, a complimentary hot breakfast buffet is available for all guests.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available throughout public areas of the hotel.
Are pets allowed at Holiday Inn Express & Suites Eugene Downtown - University?
No, pets including cats and dogs are not allowed at this hotel.
What accessibility features are available at the hotel?
The hotel offers accessible parking, mobility accessible facilities, and an elevator for guest convenience.
Are there any fitness amenities available to guests?
Yes, the hotel has a free fitness center with elliptical machines and treadmills, and also an indoor pool and hot tub.
Does the hotel provide baggage storage and housekeeping services?
Yes, baggage storage is available, and housekeeping is available daily.
How can guests get to the hotel using public transportation?
Guests can use the nearby Walnut Station bus station to easily access Holiday Inn Express & Suites Eugene Downtown - University.
Are there dining options near the hotel for guests to explore?
Yes, nearby dining options include Billys, an American food truck restaurant, and The Boulevard Grill, a steakhouse.
What nearby attractions can guests visit around the hotel?
Guests can visit the University of Oregon Campus just steps away, and enjoy the Alton Baker Parks with renowned running and biking paths located behind the hotel.