Where can I find the frequently asked questions for 1 Hotels Toronto?
You can find our frequently asked questions here https://www.1hotels.com/toronto/faq
What is the price of valet? Are there in and out privileges?
$45 + HST (up to four hours) & $65 + HST (four hours or more), with in-and-out privileges.
Is the rooftop pool open to outside guests?
The pool deck and plunge pool are exclusively for hotel guests and building residents
Where is the self-parking?
We do not have self-parking, however, guests are welcome to park in the P2-P3 lot which can be accessed through Stewart Street.
Do you have accessible rooms?
Yes, we have accessible rooms available with features such as wheel chair accessible tubs and handlebars in a shower.
Do you have connecting rooms
Yes, we have two connecting rooms; our Connecting Studio Suite + Panoramic King and of course, the Birch House Two Bedroom Suite.
Do you have rooms with views?
All of our rooms provide guests with city views.
Do you have rooms with a balcony or terrace?
The Willow House and City King Balcony have balconies that look over the city. The King room is equipped with a semi-private terrace on the third floor.
Do you have a fitness centre? What equipment does it offer? What are its hours?
Our Field House gym is fully equipped with state-of-the-art weight training, cardio equipment, and steam rooms. Open 24hrs daily.
Do you offer personal training or group fitness classes?
Yes.
Are pets allowed? Are there restrictions for types, breeds, or size?
We love all furry (and non-furry) friends. Pets up to 50 lbs are welcome, with one pet permitted per guest room at no extra cost.
Is there an area for pets?
No specific designated space, however, Victoria Memorial Park is across the street and great for your furry friend.
Do you have pet-sitting or dog-walking services?
Yes, we can arrange pet-sitting/dog-walking services through a third-party company trusted by our team.
Do you have in-room dining?
Yes, available daily from 7am - 2am.
Do you have events and meeting spaces?
Yes, 1 Hotel Toronto has both indoor and outdoor venues with over 11,000 square feet of functional event space.
Do you have wedding venues?
Yes.
Do you offer group rates?
Yes.
Do you have electric car charging on-site?
Yes.
Do you have a shuttle or house car? How far will it take me?
Yes, we have a fully electric Audi Q6 e-tron that we will take you within a 4km radius from the hotel property.
Do you have bike rentals?
Yes, we have complimentary bike rentals available, and our concierge team has bike routes that they are able to provide you.
Where is the valet station?
Our valet station is located at 51 Bathurst Street, just around the corner from our front entrance.
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