Revery Toronto Downtown, Curio Collection by Hilton

Reviews

• FB

  Faraz Baig

  5 days ago
  5.0
  This was my second choice as Hilton in Queens was fully booked. I am glad I made the choice. Check in was quick and efficient. Rooms were spacious and modernly furnished with comfy beds, a huge TV. Washroom, while slightly smaller had all the required amenities. What impressed me most was the level of cleanliness and quality of service that was maintained during my entire stay at the hotel. One could see the care and dedication that was put in by the staff. A short personalized note from Anju added the personal touch one wants when away from home. This hotel is great value for money. Is right in centre of downtown Toronto, close to everything. Unlike others, I had no issues with sound from other rooms. I hope to stay here more often in the future.
• RJ

  Rahil Jani

  Nov 17, 2025
  2.0
  We booked this hotel after looking at their good reviews and service. On arrival we were given the room on Floor 3 - lowest floor above their restaurant. The entire floor smelled like Fried food. The room was ok but 2 of us sneezed immediately after entering the room. After inspecting a little, we found there was a thick layer of dust above the cabinets and we opened the filter space and seemed like the air filter wasn’t changed for the longest time. We went to the reception to see if we can swap this room with a cleaner room and we were told that the hotel was fully booked and there were no other rooms available. After checking on Expedia, I found out that there were 2-3 rooms available for every category for the same night. After showing that to the reception lady, she went in the room and suddenly there was a room available for us on a higher floor with the same category of room previously booked. The filter in that room was similar too. Did not expect this from a newly renovated and really fancy looking hotel by Hilton. Not impressed.
• AA

  Armando

  Nov 16, 2025
  1.0
  The service at this establishment was extremely disappointing. The receptionist demonstrated a clear lack of interest in assisting guests. When I requested a crib for my son, I was told it could not be provided because the room I booked already had two beds. I explained that at the time of my reservation, I specifically asked if a crib could be arranged and was assured that it would not be an issue. Despite this, the receptionist refused to accommodate the request. I then asked where my son was expected to sleep—on the floor or elsewhere—and the receptionist offered no solution other than repeating that a crib could not be provided. This level of service is unacceptable and reflects very poorly on the management and staff.
• SS

  StephReviews

  Nov 10, 2025
  3.0
  Concierge made me miss my concert. One person would say something and another person at the desk would say something else which made my check in delayed by an entire hour. They aren't the most welcoming to visitors or non white people. The rooms were mediocre in cleanliness. On the third day of staying here, housekeeping came and cleaned and I found a bug on my pillow. It's the little things. Nothing was really extraordinary for me to give it 5 stars. When visiting, I'll definitely be staying somewhere else.
• GM

  Gráinne Murphy

  Nov 1, 2025
  3.0
  It's an OK from me, unfortunately - could have been so much better with improved service and attention to detail because the bones are good. - Location is very good. Peter Street can be a bit busy in places - you're in the Entertainment District after all - but that also means you're a quick walk from many of the attractions in the downtown core (and the streetcar) - Check-in was slow because they only had one woman on reception when I arrived and she was spending a looong time explaining the map of Toronto to some guests. I suppose it's irrelevant because my room wasn't ready anyway, but she did store my bags and say they'd make it a priority and she would let me know when to come back...which she did. - I'm Hilton Gold which they acknowledged via email and on arrival. It's supposed to get you an upgrade, breakfast or food credit etc. They often try to wriggle out of the room upgrade because of space, but I think this was a particularly poor effort at giving me a nice room. I'd booked a Corner King and ended up on the 3rd floor (lowest) available, overlooking a parking lot and facing a wall, with some loud machine outside. It's the first time I've gone back down to ask for another room, and thankfully a different receptionist moved me to the 9th floor which was quieter. - Rooms are nicely decorated and the corner kings at least are quite spacious. Bathrooms are small, but have handy drawers and the hairdryer and clothes steamer are good. The water pressure in the shower is poor and you get no amenities like shower caps etc, but shampoo/conditioner/body wash/body lotion are provided. Cleaning was good. - Bed was comfortable, TV was huge but laggy, nice big full-length mirror with lights and a sofa with table as well as a desk. Plenty of power outlets, and my room had a Nespresso Premium which can do hot water, tea and coffee and a mini fridge. * Housekeeping was hit and miss. The first morning they removed the room robe and didn't replace it, didn't replenish wash cloths and took away a cup and glass which they left of the floor outside my door...but also didn't replenish. Day 2 they still hadn't cleaned my room by 4pm even though I'd told reception about the robe and they got someone to replace that. I informed reception and the guy looked like I was being entirely unreasonable expecting my room to be cleaned. Yikes. They eventually did it. Have to say reception and the ?managers wandering around were often quite unwelcoming (with a few exceptions). * I did get my room credit ($18/day) which can be used at the Muse Cafe in the lobby, or the Deauville Club on the 2nd floor. I used Muse the first 2 mornings for a quick bite (takeaway the 2nd time) and staff were pleasant both times. Standout was Marvin who was very efficient and competent, managing to train someone in as well as be pleasant to me. The last day I went for a more leisurely breakfast in the Deauville Club. I was welcomed by the lovely Chloe and my credit just about covered some oatmeal which was huge and tasty. Julia looked after my bill as I was leaving and what an antidote she was to a somewhat disappointing stay! An absolute gem - so warm and authentic, and made me almost forgive all the other irritations. * Miscellaneous: - little gym and cycling studio which are pretty good. Elliptical, Pelotons, treadmills etc, cable machine, dumbbells, TRX and some bands and bits and bobs. Massage chair in each of the rooms, which has a QR code for you to pay - I found that quite tacky. The gym felt a bit warm and stuffy to me if actually trying to work out, but fine for gentle movement. - Refillable water bottle in the room with water and ice machines on each floor Tl;dr: Nicely appointed rooms with comfortable beds in a good location, but sloppy service means I doubt I'll return, and it's kind of inspired me to stick with other hotel brands I use more. More Marvins and Julias, and I might reconsider.

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