Best Western Dallas Inn & Suites

4.0
470 reviews

About

Hotel
Located in Dallas,OR, the Best Western Dallas Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Dallas Inn & Suites
250 ORCHARD DR, Dallas, OR
97338, United States

Hours

Reviews

4.0
470 reviews
5 stars
214
4 stars
130
3 stars
63
2 stars
18
1 star
45

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty bathrooms, carpets, and evidence of pests.

Staff Performance

While some guests praised the friendly and helpful staff, others reported poor customer service experiences, particularly at the front desk.

Amenities and Maintenance

The hot tub and pool were frequently reported as out of order, and there were complaints about the lack of an elevator and outdated facilities.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in variety and quality.

Value for Price

Many customers felt the hotel was overpriced for the quality of the rooms and amenities, leading to dissatisfaction with their overall experience.
  • LB
    Linda Bowles
    Sep 18, 2025
    5.0
    Nice people, comfortable rooms, fabulous breakfast 😋
  • CK
    Curt Kirkendall
    Sep 12, 2025
    2.0
    Me and my grandson we're walk in guests, and before we rented it we asked them if there was a swimming pool and hot tub, they said yes, so we rented it for a night. Then we went down to the pool and all I saw was a very small pool or a very oversized hot tub with about four kids swimming in it there was a sign on the wall that said hot tub jets out of order I felt the water temperature and it was hot for a pool but too cold for a hot tub I went to the front counter and asked him where the hot tub was he told me and I said well that's not a hot tub it's too cold for a hot tub and it says Jetts out of order he said yes that's our hot tub and pool in one we just set the temperature of the water between a pool and hot tub and that's our hot tub and pool in one, we checked out and left they did refund my money
  • TS
    Tony Schumacher
    Aug 20, 2025
    3.0
    Hot tub STILL not working after 3 months. Only stayed this time because I had to book quickly.
  • PT
    Pamala Thompson
    Jul 24, 2025
    1.0
    Well reading reviews. Not much has changed 1-No elevator — owner could have one installed at end of building 2-old carpets still rolled up in lobby 3-pool out of service 4- went to exercise room and treadmill out of service Disappointed
  • BY
    Brandi Young
    Jul 13, 2025
    5.0
    I stayed at the BW Dallas for 3 nights. The hotel staff were friendly. The breakfast buffet had a waffle station, some sort of eggs, bacon or sausage, biscuits, gravy, chobani greek yogurt, boiled eggs, oatmeal, juice, and coffee. The bed was comfy, and the AC was cold. There is not an elevator, so if you require specific accommodations, I would reach out before your stay. Overall, 5 stars for this class of hotel.

Frequently Asked Questions About Best Western Dallas Inn & Suites

Is the Best Western Dallas Inn & Suites pet friendly?

Yes, pets and dogs are allowed at the Best Western Dallas Inn & Suites.

Does Best Western Dallas Inn & Suites offer free Wi-Fi?

Yes, the hotel provides free internet access for guests.