Best Western Plus Travel Hotel Toronto Airport

4.2
1700 reviews

About

Hotel
At the Best Western Plus Travel Hotel Toronto Airport you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Travel Hotel Toronto Airport will stand out among other hotels in Toronto,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Travel Hotel Toronto Airport will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Travel Hotel Toronto Airport
5503 Eglinton Ave W, Toronto, ON
M9C 5K5, Canada

Hours

Reviews

4.2
1,700 reviews
5 stars
905
4 stars
497
3 stars
158
2 stars
35
1 star
105

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests noted that the rooms were clean and well-maintained, although some reported issues with specific areas like bathrooms and linens.

Staff Service

The staff received mixed reviews; while many praised their friendliness and helpfulness, there were notable complaints about rudeness and unprofessional behavior from certain employees.

Breakfast Quality

Breakfast was generally well-received, with a variety of options available, though some guests found it lacking compared to expectations.

Location and Amenities

The hotel is conveniently located near the airport with a reliable shuttle service, but some guests mentioned that the hotel felt outdated and in need of renovations.

Value for Money

Overall, guests felt the hotel offered good value for money, especially considering the included amenities like breakfast and parking.
  • LR
    Luc Roseberry
    2 days ago
    4.0
    Ce n'est pas un relais et châteaux mais les chambres sont très bien. Très bon service à la réception. Bien situé près des grands axes routiers. Petit-déjeuner correct. À une distance de marche de plus restaurants.
  • SM
    Scott MacDonald
    3 days ago
    3.0
    Rooms are dated, mattresses very soft. Bathroom floor could have been cleaner. I requested a bassinet or crib when booking the room online. They messaged me back via the best western messaging portal, approving the request. They asked me to remind staff upon check in. I did so, and they said it would take 15-20 mins to get the crib. My younger daughter is 11 months old and my older daughter is 28 months. Forty minutes after check in we called the front desk and they said we would "put a note on your file". I went out to the front desk and asked where the crib was or if they even had one, they seemed very suprised and said they hadn't received a request. I showed them the emails and messages in the portal. They were more concerned with figuring out their communication issues than with getting me a crib. I finally said it's 11 o'clock mu daughter needs to go to sleep (late flight in). They finally brought me a crib five minutes later. A bit of strange experience.
  • CS
    Cece S
    Nov 4, 2025
    4.0
    Check in was super smooth. Room spacious, overall clean except for the corners of the bathroom. Hotel a tad outdated but for good value for money given that free shuttle and breakfast were included (I didn’t use either so can’t comment on that). Toiletries were a pleasant citrus scent. Makeup remover and mouthwash were a thoughtful touch. Multiple pillows with varying height and support. AC/heating was adjustable and can be turned off, which is always a nice option. Free parking in front of the building. Only complaint would be soundproofing, stayed at a room facing the street, could hear the planes as well as guests next door and in the hallway.
  • KS
    Korean South
    Nov 2, 2025
    5.0
    직원들이 아주 친절해요 조식으로는 에그스크램블, 오렌지쥬스 크랜베리주스,사과주스,커피,우유,시리얼,와플,식빵,미니베이글,머핀,소시지,요거트,잘린 과일들이 있습니다. 로비에 차,핫초코,커피를 마실 수 있는 커피머신이 있어요. 1층 공용화장실 앞에 음수대가 있어요. 객실은 청결하고 넓어요. 어메니티가 레몬향이 나서 좋았습니다.. 베스트웨스턴 호텔이 이 지역에 아주 많으니 공항 셔틀버스 차량 앞의 호텔 상세 주소를 확인 후 탑승하세요. 5825 dixie rd에도 베스트웨스턴 플러스 호텔이 있고, 이 호텔의 셔틀 버스가 피어슨 공항 터미널1에 몇 분 먼저 도착합니다. 셔틀버스는 공항에 매시 정각 도착하는 것이 아니라,호텔에서 매시 정각 출발합니다. 5825dixie rd에서 이 호텔까지는 우버로 15캐나다달러정도 요금이 나옵니다.(22시 기준)
  • RB
    Raf Brampton
    Oct 28, 2025
    2.0
    The check-in was extremely slow and sluggish with lots of waiting. Not enough seats to sit. You name it, it was not happening as required. I'm sure they will have their own version, but what matters is how clients are inconvenienced and that's it that's where the buck stops ! Quality of soap in washroom like a scrubby cheap smelling cake soap 🧼 should be improved. You need more staff you need checking ready systems. Breakfast was deplorable and no better than a quality Inn or comfort inn. It' was pretty poor. Online reviews about this hotel are overstated and arranged in a way that makes this place look better

Frequently Asked Questions About Best Western Plus Travel Hotel Toronto Airport

Does the Best Western Plus Travel Hotel Toronto Airport have a hot tub?

Yes, the Best Western Plus Travel Hotel Toronto Airport offers a hot tub for guests to enjoy.

Is Wi-Fi available at the Best Western Plus Travel Hotel Toronto Airport?

Yes, free Wi-Fi is available at the hotel for all guests.