Located in Dallas,OR, the Best Western Dallas Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers reported issues with cleanliness, including dirty rooms, bathrooms, and carpets.
Staff Performance
While some guests praised the staff for being friendly and helpful, others experienced poor customer service and unhelpful responses to complaints.
Amenities
The pool and hot tub were frequently reported as out of order, and the lack of an elevator was a common complaint.
Breakfast Quality
The breakfast received mixed reviews; some found it satisfactory while others felt it was basic and lacking variety.
Value for Money
Guests expressed dissatisfaction with the pricing, feeling that the quality of the rooms and services did not justify the rates charged.
JD
Jeff Davenport
Jan 2, 2026
4.0
We've been to Dallas many times in the past. If feels as though the property has improved. Rooms are nicer, cleaner environment, and the breakfast was very good. If visiting the area again in inthe future, the B W will be our first consideration.
JJ
J2D1M
Dec 22, 2025
5.0
Great location, great rooms, great staff. Will be back again.
Me and my grandson we're walk in guests, and before we rented it we asked them if there was a swimming pool and hot tub, they said yes, so we rented it for a night. Then we went down to the pool and all I saw was a very small pool or a very oversized hot tub with about four kids swimming in it there was a sign on the wall that said hot tub jets out of order I felt the water temperature and it was hot for a pool but too cold for a hot tub I went to the front counter and asked him where the hot tub was he told me and I said well that's not a hot tub it's too cold for a hot tub and it says Jetts out of order he said yes that's our hot tub and pool in one we just set the temperature of the water between a pool and hot tub and that's our hot tub and pool in one, we checked out and left they did refund my money
TS
Tony Schumacher
Aug 20, 2025
3.0
Hot tub STILL not working after 3 months. Only stayed this time because I had to book quickly.