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Best Western Plus Executive Inn

3.9
(1404 reviews)

Business Details

38 Estate Dr, Toronto, ON
M1H 2Z1, Canada
(416) 430-0444
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Executive Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Executive Inn will stand out among other hotels in Toronto,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Executive Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Executive Inn
38 Estate Dr, Toronto, ON
M1H 2Z1, Canada

Hours

Reviews

3.9
1,404 reviews
5 stars
555
4 stars
481
3 stars
193
2 stars
68
1 star
107

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the hotel and rooms, although some reported issues with specific areas like bathrooms and outside garbage.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, although there were some negative experiences reported with specific staff members.

Bed Bugs

Multiple reviews highlighted serious concerns about bed bugs in the rooms, leading to significant distress for affected guests.

Breakfast Quality

The breakfast was generally well-received, with many guests enjoying the variety, though some found it monotonous or lacking in quality.

Noise Issues

Several guests reported noise disturbances from other guests and poor sound insulation in the rooms, impacting their overall comfort.
  • EJ
    Edward James
    Feb 9, 2026
    5.0
    The rooms are clean, staff are very helpful, and the breakfast is really good for a continental. The pool is clean, it’s right next to a Keg steakhouse and Public Storage, gas station McDonald’s etc. I enjoyed my stay there.
  • DW
    Derick Winchar
    Feb 8, 2026
    1.0
    Probably the worst stay in a Hotel I have ever had. Shared this hotel with a hockey team and they kept us up all night. Told staff and they did nothing although I was reassured after the first night that it would be better. It was not. Explained the situation at the front desk and no apology or discount was given. Front desk attendant didn't even look up when we told them. Also on another note, put a shelf in the shower, or a hanging rack, or something so I can put my soap somewhere. Will not stay here again and I'd advise others not to either.
  • TZ
    Tacapo Zabi
    Jan 30, 2026
    1.0
    Hi everyone, I confirmed with desk That If I C/O a bit late it is okay he said yes, I c/o at 12:40 pm at c/c time he said they will charge for late c/C I said how much he said 702$ plus taxes, it was really unexpected.
  • JR
    Jordan Robertson
    Jan 6, 2026
    1.0
    My family and I stayed here on the last Saturday before the school winter break ended. We had hoped to have a fun "staycation" for our kids and give them a fun evening and use the amenities available. My kids (4,2 and 8 weeks) awoke from sleep complaining of pain and itchiness to various parts of their body, and when we turned the light on we found bed bugs on both queen beds, the carpet between them, the headboards and the night stand. Additionally, my kids had several bites on their bodies. My wife had to take our vehicle and purchase new clothing for all of us while I gave my kids an extensive bath long after their bedtime. They were confused, exhausted and terrified. We have now had to have our car professionally cleaned which takes numerous days and purchase 3 new car seats, not to mention the emotional and psychological turmoil tous and us and our kids. When I spoke with the hotel manager, they said they had checked the room the next day and were unable to locate any bed bugs (despite bed bug having an extraordinary ability to hide when not feeding at night). In a professional way they basically said they did not believe me. Our family currently has no car, my kids cannot attend school or daycare for a week, and we have spent over $2000 in cleaning and replacing items. The solution that was offered to us was a 10% discount on our room, which borders on being offensive. If you would like to protect the health of your family and avoid having to go through the terrible experience we have had then you should stay somewhere else.
  • CF
    Charlotte Francisco
    Jan 6, 2026
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Had an amazing stay at Best Western over the holidays! The staff were absolutely fantastic—housekeeping, front desk, maintenance, and breakfast staff were all super friendly, helpful, and accommodating. You can really feel how much they care about their guests. The hotel amenities were excellent and everything was clean and well maintained. The location is also a huge plus—so close to Scarborough Town Centre and right off the 401, making it super accessible and convenient. Would 100% stay here again and highly recommend! 🎄✨

Frequently Asked Questions About Best Western Plus Executive Inn

What are the check-in and check-out hours at Best Western Plus Executive Inn?

The Best Western Plus Executive Inn is open 24 hours every day, allowing flexible check-in and check-out times.

Is free Wi-Fi available at Best Western Plus Executive Inn?

Yes, free Wi-Fi is available for all guests at the Best Western Plus Executive Inn.

Brand Certified Facts from Best Western Plus Executive Inn

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