Business Details
About
HotelDoubleTree
Experience the charm, warmth and genuine service of the DoubleTree by Hilton Windsor Hotel and Suites. Located near the US-Canada border crossings and Essex County wine region, our high-rise hotel boasts easy access to public transportation hubs and tourist attractions. Inside our hotel, you’ll find contemporary and chic design replete with local accents, enhanced by ample natural light for a welcoming ambiance. Enjoy sweeping views of the Detroit skyline and Windsor city from all our guest rooms. Visit the scenic parks along the Detroit riverfront or hit the casinos at Caesars Windsor while you're here, and reach Windsor Airport in just 25 minutes.
We'll greet you at check-in with a warm DoubleTree Chocolate Chip Cookie. Feel at home in a guest room with complimentary WiFi, satellite TV, a mini-fridge, ergonomic workspace, and plenty of outlets to charge your devices. Our suites offer a separate living area, larger bathroom and second TV.
Visit our River Room Restaurant for an upscale Mediterranean dining experience. Start each morning with a delicious breakfast buffet and cooked-to-order options. Grab a snack and other fresh selections at our Made Market.
A wealth of amenities await you, including a state-of-the-art fitness center and indoor pool with panoramic views. Host a Windsor meeting or social event in our grand ballroom that overlooks the Detroit skyline or in any of our flexible meeting spaces.
Location
DoubleTree by Hilton Windsor Hotel & Suites
333 Riverside Drive West, Windsor, ON
N9A 7C5, Canada
Hours
Reviews
4.4
553 reviews
5 stars
399
4 stars
83
3 stars
24
2 stars
13
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from front desk personnel.
Cleanliness
Most reviews noted that the rooms were clean and well-maintained, although there were some isolated complaints about housekeeping.
Location and Views
Guests appreciated the hotel's prime location with beautiful views of the Detroit skyline and proximity to local attractions.
Parking Issues
Several reviews mentioned the inconvenience and cost of parking, with some expressing dissatisfaction over safety concerns.
Dining Experience
While some enjoyed the on-site restaurant and breakfast, others reported delays and issues with food service.
- LCLakyn Michaela Chalcraft4 days ago5.0Stayed there last march for our honeymoon/anniversy/ my birthday rebooked for this year but for May and added extra night. We loved everything we got last year and the staff hoping same thing this year. We dont treat ourselfs often and we like this place
- SASulaiman Azeemuddin5 days ago5.0Special shoutout to night shift Manager Alfred Ignatius. Very helpful and friendly person.
- BGBrodee GarrettDec 31, 20252.0Horrible phone service. I was told multiple prices for the same room & when I talked to a different person about it being a different more expensive price they hung up.
- LKLittle Silver KittenDec 18, 20255.0Choose their Lake-View rooms, the view of Windsor Riverfront, Detroit River, GM Ren Center is spectacular. Not many In-Hotel restaurants, but many choices around with 5-10 minutes walk.
- MKMarie KoDec 1, 20254.0Great Stay at the DoubleTree Windsor — Just One Area to Improve I recently stayed at the DoubleTree in Windsor for a bachelorette weekend, and overall, I had a really positive experience. I arrived a couple of hours before the official check-in time and truly appreciated that my room was already ready. After a long drive, being able to check in early and rest before the festivities made a huge difference. The room itself was very clean, modern, and updated — exactly what you hope for in a hotel stay. The bed was comfortable, everything felt well maintained, and the atmosphere was quiet and relaxing. Throughout my stay, the staff were consistently friendly, welcoming, and helpful. The location is excellent — very central within Windsor and literally steps from the U.S. border. It only took us about 20 minutes to get to Little Caesars Arena, including border crossing time, which was incredibly convenient. I’m giving four stars instead of five because of the breakfast experience. Our food took over an hour to arrive, and when it finally did, some of it was cold. It was clear the restaurant staff were overwhelmed and doing their best, but management should ensure there is adequate staffing during busy periods to avoid these delays. Aside from the breakfast issue, the stay was wonderful. I would absolutely stay here again and hope to see improvements in the restaurant service, as everything else about the hotel was excellent.
Frequently Asked Questions About DoubleTree by Hilton Windsor Hotel & Suites
What are the check-in and check-out times at DoubleTree by Hilton Windsor Hotel & Suites?
Check-in is at 16:00 and check-out is at 11:00.
Is parking available for guests at DoubleTree by Hilton Windsor Hotel & Suites?
Yes, self-parking is available for guests.
Are pets allowed at DoubleTree by Hilton Windsor Hotel & Suites?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free WiFi access?
Yes, complimentary WiFi is available in public areas and a public internet terminal is provided.
What dining options are available at the hotel?
The hotel has three restaurants including the River Room Restaurant, offering upscale Mediterranean dining and a breakfast buffet with cooked-to-order options.
Are the hotel facilities accessible to guests with disabilities?
Yes, the hotel provides accessible parking, elevators, and an accessible pool to ensure mobility access.
What leisure amenities does DoubleTree by Hilton Windsor Hotel & Suites offer?
The hotel features an indoor pool with panoramic views, a free fitness center, and kid-friendly activities.
Is housekeeping available during my stay?
Yes, housekeeping services are available at the hotel.
How can guests get to cultural attractions near the hotel?
Guests can visit nearby attractions such as the Museo de la Comunidad de Windsor, Art Gallery Of Windsor, and Francois Baby House, all within a short distance from the hotel.
What public transportation options are near DoubleTree by Hilton Windsor Hotel & Suites?
Windsor International Transit Terminal, Downtown Bus Station, and Windsor Transit Terminal are nearby, making it easy for guests to access public transit.