Best Western Thunder Bay Crossroads

4.2
802 reviews

About

HotelBest Western
Located in Thunder Bay,ON, the Best Western Thunder Bay Crossroads is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Thunder Bay Crossroads
655 Arthur St W, Thunder Bay, ON
P7E 5R6, Canada

Hours

Reviews

4.2
802 reviews
5 stars
375
4 stars
277
3 stars
89
2 stars
27
1 star
34

What are people saying?

AI-generated from recent customer reviews

Staff Service

Mixed reviews on staff friendliness; some praised helpfulness while others reported rudeness.

Cleanliness

Rooms generally reported as clean, but some guests noted issues with specific areas like bathrooms.

Noise Levels

Several guests complained about noise disturbances from pipes, doors, and external traffic.

Breakfast Quality

Breakfast received positive feedback for variety and quality, though some found it lacking in certain items.

Value for Price

Many guests felt the hotel was overpriced for the quality and amenities offered.
  • CV
    Chris Vegas
    Dec 20, 2025
    1.0
    The staff were not nice, I did not feel welcomed or comfortable to be there. They didn’t give me best western rewards price and when I asked for it they actually charged me thirty dollars extra. The room was way over priced $300 for a room that I barely got any sleep in because the pipes are so loud anytime someone uses the water it will wake you up or if someone closes a door it sounds like a slam. I like best western but this branch does the brand a disservice. There is a standard expected if you have the brand name. This is just a motel that charges more because of the name on their building.
  • AN
    Ayicia Nabigon
    Dec 20, 2025
    5.0
    We got stuck in Thunder Bay due to the weather. While we waited to see when the highway would open, Tracy allowed us to extend our checkout time with no charge and even called us to give us an update on road conditions! Above and beyond service that really helped in a stressful situation.
  • RC
    Rebeca Corona
    Dec 16, 2025
    5.0
    Bien
  • CK
    Chris Krupa
    Nov 9, 2025
    5.0
    Very clean and the staff were very friendly
  • EJ
    Emme Jeff
    Oct 20, 2025
    5.0
    This hotel was amazingly clean, comfortable, and cozy for me and my fur baby. Traveling from east to west coast under very stressful circumstances and I couldn't have been happier at this location. All staffs were genuine, kind, and accommodating. In particular, Myles from front desk made my whole checking in experience one I will always remember. He was very professional, compassionate, and delightful 😊. Thank you for being patient and warm Myles! Breakfast was great with enough variety and the ladies were helpful and nice. I'd definitely recommend this hotel.

Frequently Asked Questions About Best Western Thunder Bay Crossroads

What is the address of Best Western Thunder Bay Crossroads?

The hotel is located at 655 Arthur St W, Thunder Bay, ON, P7E 5R6, Canada.

Does Best Western Thunder Bay Crossroads offer free WiFi to guests?

Yes, free WiFi is available for all guests at Best Western Thunder Bay Crossroads.