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Hilton Garden Inn Bend

4.3
(662 reviews)

Business Details

425 SW Bluff Drive, Bend, OR
97702, United States
(541) 617-6111
https://www.hilton.com/en/hotels/rdmbogi-hilton-garden-inn-bend/

About

HotelHilton
The Hilton Garden Inn in Bend has a rustic atmosphere combined with timeless elegance: it offers visitors a relaxing experience unlike any other hotel and resort, only moments away from downtown and 20 minutes south of Redmond Municipal Airport. Our tastefully-appointed hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Spacious guestrooms and suites boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Bed Experience, and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: - 96 beautifully appointed hotel guest suites - All hotel suites are equipped with executive work stations with data jacks and speakerphones - Complimentary high-speed Internet access right in your hotel suite - Elegant loft spa suites with 4-post beds - Spacious family suites & fully equipped kitchen suites - Refrigerators, microwaves & coffee makers in every hotel room - Non-smoking hotel rooms available - Jogging paths and golf courses are nearby, as well as a 16 screen movie theater The Hilton Garden Inn – Bend has 2,060 square feet of flexible meeting and banquet space. A stone fireplace warms the air and invites guests to unwind in comfort of this charming mountain resort oasis. With its advantageous location in Bend, Oregon, the Old Mill District, guests can enjoy a day of dining and shopping at any of the Old Mill's 45 plus shops and 13 restaurants. For the true adventurer, experience a sunny afternoon on the slopes of the snow-capped Cascade Mountains, a river trip down the glistening Deschutes River or hiking and rock climbing in nearby Smith Rock State Park.

Location

Hilton Garden Inn Bend
425 SW Bluff Drive, Bend, OR
97702, United States

Hours

Reviews

4.3
662 reviews
5 stars
405
4 stars
152
3 stars
45
2 stars
30
1 star
30

What are people saying?

AI-generated from recent customer reviews

Location

Guests consistently praised the hotel's excellent location near the Old Mill District and the amphitheater, making it convenient for shopping, dining, and events.

Service Issues

Multiple reviews highlighted poor service experiences, including long wait times for check-in, unresponsive staff, and lack of follow-up on complaints.

Hidden Fees

Many customers expressed frustration over undisclosed fees, such as parking charges and breakfast costs, which were not communicated clearly at booking.

Room Quality

Feedback indicated that while some rooms were clean and comfortable, others had maintenance issues, such as broken fixtures and cleanliness concerns.

Amenities

The hotel offered good amenities like a pool and bar, but guests noted inconsistent quality, such as the hot tub not being hot and limited breakfast options.
  • JL
    John Lemay
    Feb 24, 2026
    4.0
    Great view from the balcony. Walk to local shops,and restaurants.
  • BL
    Breonna Lunsford
    Feb 15, 2026
    3.0
    Came for a vacation and to visit the Old Mill district. Great location but not the best experience for the price. There was a $20 charge per day for parking (which seems standard for the area but still annoying) and breakfast was a $16 per person upcharge. Our bathroom sink faucet was broken and the shower head was dirty. The TV was large but not "smart" so watching cable was the only option. The hot tub wasn't hot and the jets didn't work. It was just an okay experience overall. You're really just paying for the location.
  • EC
    e Caperon
    Jan 24, 2026
    2.0
    Made a reservation for one price and paid more once there. Felt like we were taken advantage of. You have to pay to park, they don't include that in the quoted cost either. No complimentary anything except black coffee. Worst Hilton I've ever stayed in.
  • MS
    Marc Springer
    Jan 22, 2026
    5.0
    Consistent and comfortable with every stay.
  • SJ
    Shida J
    Jan 6, 2026
    1.0
    Room is high quality, location is nice but could be better, and service is terrible. 1. I asked for a scissor, they don't have it. Proceeded to retrieve a steak knife for me to use. 2. I asked for the knife to be delivered to my room, they can't, so I had to go downstairs to get it. 3. No way to get drinkable water without paying. There's a water machine in the first floor lobby. That's the only way to get free drinkable water. 4. For being on the more expensive side, it's a shock that breakfast wasn't included. You have to pay. 5. For being on the more expensive side, they still charge for parking. 6. No one-time use toothbrush. I had to buy one in the store in town. Again, for being on the more expensive side, this is kinda shocking. 30 years of renting hotel rooms across the world, this is a very first time. Overall, i really do think you can get a better service with much cheaper price in the same town.

Frequently Asked Questions About Hilton Garden Inn Bend

What are the check-in and check-out times at Hilton Garden Inn Bend?

Check-in time is at 16:00 and check-out time is at 11:00.

Is parking available at Hilton Garden Inn Bend?

Yes, free self-parking is available for guests.

Brand Certified Facts from Hilton Garden Inn Bend

This information is certified by Hilton Garden Inn Bend and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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