Business Details
About
Hotel
Experience the charm, warmth and genuine service of the DoubleTree by Hilton Windsor Hotel and Suites. Located near the US-Canada border crossings and Essex County wine region, our high-rise hotel boasts easy access to public transportation hubs and tourist attractions. Inside our hotel, you’ll find contemporary and chic design replete with local accents, enhanced by ample natural light for a welcoming ambiance. Enjoy sweeping views of the Detroit skyline and Windsor city from all our guest rooms. Visit the scenic parks along the Detroit riverfront or hit the casinos at Caesars Windsor while you're here, and reach Windsor Airport in just 25 minutes.
We'll greet you at check-in with a warm DoubleTree Chocolate Chip Cookie. Feel at home in a guest room with complimentary WiFi, satellite TV, a mini-fridge, ergonomic workspace, and plenty of outlets to charge your devices. Our suites offer a separate living area, larger bathroom and second TV.
Visit our River Room Restaurant for an upscale Mediterranean dining experience. Start each morning with a delicious breakfast buffet and cooked-to-order options. Grab a snack and other fresh selections at our Made Market.
A wealth of amenities await you, including a state-of-the-art fitness center and indoor pool with panoramic views. Host a Windsor meeting or social event in our grand ballroom that overlooks the Detroit skyline or in any of our flexible meeting spaces.
Location
DoubleTree by Hilton Windsor Hotel & Suites
333 Riverside Drive West, Windsor, ON
N9A 7C5, Canada
Hours
Reviews
4.4
542 reviews
5 stars
392
4 stars
81
3 stars
23
2 stars
12
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and accommodating staff, highlighting exceptional service from individuals like Leen, Christina, and Tarang.
Room Cleanliness
Most reviews noted that rooms were clean and well-maintained, although a few customers reported issues with cleanliness during their stays.
Location and Views
The hotel’s location near the waterfront with views of the Detroit skyline received consistent positive feedback from guests.
Dining Experience
The on-site restaurant, River Room, was frequently mentioned for its good food and attentive service, with several guests recommending dining there.
Parking Issues
Several reviews mentioned the high cost of parking and some concerns about safety in the parking garage.
- DJDamon JordanNov 16, 20255.0Perfect for Anniversary weekend getaway!
- DDDorraine DaCosta-WilsonNov 12, 20255.0Amazing
- JCJean CrescenziNov 2, 20255.0I had a fantastic stay at the DoubleTree Hilton in Windsor. Check-in was seamless—Renee went above and beyond to get my room ready, even though I had already checked in online. She upgraded me to a Riverview room that wasn’t even available during online check-in. Her kindness and professionalism made me feel truly welcomed from the moment I arrived. The staff throughout the hotel are friendly, attentive, and always willing to help. The rooms are spotless, comfortable, and well-maintained. The view of the river is absolutely stunning—worth the upgrade for sure! The hotel itself has a warm and modern atmosphere, great amenities, and a peaceful location close to the waterfront. Whether you're here for business or vacation, this place is perfect for relaxing while still being close to local attractions and restaurants. You have to stay at the DoubleTree Hilton in Windsor—highly recommend and will definitely be returning!
- MRMarv ReitmannOct 9, 20254.0A really good alternative to Hotels directly locates in Detroit since prices were for the my time being there were half of Detroits hotels. Recommended riverside room to have the great view to Detroits skyline, especially at night. Compared to other Hilton hotels I felt that the breakfast is a little bit more simple but still really good.
- ASAudra ShermanOct 7, 20255.0From the warm and professional welcome at the front desk to the seamless coordination by the sales and banquet staff, every detail was managed with care and precision. I would like to extend sincere thanks to Catering Sales Manager Joni Anderson, Regional Sales Manager Kim McDonald, and Regional Director of Sales Brian Yeomans. Their professionalism, responsiveness, and commitment to excellence ensured a smooth and successful event at the DoubleTree by Hilton hotel in Windsor. I would like to add that the hotel rooms were some of the nicest my staff and I have ever stayed in, making our work trip to Windsor even more enjoyable. We are truly grateful to the entire DoubleTree team in Windsor for their outstanding support and hospitality.
Frequently Asked Questions About DoubleTree by Hilton Windsor Hotel & Suites
What are the check-in and check-out times at DoubleTree by Hilton Windsor Hotel & Suites?
Check-in is at 16:00 and check-out is at 11:00.
Is parking available for guests at DoubleTree by Hilton Windsor Hotel & Suites?
Yes, self-parking is available for guests.
Are pets allowed at DoubleTree by Hilton Windsor Hotel & Suites?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free WiFi access?
Yes, complimentary WiFi is available in public areas and a public internet terminal is provided.
What dining options are available at the hotel?
The hotel has three restaurants including the River Room Restaurant, offering upscale Mediterranean dining and a breakfast buffet with cooked-to-order options.
Are the hotel facilities accessible to guests with disabilities?
Yes, the hotel provides accessible parking, elevators, and an accessible pool to ensure mobility access.
What leisure amenities does DoubleTree by Hilton Windsor Hotel & Suites offer?
The hotel features an indoor pool with panoramic views, a free fitness center, and kid-friendly activities.
Is housekeeping available during my stay?
Yes, housekeeping services are available at the hotel.
How can guests get to cultural attractions near the hotel?
Guests can visit nearby attractions such as the Museo de la Comunidad de Windsor, Art Gallery Of Windsor, and Francois Baby House, all within a short distance from the hotel.
What public transportation options are near DoubleTree by Hilton Windsor Hotel & Suites?
Windsor International Transit Terminal, Downtown Bus Station, and Windsor Transit Terminal are nearby, making it easy for guests to access public transit.