About
HotelBest Western
At the Best Western Plus Executive Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Executive Inn will stand out among other hotels in Toronto,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Executive Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
3.9
1,397 reviews
5 stars
552
4 stars
478
3 stars
193
2 stars
69
1 star
105
What are people saying?
AI-generated from recent customer reviews
Checkout Issues
Several customers reported a very disappointing checkout experience, including being forced to vacate rooms early without notice.
Staff Performance
The staff received high praise for their friendliness and helpfulness, although some negative experiences were noted with specific managers.
Cleanliness
While many guests found the rooms and common areas clean, there were complaints about specific cleanliness issues in bathrooms and outside areas.
Room Quality
Guests had mixed experiences with room quality, mentioning issues like outdated decor, uncomfortable bedding, and noise insulation problems.
Breakfast Experience
The breakfast was generally well-received, with a good variety, but some guests found it repetitive or lacking in quality.
- JRJordan Robertson6 days ago1.0My family and I stayed here on the last Saturday before the school winter break ended. We had hoped to have a fun "staycation" for our kids and give them a fun evening and use the amenities available. My kids (4,2 and 8 weeks) awoke from sleep complaining of pain and itchiness to various parts of their body, and when we turned the light on we found bed bugs on both queen beds, the carpet between them, the headboards and the night stand. Additionally, my kids had several bites on their bodies. My wife had to take our vehicle and purchase new clothing for all of us while I gave my kids an extensive bath long after their bedtime. They were confused, exhausted and terrified. We have now had to have our car professionally cleaned which takes numerous days and purchase 3 new car seats, not to mention the emotional and psychological turmoil tous and us and our kids. When I spoke with the hotel manager, they said they had checked the room the next day and were unable to locate any bed bugs (despite bed bug having an extraordinary ability to hide when not feeding at night). In a professional way they basically said they did not believe me. Our family currently has no car, my kids cannot attend school or daycare for a week, and we have spent over $2000 in cleaning and replacing items. The solution that was offered to us was a 10% discount on our room, which borders on being offensive. If you would like to protect the health of your family and avoid having to go through the terrible experience we have had then you should stay somewhere else.
- CFCharlotte Francisco6 days ago5.0⭐️⭐️⭐️⭐️⭐️ Had an amazing stay at Best Western over the holidays! The staff were absolutely fantastic—housekeeping, front desk, maintenance, and breakfast staff were all super friendly, helpful, and accommodating. You can really feel how much they care about their guests. The hotel amenities were excellent and everything was clean and well maintained. The location is also a huge plus—so close to Scarborough Town Centre and right off the 401, making it super accessible and convenient. Would 100% stay here again and highly recommend! 🎄✨
- NKNishil KuriakoseDec 28, 20251.0Very disappointing checkout experience On the last day of our stay at Best Western Plus, I briefly stepped outside to drop my wife and returned shortly after. When I came back, I was shocked to find all of our belongings placed outside the room. Some food I had kept to eat was thrown away, and even our toothbrush and toothpaste were discarded. This happened around 9:15 AM, even though the standard checkout time is 11:00 AM. At no point were we informed that we needed to vacate the room earlier, nor were we given any warning or courtesy call. This experience felt extremely disrespectful and stressful, especially on our last day. I expected better professionalism and communication from a hotel of this standard. Unfortunately, this incident left a very negative impression despite the rest of the stay.
- MSMOHAMED SIRAJDec 15, 20255.0Staffs and location is best service provider
- JHJenn HydeNov 25, 20255.0We had a great stay here, pool was clean. The staff were polite. It's in a fairly industrial region so there's not a lot within walking distance. But if you have access to a car there's tons around. I'd stay here again if I was in the area or needed to be.
Frequently Asked Questions About Best Western Plus Executive Inn
What are the check-in and check-out hours at Best Western Plus Executive Inn?
The Best Western Plus Executive Inn is open 24 hours every day, allowing flexible check-in and check-out times.
Is free Wi-Fi available at Best Western Plus Executive Inn?
Yes, free Wi-Fi is available for all guests at the Best Western Plus Executive Inn.
What amenities are provided in the guest rooms at Best Western Plus Executive Inn?
All guest rooms include a spacious work desk, free internet access, and an in-room mini fridge perfect for drinks and snacks.
Does Best Western Plus Executive Inn offer fitness facilities?
Yes, the hotel has an in-house fitness room so guests can keep up their workout routines while traveling.
Where is Best Western Plus Executive Inn located?
The hotel is located at 38 Estate Dr, Toronto, ON, M1H 2Z1, Canada.
How can I contact Best Western Plus Executive Inn by phone or fax?
You can call the hotel at +1 416-430-0444 or send a fax to +1 416-430-0555.
Where can I find more information or book a room at Best Western Plus Executive Inn online?
You can visit their official website at bestwestern.com or the specific booking page provided in their profile.
Are there any nearby self-storage facilities to Best Western Plus Executive Inn?
Yes, Public Storage Canada, a self-storage facility, is located near the hotel and can be convenient if you need extra storage during your stay.
What nearby auto services are available close to Best Western Plus Executive Inn?
The Lab Scarborough, offering auto detailing and auto body shop services, is nearby and can assist with vehicle maintenance while you stay at the hotel.
How might nearby businesses like Public Storage Canada and The Lab Scarborough enhance my stay at Best Western Plus Executive Inn?
Guests can easily access extra storage space at Public Storage Canada or get their vehicle serviced at The Lab Scarborough, adding convenience to their visit.