Embassy Suites by Hilton Toronto Airport

4.3
1981 reviews

About

Hotel
Embassy Suites by Hilton Toronto Airport Welcome to Embassy Suites by Hilton Toronto Airport, a haven of comfort and convenience located less than three kilometers from Pearson International Airport and the Toronto Congress Center. Ideal for both business and leisure travelers, our hotel offers easy access to top destinations such as the International Center and Woodbine Racetrack, both just a 10-minute drive away. For those looking to explore further, the vibrant heart of Downtown Toronto is only 20 minutes from our doorstep. Indulge in a culinary experience at our on-site restaurant, Westside Social Eatery, where you can enjoy delicious, freshly prepared meals in a stylish and relaxed atmosphere. Each morning, start your day right with our complimentary, made-to-order hot buffet breakfast, offering a variety of options to suit all tastes. In the evening, unwind and mingle at our complimentary cocktail reception, the perfect way to relax after a busy day of travel or meetings. Our spacious suites are designed with your comfort in mind, featuring separate living areas, modern amenities, and luxurious bedding to ensure a restful night’s sleep. Stay connected with free Wi-Fi throughout the hotel and maintain your fitness routine in our state-of-the-art fitness center. Whether you're here for a quick stopover, a business trip, or an extended stay, Embassy Suites by Hilton Toronto Airport promises an exceptional experience with warm hospitality. *Service of alcohol subject to state and local laws. Must be of legal drinking age.

Location

Embassy Suites by Hilton Toronto Airport
262 Carlingview Drive, Toronto, ON
M9W 5G1, Canada

Hours

Reviews

4.3
1,981 reviews
5 stars
1,244
4 stars
390
3 stars
137
2 stars
78
1 star
132

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests praised the cleanliness of the rooms and hotel facilities, although some reported issues with housekeeping.

Staff Service

The staff received mixed reviews; while many were described as friendly and helpful, others reported rude or unresponsive service.

Breakfast Quality

The breakfast was generally well-received, with a good variety, but some guests found it lacking in certain options.

Noise Levels

Several reviews mentioned noise issues, particularly from the airport and nearby traffic, affecting the quality of sleep.

Parking Concerns

Guests expressed dissatisfaction with the high parking fees and security issues related to vehicle safety.
  • TT
    T T
    Nov 11, 2025
    3.0
    Check-in was quick and easy, and the staff were all friendly and welcoming. Parking was simple, and the free breakfast was definitely a nice bonus! However, the heater was extremely loud, which made it hard to get any sleep. The room was quite cold without it, so we had no choice but to keep it on throughout the night. Overall, it’s a decent stay for the price great service and convenience, but the noise from the heating system was the only major downside.
  • MS
    Mark Squires
    Nov 10, 2025
    5.0
    Just recently stayed at the Embassy Suites. Really enjoyed our stay. The rooms were fantastic and very comfortable. The breakfast in the morning is amazing and lots to offer. Yes, they are asking for a tip at the end z but they're very attentive. The hotel gym was pretty solid. Easy access to use the airport shuttle to get back/forth to the airport to access the UP train. Would stay there again
  • SH
    Sheila Haney
    Nov 6, 2025
    2.0
    When I found a ( what looked to be a bed by by Google pics) The night duty Manger come right out and said to “What do you want us to do” I was furious this bug had bit my I had to pull it off he then said you sure you didn’t have before you got here ? Damn sure since I came from home! Well we can mover you to a different room…. We has an extremely early time to be at the airport so I said fine then could sleep because my mind kept going back to the big!!!! I have not been offered any kind of compensation . Just a room on the top floor for a under 6 hours stay
  • DD
    Dude6754
    Nov 3, 2025
    3.0
    This hotel put a $100 charge as deposit on my card, they told me it would be refunded in the morning -- its a week and still no refund. I prepaid for this room, I asked to be locked out of room charges, and they still did it, saying it was in case I "destroyed the room". INSULTING. I was told if I did not cough up the credit card we would not get our room. I Have stayed in hotels from $30 a night to $1000 a night and have never been told, do as your told or you and your wife can freeze in the dark, its "policy". Oh and I love the lounge, almost $10 for a bottle of beer that cost them $2 and the machine wants a tip your choice 25% 30% or 35%. Wow.
  • LM
    Lorenzo M
    Oct 27, 2025
    1.0
    Would not trust their airport shuttle at all. I booked this hotel specifically because I was arriving after midnight and wanted an airport shuttle. I arrived 5 min before the scheduled time, and waited until 10 min after the scheduled time. No shuttle. Had to take an Uber and was told by the hotel that the shuttle is “approximate”, I think “unreliable” is the correct term. I asked if they could reimburse my Uber and was told no, and that I “should have waited for the next shuttle”, but it was 1am and I had no idea if or when this shuttle would actually come. I understand there are mistakes, but management seemed to shirk any responsibility here and that is what impacted my opinion the most.

Frequently Asked Questions About Embassy Suites by Hilton Toronto Airport

What accessibility features does Embassy Suites by Hilton Toronto Airport offer?

The hotel offers accessible parking and elevators and is mobility accessible.

Is there a shuttle service available from the airport to the hotel?

Yes, there is a free airport shuttle service available for guests.