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DoubleTree by Hilton Toronto Airport

3.9
(2188 reviews)

Business Details

925 Dixon Road, Toronto, ON
M9W 1J8, Canada
(416) 674-2222
https://www.hilton.com/en/hotels/ytoapdt-doubletree-toronto-airport/

About

HotelDoubleTree
Welcome to DoubleTree by Hilton Toronto Airport, a stylish hotel with contemporary comforts. Walk to major corporations, services and attractions in the Dixon Road area, and enjoy a convenient 24-hour shuttle service to/from Pearson Airport. Business travelers are minutes from the Congress Centre and International Centre, and families will love the proximity to Canadas Wonderland. From the airport, its just a 20-minute train ride downtown on the Union-Pearson Express. Kick off your stay with a warm DoubleTree chocolate chip cookie at check-in. Our modern guest rooms feature complimentary Wi-Fi, a 50-inch TV, mini-fridge, ergonomic workspace and coffee maker, and some rooms offer premium views of the airport in action. If you are here for a few days, choose a suite for a separate living area and kitchenette. Treat your taste buds to our on-site restaurant, Turtle Jacks Grill & Bar, or grab snacks and drinks anytime in the 24-hour Made Market. Our Starbucks shop will get mornings going, and we also have daily room service. Several restaurants are walkable from our Toronto Airport hotel. Take a dip in the heated indoor pool and whirlpool, and burn calories in our state-of-the-art, 24-hour fitness centre. We also offer a business centre for your convenience. Plan meetings for up to 180 people in 7,000 sq. ft. of attractive event space.

Location

DoubleTree by Hilton Toronto Airport
925 Dixon Road, Toronto, ON
M9W 1J8, Canada

Hours

Reviews

3.9
2,188 reviews
5 stars
1,013
4 stars
614
3 stars
202
2 stars
101
1 star
258

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests appreciated the cleanliness of the hotel and rooms, although some reported issues with dirty gym equipment and unclean bathrooms.

Customer Service

Customer service received mixed reviews; while some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.

Location

The hotel is conveniently located near the airport, making it a favorable choice for travelers.

Amenities

Guests enjoyed the warm cookies at check-in and the on-site Starbucks, but many were disappointed by the lack of complimentary breakfast and high parking fees.

Safety Concerns

Several reviews highlighted serious safety issues, including vehicle theft from the parking lot and inadequate responses from staff regarding these incidents.
  • MY
    Maria Young
    Feb 15, 2026
    5.0
    Super clean & there were warm chocolate chip cookies when we checked in
  • AY
    Ahmet Yılmaz
    Feb 13, 2026
    1.0
    The parking side is so stupid l stuck there for an hour
  • CM
    Crystal Mendoza
    Feb 11, 2026
    4.0
    This is a very nice hotel in a convenient location, especially for travelers, since it is close to the airport and surrounded by several good restaurants. The rooms are spacious, clean, and comfortable, and the beds made it easy to get a good night’s sleep after a long day. The pool area is a nice bonus and provides a relaxing place to unwind. However, the gym was a disappointment—it is outdated and clearly in need of a deep cleaning. Most of the equipment was dirty, and there were limited towels and cleaning supplies available for guests to use. The gym would really benefit from a full refresh with newer equipment and better maintenance. In the room, the towels were a little rough to the touch, which took away slightly from an otherwise comfortable experience. The front desk staff was helpful when needed, but they were not particularly warm or friendly. The warm cookies available at check in were delicious!Overall, this hotel has a lot going for it and could be excellent with a few improvements.
  • AK
    Akshay Kanwar
    Feb 10, 2026
    5.0
    Best business hotel in the area! Close to the airport when you land. Front office is friendly and I've always had a great check in experience. And oh they have cookies!! Clean well appointed rooms! Do you remember i said best place to stay when traveling for work? In the morning you've got a starbucks in the lobby on your way out and a decent pub for a quick bite and a beer at the end of the day. Absolutely love it!! The service at the restaurant is amazing!! The ladies that run the bar are pleasant and a always a pleasure to chat with when youre trying to wrap up your day, eat and get a night cap. 10/10 highly recommend this place as an "all in one". P.S - I dont love starbucks and the food could better but as a package this place cannot be beat. I think the service I get here plays a huge role in why I wouldn't stay anywhere else.
  • FF
    Fafo Fafo
    Jan 14, 2026
    1.0
    Greedy money hungry Management. They should consider changing their name so they don’t have a duplicate hotel in the area with the exact same name but on Dixie Road. I called to cancel my reservation because it was at the wrong hotel. I wanted the Dixie Road location not the Dixon Road location with the exact same name, and they refused to refund me, and charged me for the room anyways. Word for the wise - Doubletree on Dixie is a dump too. I wish nothing but the worst reviews for these guys for being so greedy, inconsiderate, and they completely lack any customer service

Frequently Asked Questions About DoubleTree by Hilton Toronto Airport

What time is check-in and check-out at DoubleTree by Hilton Toronto Airport?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Does DoubleTree by Hilton Toronto Airport offer airport shuttle service?

Yes, complimentary 24-hour shuttle service to and from Pearson Airport is available.

Brand Certified Facts from DoubleTree by Hilton Toronto Airport

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Certified March 01, 2026Yext Knowledge Graph
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