Brand Certified
Holiday Inn & Suites Windsor (Ambassador Bridge) by IHG
3.9(1325 reviews)
Certified by Holiday Inn & Suites Windsor (Ambassador Bridge) by IHG • Mar 01, 2026
Business Details
1855 Huron Church Road, Windsor, ON
N9C2L6, Canada
Certified by Holiday Inn & Suites Windsor (Ambassador Bridge) by IHG • Mar 01, 2026
(519) 966-1200
Certified by Holiday Inn & Suites Windsor (Ambassador Bridge) by IHG • Mar 01, 2026
https://www.ihg.com/holidayinn/hotels/us/en/windsor/yqgca/hoteldetail
Certified by Holiday Inn & Suites Windsor (Ambassador Bridge) by IHG • Mar 01, 2026
About
Certified by Holiday Inn & Suites Windsor (Ambassador Bridge) by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Welcome to Holiday Inn & Suites Windsor Ambassador Bridge.
Conveniently located on Huron Church Road between Highway 401 and the Ambassador Bridge—Canada’s busiest international border crossing—our hotel offers the perfect blend of comfort, convenience, and connectivity. Whether you're visiting for business or leisure, you'll enjoy easy access to downtown Windsor, Detroit, and nearby institutions like the University of Windsor, St. Clair College, and Windsor Regional Hospital. Our oversized, contemporary guestrooms are designed with your comfort in mind and include a variety of thoughtful amenities. Stay connected with complimentary high-speed wireless Internet and free phone calls within Canada. With over 17,000 square feet of flexible event space, our hotel is ideal for hosting everything from conventions and conferences to wedding showers and holiday parties. Additional amenities include Indoor pool & Fitness Center, family-friendly accommodations, on-site dining at Grill 55, our casual restaurant and complimentary parking. Proximity to scenic parks and trails like Ojibway Nature Centre, Malden Park, the Herb Gray Parkway Trail, and Ambassador Golf Course—perfect for walking, hiking, or cycling adventures. Whether you're traveling for work or a relaxing getaway, our dedicated team looks forward to welcoming you to the Holiday Inn & Suites Windsor Ambassador Bridge!
Location
Certified by Holiday Inn & Suites Windsor (Ambassador Bridge) by IHG • Mar 01, 2026
Holiday Inn & Suites Windsor (Ambassador Bridge) by IHG
1855 Huron Church Road, Windsor, ON
N9C2L6, Canada
Hours
Certified by Holiday Inn & Suites Windsor (Ambassador Bridge) by IHG • Mar 01, 2026
Reviews
3.9
1,325 reviews
5 stars
556
4 stars
422
3 stars
166
2 stars
71
1 star
110
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly and accommodating, although some reported rude behavior from specific employees.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and public areas.
Maintenance and Renovations
Guests noted that the hotel is in need of renovations, with many describing the facilities as dated and worn down.
Location and Amenities
The hotel is well-located near restaurants and shops, but guests expressed disappointment with the pool and restaurant services.
Customer Service Concerns
Several customers reported poor management response to issues, including billing problems and lack of follow-up on complaints.
- DMDave McKeraghan6 days ago5.0Have stayed at this hotel for many years on a monthly basis for work related stays and this hotel has always come through in booming and tough economic times, staff is wonderful and accommodating. My recent stay here was no different. Highly recommend this hotel.
- NRNatasha RadjenovicFeb 21, 20265.0Location is great . Besides hotel is Tim Hortons and across couple place to eat . We had company cpr training and we were welcome. Nice lobby where you can sit beside fireplace
- DKD KFeb 17, 20263.0Exterior needssome maintenance and attention. The room was okay. A bit dated and cheap. You hear EVERYTHING from out in the hallway! The staff was great though! I wouldn't call this place a dump or anything but it doesn't meet IHG standards for a Holiday Inn in my opinion
- DWDave WellsFeb 17, 20263.0The staff are quite friendly. The hotel is a nice design and layout, but it is in desperate need of renovations. It is clean, but worn down. When I checked in the told me they are renovating, but I see no signs of renovation activity. The rate reflected the issues. Overall, okay but not good. Assuming they do renovate, this could be a nice hotel
- EHET HFeb 8, 20261.0"I stayed at the Holiday Inn in Windsor, Ontario, for two nights, and I was extremely disappointed. The room hadn't been cleaned—used soap from the previous guest was still there no new soap even the next day, and there was no coffee machine wasn't working or water in the fridge. I expected much better service. I would not recommend staying here." Not worth your money when we check out we asked for coffee or water the answer was sorry the restaurant not open yet, this is really not acceptable
Frequently Asked Questions About Holiday Inn & Suites Windsor (Ambassador Bridge) by IHG
What are the check-in and check-out times at Holiday Inn & Suites Windsor (Ambassador Bridge)?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free parking available at the hotel?
Yes, free parking is available for guests at the hotel.
Are pets allowed at Holiday Inn & Suites Windsor (Ambassador Bridge)?
Yes, both cats and dogs are allowed and pets are welcome at the hotel.
Does the hotel offer a fitness center and indoor pool?
Yes, the hotel has a fitness center available free of charge and an indoor pool for guests.
Is breakfast available at the hotel?
Yes, breakfast is available at the hotel for guests.
Are the guest rooms and common areas cleaned with enhanced sanitation procedures?
Yes, both guest rooms and common areas have enhanced cleaning and use commercial grade disinfectants, with trained staff handling sanitation.
Does the hotel provide contactless check-in or checkout?
Yes, Holiday Inn & Suites Windsor (Ambassador Bridge) offers contactless check-in and checkout for guest convenience.
What are the languages spoken or supported at the hotel?
The hotel supports several languages including Arabic, Chinese, Croatian, English, French, Macedonian, Polish, Romanian, Serbian, and Spanish.
What nearby attractions can guests visit around Holiday Inn & Suites Windsor (Ambassador Bridge)?
Guests can explore nearby scenic parks and trails such as Ojibway Nature Centre, Malden Park, the Herb Gray Parkway Trail, and Ambassador Golf Course for walking, hiking, or cycling adventures.
Are there nearby dining options for guests besides the hotel's own restaurant?
Yes, guests can visit nearby dining places such as Tim Hortons, KFC, Sunset Grill, Dairy Queen Grill & Chill, and Taco Bell Canada for a variety of food options.
How can nearby businesses like TBQ's Market Place and SorGe Photography support event planning at the hotel?
TBQ's Market Place offers event technology services and SorGe Photography provides professional event photography, which can complement the hotel's venues and event space for hosting events.
Brand Certified Facts from Holiday Inn & Suites Windsor (Ambassador Bridge) by IHG
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