Business Details
About
Hotel
Best Western welcomes you to the Premier life. At the Best Western Premier Toronto Airport Carlingview Hotel, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Premier’s distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Toronto,ON the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Location
Best Western Premier Toronto Airport Carlingview Hotel
135 Carlingview Dr., Toronto, ON
M9W 5E7, Canada
Hours
Reviews
3.9
1,829 reviews
5 stars
821
4 stars
503
3 stars
209
2 stars
79
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members, like Abdul, received praise for their helpfulness, many reviews highlighted rude and unprofessional behavior from front desk staff and shuttle drivers.
Cleanliness
Several customers reported issues with cleanliness, including dirty rooms, unpleasant odors, and unkempt bathrooms, indicating a need for better housekeeping practices.
Facilities and Amenities
Guests expressed dissatisfaction with the lack of complimentary breakfast and parking fees, as well as issues with the restaurant service and outdated facilities.
Shuttle Service
The shuttle service received numerous complaints regarding long wait times and poor communication, leading to frustration among guests.
Overall Experience
Many guests felt that the hotel did not meet expectations for a Best Western Premier, citing outdated decor and maintenance issues, leading to a general recommendation to seek alternative accommodations.
- WSWendy Sobotka5 days ago5.0The service and food in the restaurant and bar is great. The chicken souvlaki and Greek salad is delicious. So juicy. We love Sheila!!! Covered parking. Shuttle to the airport. We always stay here.
- CVC VNov 17, 20253.0Breakfast was.... Passable, mostly. Awful coffee. Older building which can use some upgrades. Heating/cooling didn't really work. Reception was okay, bury not what I would call friendly. Roomss were large and comfy. Oh, be ready for a trimmer every 90 seconds as you are in the flight path of a runway.
- NBNathan BattigelliNov 15, 20252.0The service at the hotel was great. But, there were a few issues. Starts with the shuttle pickup at the airport. Its supposed to run every half hour, I stood there for close to an hour and half before they arrived. I tried calling the hotel to inquire many times, no answer. Apparently the phones were down, but that doesn't explain why the shuttle wasn't running. When I arrived the girl at the front desk was fantastic. She was very friendly and checked me in quickly. Once in the room, I went to use the bathroom, and the toilet paper holder on the wall fell off. There were 6 usb plugs in the room. 2 didn't work at all and the 4 that did work were extremely worn out and loose. My fast charge cord which normally charges my phone in under 2 hours was showing close to 6 hours to charge.
- MLMichael LeungNov 13, 20253.0Check-in could have been smoother. Restaurant service was ad-hoc, out of shrimp, crepe was overcooked. Pool area was dirty, but nice design. Replace the burnt bulbs. Internet was fine.
- MPMelina PassalentNov 2, 20254.0Rooms were clean & well stocked. Special thanks to Sahil who went above and beyond to provide excellent service! Quick check in and check out, and all staff were very friendly. One piece of feedback was that the pull out couch was not comfortable to sleep on. The mattress was very thin, wondering if a mattress topper of some sort or replacing the mattress would help this issue. Thanks for the great stay!
Frequently Asked Questions About Best Western Premier Toronto Airport Carlingview Hotel
What are the check-in and check-out hours at Best Western Premier Toronto Airport Carlingview Hotel?
The hotel operates 24 hours daily, allowing flexible check-in and check-out times.
Is free Wi-Fi available at Best Western Premier Toronto Airport Carlingview Hotel?
Yes, free Wi-Fi is available for all guests during their stay.
Does the Best Western Premier Toronto Airport Carlingview Hotel have on-site dining options?
Yes, the hotel offers an exquisite on-site dining experience for guests.
What fitness facilities are available at the hotel?
The hotel features a fully equipped fitness room for active travelers.
Where is Best Western Premier Toronto Airport Carlingview Hotel located?
The hotel is located at 135 Carlingview Dr., Toronto, ON, M9W 5E7, Canada.
What is the main contact number for the hotel?
You can reach the hotel by phone at +1 416-637-7000.
Are there any special promotions currently available at the hotel?
Yes, there is a promotion where if you stay 2 nights, you get a $50 Best Western Gift Card.
How can I find the Best Western Premier Toronto Airport Carlingview Hotel on Facebook?
You can find the hotel on Facebook at https://www.facebook.com/117972223890 or by searching BWPremierTorontoAirportCarlingviewHotel.
What office services are available at the hotel?
The hotel offers ample meeting space suited to accommodate any large gathering.
Are there any tire repair services near Best Western Premier Toronto Airport Carlingview Hotel?
Yes, Solid Source Tire and Wheel, a tire dealer and repair service, is nearby and can assist with any tire needs during your stay.
Are there any religious or spiritual centers near the hotel?
Yes, Forward In Faith Church Canada, a Pentecostal church, is located near the hotel for guests interested in local religious services.
How can nearby places like Solid Source Tire and Wheel help guests at the hotel?
Guests can conveniently visit Solid Source Tire and Wheel for any tire-related repairs or purchases during their stay at the hotel, ensuring their vehicle is in good condition while traveling.