Best Western Columbia River Waterfront Hotel Astoria

Reviews

• ER

  El Dave Ruiz

  Jan 6, 2026
  3.0
  I stayed at this location a week ago for two nights. When I first walked in, I said hello to the receptionist and she responded with a loud tone. " Give me a second. I'm busy right now." I waited about five minutes and the seemed very unprofessional to me and stressed out. About what I will never know? Other than the receptionist attitude,I checked in, rooms were clean and had no other problems.
• CC

  Carla Huaylla Castillo

  Jan 5, 2026
  5.0
  The room was super clean, the breakfast selection was wide and it was warm. There were high chairs for little kids. There was a sofa bed in the room for my son to sleep in. The bathroom was also stocked with shampoo, conditioner and soap, which were not the tiny bottles. The night receptionist was super nice and she even told us that the pool was opened 24 hours. We will definitely stay here again!
• SM

  Steffen Muchmore

  Jan 2, 2026
  1.0
  The lady at the front desk was incredibly rude. I mistakenly left my ID at home and needed the booking changed to my wife's name. The hotels.com representative that was trying to help us sent an email to the front desk and told us shed stay on the phone while check in occurred. The lady at the front desk was rude to my wife when she told her she used the Hotels.com app to book and told her it was actually expedia and then told her there was no email. The representative on the phone from hotels.com asked to speak to the front desk. The lady replied that she would not speak to expedia and that it's "not her job" to speak to expedia and that they needed to send an email (which they had). My wife left the interaction in tears and we found a new hotel to stay at last minute. Horrible experience never staying at a best western again if this is how they're trained to provide customer service.
• TA

  The World of America

  Jan 1, 2026
  1.0
  Very disappointing. Arriving early and paying the exact same price everyone else paid wasn't enough. I got a room with a view of the parking lot. In a hotel that is right in front of the water. That was a little selfish considering it was New Years eve. It could have been mentioned at least. Perhaps they were saving it for their members? Scanned the building from the outside and they had plenty available. No worries Best Western, I will definitely reconsider next time I think of booking in your premises. There are plenty of other options.
• MS

  Mantas Sliesoraitis

  Dec 30, 2025
  5.0
  Had a great experience here. Lori at the front desk made sure that my fiancé and I felt welcomed and she was very helpful with checking in. Room was spacious, clean, and very comfortable. Right across from the water, had a great view. Seals were kind of loud but with the AC fan going I slept like a baby.

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