Graduate Eugene offers 275 guest rooms along with unique and tastefully appointed suites. Located in the heart of downtown Eugene, we're close to the University of Oregon Campus and steps from the premier shopping and dining area. The one-of-a-kind guest rooms and suites include a variety of amenities.
- Complimentary WiFi in all guest rooms
- Refrigerators and in room safes in all guest rooms
- Complimentary bicycle rental for campus exercise and exploration
- Topgolf Swing Suites available for rent for parties or individual use
- Poindexter Coffee located in the lobby cafe serving breakfast light lunch and all day grab and go options
- Trophy Room restaurant serving lunch or dinner with outdoor seating available
- 24-hour Fitness Center with Peloton Bikes
- Valet and self-parking available
- Pet-Friendly
- Hilton Honors
Numerous customers reported poor service, including long wait times for rooms and unresponsive staff.
Cleanliness
Many guests expressed dissatisfaction with the cleanliness of the rooms, citing dirty bathrooms and unkempt areas.
Staff Praise
Despite service issues, several reviews highlighted friendly and helpful staff, particularly valet and front desk personnel.
Room Quality
Guests noted that rooms felt outdated and poorly maintained, with issues like musty smells and broken amenities.
Location
The hotel’s location was frequently praised for its convenience to downtown attractions and restaurants.
BA
Brian Anderson
6 days ago
5.0
Great hotel, perfect location, and amazing staff! A special shout-out to Rick at check-in.
RS
Rita Staples
Nov 16, 2025
3.0
We stayed here during this past weekend for the U of O vs Minnesota game and have some takeaways. First, never check in on game day. While the staff were up front about the check in time and polite, the away team stays at this hotel which takes up a chunk of the rooms. Additionally, we were told we would be “lucky” if there was a room available at 4pm (which is the check in time). We left our bags with the front desk and went to the game. Upon return, they were nice enough to have brought our bags up to our room which was very appreciated. Once in the room, there was a note left for who I can only assume was the previous guest as it wasn’t titled for us. It made us question whether the room had been completely turned over given the left over note and a packet of cookies that appeared to be partially opened. The bar/restaurant in the lobby were excellent and the breakfast options were also great. The rooms themselves were extremely dark and made it harder once the sun went down to see anything without turning on every single light. Finally, the garage was not working on 2 of the days we were there. The valet were having issues as well and did their best to work around the issue.
Overall, the location is great and the staff are incredibly friendly. However, we were still disappointed with the rooms themselves, the gate issues with the parking garage (which required us to run up to the valet to get help each time), and the whole check in process given the price per night of the hotel.
MQ
Matthew Q
Nov 12, 2025
1.0
There is a $22 dollar parking fee.....
Stay at the Gordon ...free parking and brand new rooms. The Graduate parking lot guy said to self park under the hotel. No where does it say it cost $22 dollars.
SJ
Sydni Jager
Nov 11, 2025
3.0
Looked beautiful from the outside and the lobby but when I got to my room I felt I was in my grandmother’s basement with very weird decor , could be the theme but it felt scary and the walls were all wooden and the bathrooms wallpaper and shower tile made me dizzy It’s also very dark could just have been the room we got, but that made me not like my experience.. thought it was more modern then it turned out to be and not The cleanest - dusty -
HL
High Flying Living
Oct 31, 2025
5.0
Great location! Walking distance to shops and restaurants. Decor has character and the room keys are so fun! I appreciated the cleanliness of the room. I did have a problem with my room being on a lower floor above the huge AC condensers outside. They were very accommodating in relocating me to a different room.
Frequently Asked Questions About Graduate by Hilton Eugene
What are the check-in and check-out times at Graduate by Hilton Eugene?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is Graduate by Hilton Eugene a pet-friendly hotel?
Yes, the hotel welcomes pets with a fee of $75 per pet per stay, up to two pets.
Does the hotel offer free WiFi for guests?
Yes, complimentary WiFi is available in all guest rooms and public areas.
Are there bicycle rentals available at Graduate by Hilton Eugene?
Yes, the hotel offers complimentary bicycle rentals for campus exercise and exploration.
What types of parking options are available at the hotel?
Both self-parking and valet parking are available, with fees of $22 and $26 respectively.
Is the hotel accessible for guests with mobility needs?
Yes, Graduate by Hilton Eugene is mobility accessible and has elevators.
Does Graduate by Hilton Eugene have any fitness amenities?
Yes, the hotel has a 24-hour fitness center equipped with Peloton bikes.
Are pets welcome at Graduate by Hilton Eugene, and are there any restrictions?
Pets are welcome with a fee of $75 per pet per stay, up to a maximum of two pets.
What nearby restaurants can guests visit during their stay?
Guests can enjoy dining at Trophy Room restaurant located in the hotel, or visit nearby places like Poindexter Coffee and Jazzy Ladies Cafe & Club for coffee and light meals.
What attractions are near the hotel for guests to explore?
Guests can visit nearby attractions such as Crater Lake National Park, Owen Memorial Rose Garden, and the Eugene Japanese American Memorial for outdoor and cultural experiences.
How can guests use nearby transportation or services to make their stay more convenient?
Guests can utilize nearby services like Superior Limo Eugene for travel and Umpqua Bank for banking needs, enhancing convenience during their visit.