Business Details
About
Hotel
At the SureStay Plus by Best Western Windsor in Windsor, ON, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
SureStay Plus by Best Western Windsor
2530 Ouellette Ave., Windsor, ON
N8X 1L7, Canada
Hours
Reviews
3.3
831 reviews
5 stars
241
4 stars
172
3 stars
185
2 stars
90
1 star
143
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests noted that the rooms were clean and well-maintained, although some reported issues with cleanliness in certain areas.
Customer Service
Customer service experiences varied; while some staff were praised for being friendly and helpful, others were criticized for being rude or unresponsive.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it decent while others were disappointed by the limited selection and quality.
Room Conditions
Several reviews highlighted issues with room conditions, including small sizes, outdated furnishings, and maintenance problems.
Location
The hotel is well-located near amenities and attractions, which was appreciated by many guests.
- MKMelissa KingNov 16, 20254.0Stayed at this hotel for a hockey tournament for two nights and it was perfect. Clean and updated rooms, friendly staff all around and great location in terms of highway access and tons of stores/ restaurants near by. The beds and pillows were super comfy and there was lots of parking.
- JOJ OuzelNov 15, 20255.0Great views! Very quiet on the upper floors.
- OFOsi FafaOct 6, 20254.0It was well placed for our purpose of visit. Breakfast could have been better though, they had yoghurt, cereal, few apples and bananas, bread, scrambled eggs, tea, pork sausages and very dry and pale looking fries.
- FRFaisal RahmanOct 2, 20253.0⭐️⭐️⭐️💫 (3.5 stars) As a frequent traveler, I found SureStay Windsor to be a pleasant stop. The property was clean, the breakfast was good, and everything met expectations with no complaints about the stay itself. My only reason for rating 3.5 stars is that it’s not part of a larger, well-known brand, which for many travelers adds a sense of consistency and recognition across locations. That said, for Windsor, it’s a comfortable and reliable option worth considering.
- TGTony GabrielOct 2, 20255.0I had a wonderful stay at this hotel in Westbury. The place was very clean, well-kept, and comfortable. What really stood out was the customer service — the staff were extremely gentle, polite, and always willing to help with a smile. They made me feel very welcome and taken care of throughout my stay. I highly recommend this hotel to anyone looking for a pleasant and stress-free experience. I will definitely be coming back
Frequently Asked Questions About SureStay Plus by Best Western Windsor
What time is check-in and check-out at SureStay Plus by Best Western Windsor?
Check-in is available from 15:00, and check-out is by 11:00.
Is breakfast included with a stay at SureStay Plus by Best Western Windsor?
Yes, breakfast is available for free to guests.
Does SureStay Plus by Best Western Windsor have fitness facilities?
Yes, the hotel offers a fitness center equipped with an elliptical machine, treadmill, and weight machine.
Is parking available at SureStay Plus by Best Western Windsor?
Yes, free self-parking is available for guests at the hotel.
Are pets allowed at SureStay Plus by Best Western Windsor?
No, pets are not allowed at this property.
Are there meeting facilities at SureStay Plus by Best Western Windsor?
Yes, the hotel has 2 meeting rooms available for use.
Is the property smoke-free?
Yes, SureStay Plus by Best Western Windsor is a smoke-free property.
What nearby accommodations are close to SureStay Plus by Best Western Windsor?
Nearby accommodations include Howard Johnson Plaza and Howard Johnson Plaza Hotel. These options provide alternatives for visitors looking to compare amenities or locations.
Are there convenient dining options near SureStay Plus by Best Western Windsor?
Yes, Tim Hortons is nearby, offering coffee, donuts, and casual dining, which guests can easily visit before or after their stay.
How can local real estate services near SureStay Plus by Best Western Windsor assist visitors?
There are multiple real estate agents and services nearby, such as Kalouti Real Estate and George Gewarges Platinum Realty, which can help guests interested in property inquiries or relocations during their visit.