Certified by Graduate by Hilton Eugene • Mar 01, 2026
About
Certified by Graduate by Hilton Eugene • Mar 01, 2026
HotelHilton
Graduate Eugene offers 275 guest rooms along with unique and tastefully appointed suites. Located in the heart of downtown Eugene, we're close to the University of Oregon Campus and steps from the premier shopping and dining area. The one-of-a-kind guest rooms and suites include a variety of amenities.
- Complimentary WiFi in all guest rooms
- Refrigerators and in room safes in all guest rooms
- Complimentary bicycle rental for campus exercise and exploration
- Topgolf Swing Suites available for rent for parties or individual use
- Poindexter Coffee located in the lobby cafe serving breakfast light lunch and all day grab and go options
- Trophy Room restaurant serving lunch or dinner with outdoor seating available
- 24-hour Fitness Center with Peloton Bikes
- Valet and self-parking available
- Pet-Friendly
- Hilton Honors
Location
Certified by Graduate by Hilton Eugene • Mar 01, 2026
Certified by Graduate by Hilton Eugene • Mar 01, 2026
Reviews
4.2
2,021 reviews
5 stars
1,053
4 stars
543
3 stars
218
2 stars
100
1 star
107
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness, helpfulness, and exceptional service, with specific mentions of individuals who went above and beyond.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness, including dirty bathrooms and unkempt areas.
Room Quality
Feedback on room quality was mixed; some enjoyed the unique decor and comfort, while others found rooms dated, dark, or not well-maintained.
Parking Issues
Several reviews highlighted dissatisfaction with the paid parking situation, including confusion about fees and issues with the parking garage.
Location
The hotel’s location received positive remarks for being convenient to downtown Eugene and the University of Oregon.
NS
Nora Salle
5 days ago
5.0
This was a great spot! Great location, close by everyday we were looking to do. Bar staff were friendly, Garrett was kind and helpful! The rooms were very clean. Overall great spot!
JK
Joshua Kai
5 days ago
5.0
I had a wonderful experience at the trophy bar. The bar guy Garrett doesn't know ball, but was a very skilled bartender and extraordinarily hospitable. I'll definitely be back next time I'm in town.
TT
Tera Turnage
Feb 25, 2026
5.0
If you have not stopped here on your Grilled Cheese Experience tour yet, Please do before the end of the month! On top of a great location with great decor and associates the food in the coffee shop and restaurant is TOP TIER!
EF
Emily Feldkamp
Feb 11, 2026
5.0
I come to Eugene fairly frequently for work and stayed here for the first time on my last trip. Once I figured out the parking situation, it was a very enjoyable stay! Just FYI for others - you can pay to park and then go check-in as the parking is a separate fee! The staff was always extremely friendly and accommodating. The room itself was so fun with the decorations and the room keys are super kitschy as well. I was a bit worried about noise but it was pretty peaceful while I was there. My only slight complaint is no microwave in the room. However, the coffee/tea station is adorable! I would definitely stay here again!
BE
Brenda Ernst
Feb 6, 2026
5.0
From the moment I walked into the Graduate Eugene, I knew I wasn’t just staying in a hotel—I was stepping into a curated experience. The Graduate hotels have a brilliant way of weaving local university spirit into the very fabric of the building. In Eugene, that means being surrounded by thoughtful, nostalgic nods; for instance, the coffee bar downstairs features a wall covered in thousands of real pencils.
That theme carries right into the rooms, I loved the waffle iron lamps (a brilliant nod to Nike's roots!) and the Oregon Ducks wallpaper. Beyond the decor, the room was incredibly comfortable, featuring cozy beds and a variety of pillow firmness that ensured a perfect night’s sleep.
But as beautiful as the design is, the soul of this hotel is the people.
The service here is truly next-level. I have to give a special mention to Rich at the front desk. After his shift ended at 11 PM, he graciously went out to two different locations just to try and find me a pair of reading glasses. That kind of selfless care is unheard of. Along with Lizzete, the front desk team made me feel completely looked after.
The rest of the staff was equally stellar:
• Tyler the bartender was fantastic, keeping the evening vibes just right.
• Tristan and Lanie, my morning baristas, provided the perfect start to the day—I highly recommend their beautiful steel-cut oats with maple syrup.
• Dana, the AGM, who engaged me in a genuine, heartfelt conversation about the world of hotels, travel, and shared experiences. It was a real, warm connection that made my stay feel personal.
If you want more than just a room—if you want a story, a warm welcome, and a bit of Oregon soul—stay here. I’ll certainly be back.
Frequently Asked Questions About Graduate by Hilton Eugene
What are the check-in and check-out times at Graduate by Hilton Eugene?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is Graduate by Hilton Eugene a pet-friendly hotel?
Yes, the hotel welcomes pets with a fee of $75 per pet per stay, up to two pets.
Does the hotel offer free WiFi for guests?
Yes, complimentary WiFi is available in all guest rooms and public areas.
Are there bicycle rentals available at Graduate by Hilton Eugene?
Yes, the hotel offers complimentary bicycle rentals for campus exercise and exploration.
What types of parking options are available at the hotel?
Both self-parking and valet parking are available, with fees of $22 and $26 respectively.
Is the hotel accessible for guests with mobility needs?
Yes, Graduate by Hilton Eugene is mobility accessible and has elevators.
Does Graduate by Hilton Eugene have any fitness amenities?
Yes, the hotel has a 24-hour fitness center equipped with Peloton bikes.
Are pets welcome at Graduate by Hilton Eugene, and are there any restrictions?
Pets are welcome with a fee of $75 per pet per stay, up to a maximum of two pets.
What nearby restaurants can guests visit during their stay?
Guests can enjoy dining at Trophy Room restaurant located in the hotel, or visit nearby places like Poindexter Coffee and Jazzy Ladies Cafe & Club for coffee and light meals.
What attractions are near the hotel for guests to explore?
Guests can visit nearby attractions such as Crater Lake National Park, Owen Memorial Rose Garden, and the Eugene Japanese American Memorial for outdoor and cultural experiences.
How can guests use nearby transportation or services to make their stay more convenient?
Guests can utilize nearby services like Superior Limo Eugene for travel and Umpqua Bank for banking needs, enhancing convenience during their visit.
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