Business Details
About
HotelBest Western
Located in Eugene,OR, the Best Western New Oregon is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
1,570 reviews
5 stars
715
4 stars
467
3 stars
181
2 stars
89
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff were praised for being friendly and accommodating, others were criticized for rudeness and lack of accountability.
Room Quality
Rooms vary in quality; some guests reported clean and comfortable accommodations, while others noted issues with cleanliness, outdated facilities, and maintenance problems.
Breakfast Experience
Breakfast received positive remarks for variety and quality, though some guests found it mediocre or over-processed.
Location
The hotel is well-located near the University of Oregon and downtown, making it convenient for guests attending events.
Amenities
Amenities such as the pool and fitness center were appreciated, but some guests noted issues like lack of towels and maintenance problems.
- WWWhitney Walker1 day ago5.0Best hotel stay we’ve had in a while! Everything was clean, lots of towels and soaps. Coffee pods were good, even had half and half in the rooms. Lots of breakfast options and good amount of seating. Plenty of channels on the TV, all around great stay.
- KCKerry Cerletti2 days ago4.0Good hotel. Older facility that is well maintained. Directly across the street from the University of Oregon. Location and cleanliness equals multiple stays here.
- WLwilliam lott5 days ago5.0Having to travel across country is never an easy task, especially when it's a death in the family. We stayed at this best western not expecting much, but I have to leave this review because Becca at the front desk literally made our family's day so much better, she was so accommodating, and when above and beyond to make sure me and my pregnant wife had everything we needed. I left my wallet in the lobby and she made sure it was safe and even put my room number next to it just incase, god bless her, small acts of kindness and honesty are far and beyond these days! Thank you again Becca!! if I could give 100 stars I would
- LBLouis BurnsJan 4, 20265.0Out of a dozen or so Best Westerns I've stayed in, this is my new favorite. The breakfast was excellent and it had the best equipped gym I've ever seen in a hotel. The only thing I missed was the sauna which I later found out was through the bathrooms by the pool. There was no sign so I didn't know to look there.
- NNNopeRDec 28, 20251.0The rooms were acceptable overall. I booked a room with three queen beds plus a sofa bed to accommodate my whole family. We checked in very late at night, and with very tired kids, we didn’t realize until then that the room only had two queen beds instead of three. I spoke with the front desk, but they blamed Booking.com and did not offer a solution. I figured the issue could be addressed in the morning, possibly by adjusting the rate to reflect a two–queen-bed room instead of three, but no effort was made to correct the situation. The lack of accountability and customer service was disappointing. Breakfast was ok with pre-made omelette.
Frequently Asked Questions About Best Western New Oregon
Does Best Western New Oregon offer free breakfast to guests?
Yes, Best Western New Oregon provides free breakfast to all guests.
Is Best Western New Oregon a smoke-free property?
Yes, the hotel is a smoke-free property.
Is free Wi-Fi available at Best Western New Oregon?
Yes, free Wi-Fi is available throughout the hotel.
Where is Best Western New Oregon located?
It is located at 1655 Franklin Blvd, Eugene, OR 97403, United States.
What are the operating hours of Best Western New Oregon?
The hotel is open 24 hours every day of the week, Monday through Sunday.
Does Best Western New Oregon have a restaurant on-site?
Yes, the hotel features a restaurant for guests.
How can I contact Best Western New Oregon by phone?
You can reach the hotel by calling +1 541-683-3669.
What nearby dining options are available near Best Western New Oregon?
Trev’s Sports Bar & Grill is a nearby sports bar where guests can enjoy meals and drinks.
Are there educational institutions near Best Western New Oregon?
Yes, the University of Oregon Center for Applied Second Language Studies is nearby, which may be of interest to visitors involved in education or language studies.
Can the nearby University of Oregon Center for Applied Second Language Studies help international visitors?
Yes, the University of Oregon Center for Applied Second Language Studies offers language education which can support international visitors or students staying at Best Western New Oregon.