Welcome to our Welland hotel in the heart of wine country, just 25 minutes from the world-famous Niagara Falls. Bring your walking shoes or a bicycle and walk the Welland Canal Trail on Merritt Island Park, which you can access just 8 minutes away.
From Queen Victoria Park and Clifton Hill to the Ravine Vineyard Estate Winery and the charming Niagara-on-the-Lake, our hotel puts you near all our area’s best attractions.
When you’re not out exploring everything the Niagara region has to offer, enjoy thoughtfully curated amenities at our modern hotel. We serve up a complimentary buffet breakfast every morning, complete with all your familiar favorites—and plenty of coffee and tea. Work out any time in our 24-hour fitness centre or take a refreshing dip in our pool. Your room is waiting to welcome you in for ultimate rest and relaxation, with plenty of space for lounging, sleeping, refreshing, and relaxing.
The hotel is consistently praised for its cleanliness, with many guests noting spotless rooms and well-maintained facilities.
Staff Service
Guests frequently commend the friendly and helpful staff, highlighting their attentiveness and professionalism throughout their stay.
Breakfast Quality
The complimentary breakfast receives positive feedback for its variety and quality, with many guests enjoying the options available.
Location
While the hotel is noted to be somewhat isolated, it is appreciated for its proximity to shopping areas and easy access to nearby attractions.
Pool Temperature
Several reviews mention that the pool temperature is too cold, which detracted from the overall experience for some guests.
JF
JP Fontaine
Oct 14, 2025
5.0
Clean and quiet, and friendly staff to greet everyone whether you are coming or going.
BM
Bethan Morgan
Oct 5, 2025
5.0
Amazing amazing amazing! I was getting married in the area in August 2025 and we used the Holiday Inn Welland for our group. I had excellent communication with the staff leading up to my wedding. They were very fast to respond and always so kind and helpful whenever I had a question. My guests all mentioned how clean and modern their accommodations were and everyone was very happy with all the amenities! I would highly recommend this location in the future for personal stays and for larger groups! I wish I could give them more than 5 stars!
PM
Paula Morgan
Sep 19, 2025
5.0
Absolutely fantastic !! We booked 30+ rooms at this hotel for the guests at our daughters wedding in August. From the very first interaction with the reservation team to the actual wedding everything was flawless. Every member of staff were amazing, reservation team were responsive and patient with all the questions and arrangements with different guests reservations. The front desk staff were outstanding and extremely friendly and helpful. The breakfast staff were also wonderful and very helpful, especially with my 85 year old parents. Everyone in the hotel was so kind to them. Hotel itself is spotlessly clean and beautifully decorated and comfortable. I cannot say enough about how great it is. Thank you so much for making our guests feel so welcome !!!!
JS
jennifer shin
Sep 13, 2025
5.0
Great experience! Staff was super helpful and friendly at every interaction. The whole hotel was clean including; pool,gym, breakfast area, lobby and our room. The outside area had plenty of seating with a garden and flowers. Overall fabulous experience.
AC
Amasis Construction
Sep 7, 2025
5.0
Nice clean hotel, has a nice pool and a small workout gym. This is definitely a nice hotel to check out.
Frequently Asked Questions About Holiday Inn Express & Suites Welland by IHG
What are the check-in and check-out times?
Check-in time is typically 3:00 PM, and check-out is at 11:00 AM. Guests can inquire about early check-in or late check-out based on availability.
Is parking available at the hotel?
Yes, complimentary parking is available for all guests. Please check with the front desk for any special parking requests.
Does the hotel offer breakfast or on-site dining?
Yes, the hotel provides a complimentary Express Start™ Breakfast bar featuring hot and cold options. Breakfast hours may vary, so please ask the front desk for current times.
Is there a pool at the hotel?
Yes, our hotel has a heated indoor pool open year-round for our guests to enjoy.
Does the hotel have a fitness centre?
Yes, our hotel has a 24-hour fitness centre with cardio machines, free weights, yoga balls, fresh towels, and plenty of space to work out just the way you like.
What are the standard check-in and check-out times at Holiday Inn Express & Suites Welland?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Is parking available for guests at this hotel?
Yes, free self-parking is available on-site for all guests.
Does the hotel offer complimentary breakfast?
Yes, a complimentary buffet breakfast is available daily with various hot and cold options.
Are pets allowed at Holiday Inn Express & Suites Welland?
No, pets including cats and dogs are not allowed at this property.
What recreational amenities does the hotel provide?
The hotel features a heated indoor pool, a hot tub, a 24-hour fitness center with free weights, elliptical machines, and treadmills.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and an elevator to accommodate guests.
What COVID-19 safety and sanitation measures are in place?
The hotel uses commercial grade disinfectants, has enhanced cleaning in guest rooms and common areas, offers contactless check-in/out, disinfects or discards plastic key cards, and employees are trained in cleaning and handwashing procedures.
Are there any nearby shopping or dining options close to the hotel?
Yes, guests can visit the nearby Walmart Welland Supercentre for shopping, enjoy meals at McDonald's or Taco Bell, and explore the LCBO for beer, wine, and spirits.
How can guests get financial services or currency exchange nearby?
Guests can use Western Union, which offers money transfer and currency exchange services, located near the hotel.
Where can guests find key or locksmith services near Holiday Inn Express & Suites Welland?
Minute Key provides key and locksmith services close to the hotel, convenient for any key-related needs during your stay.