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DoubleTree by Hilton Windsor Hotel & Suites

4.4
(560 reviews)

Business Details

333 Riverside Drive West, Windsor, ON
N9A 7C5, Canada
(519) 977-9777
https://www.hilton.com/en/hotels/yqgwidt-doubletree-windsor-hotel-and-suites/

About

HotelDoubleTree
Experience the charm, warmth and genuine service of the DoubleTree by Hilton Windsor Hotel and Suites. Located near the US-Canada border crossings and Essex County wine region, our high-rise hotel boasts easy access to public transportation hubs and tourist attractions. Inside our hotel, you’ll find contemporary and chic design replete with local accents, enhanced by ample natural light for a welcoming ambiance. Enjoy sweeping views of the Detroit skyline and Windsor city from all our guest rooms. Visit the scenic parks along the Detroit riverfront or hit the casinos at Caesars Windsor while you're here, and reach Windsor Airport in just 25 minutes. We'll greet you at check-in with a warm DoubleTree Chocolate Chip Cookie. Feel at home in a guest room with complimentary WiFi, satellite TV, a mini-fridge, ergonomic workspace, and plenty of outlets to charge your devices. Our suites offer a separate living area, larger bathroom and second TV. Visit our River Room Restaurant for an upscale Mediterranean dining experience. Start each morning with a delicious breakfast buffet and cooked-to-order options. Grab a snack and other fresh selections at our Made Market. A wealth of amenities await you, including a state-of-the-art fitness center and indoor pool with panoramic views. Host a Windsor meeting or social event in our grand ballroom that overlooks the Detroit skyline or in any of our flexible meeting spaces.

Location

DoubleTree by Hilton Windsor Hotel & Suites
333 Riverside Drive West, Windsor, ON
N9A 7C5, Canada

Hours

Reviews

4.4
560 reviews
5 stars
405
4 stars
83
3 stars
24
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Service

The staff received numerous compliments for their friendliness, helpfulness, and professionalism, contributing to a welcoming atmosphere.

Cleanliness

Most guests praised the cleanliness of the rooms and hotel facilities, although there were a few isolated complaints about housekeeping.

Location and Views

The hotel is well-located with beautiful views of the Detroit skyline and easy access to local attractions, making it a popular choice for visitors.

Dining Experience

While many guests enjoyed the food and service at the River Room restaurant, there were some complaints about breakfast service delays.

Parking Issues

Several reviews mentioned the inconvenience and cost of parking, with some guests expressing dissatisfaction regarding safety concerns.
  • PP
    Peter
    6 days ago
    1.0
    Checked in at midnight for the night. We were leaving at 6 AM. Ignatius asks at the front desk if we want to pay for parking, we said no. There’s literally 4-5 lots in the area and one 2-3 minute walk behind the building charging $8. They wanted $21. Well, I checked today and despite saying no and parking somewhere else we’ve still been charged $21. Awful service.
  • AS
    Alicia Sloan
    Feb 1, 2026
    5.0
    After 18 hours of travel with kids, we arrived late as a walk-in after leaving another hotel that didn’t provide what we had requested. The staff here could not have been more welcoming or accommodating. They made arrangements to upgrade us the next day to the room size we needed, were incredibly flexible with service (including letting the kids order snacks as needed), and truly went out of their way to help us feel comfortable. Dinner at the River Room restaurant was excellent — the Old Fashioned cocktail was top-notch. Rooms were perfectly clean, the shower was very large, and the view of Detroit and the icebreaker ships was stunning. They even allowed us to end our reservation early with no penalty once our house became available. We’re locals and will absolutely be back for staycations, and we’ll be recommending this hotel to visiting friends and family. Highly recommend.
  • DD
    drcqmxiiaღ
    Jan 30, 2026
    5.0
    I can't wait to come back.
  • AS
    Anna Suki
    Jan 25, 2026
    5.0
    Stayed two nights here and had the best time. Hotel room was huge and we had a nice view of the lake and Detroit. Our room was so clean, I would come back here every time I’m in town! Highly recommend. Front desk staff was also fast, efficient and friendly.
  • LC
    Lakyn Michaela Chalcraft
    Jan 8, 2026
    5.0
    Stayed there last march for our honeymoon/anniversy/ my birthday rebooked for this year but for May and added extra night. We loved everything we got last year and the staff hoping same thing this year. We dont treat ourselfs often and we like this place

Frequently Asked Questions About DoubleTree by Hilton Windsor Hotel & Suites

What are the check-in and check-out times at DoubleTree by Hilton Windsor Hotel & Suites?

Check-in is at 16:00 and check-out is at 11:00.

Is parking available for guests at DoubleTree by Hilton Windsor Hotel & Suites?

Yes, self-parking is available for guests.

Brand Certified Facts from DoubleTree by Hilton Windsor Hotel & Suites

This information is certified by DoubleTree by Hilton Windsor Hotel & Suites and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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