Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Conveniently located off Highway 69, the Holiday Inn Sudbury offers easy access to major local destinations including Vale Glencore, Laurentian University, Health Sciences North Hospital, the Northeast Cancer Centre, as well as a wide variety of restaurants and shopping venues.
With over 12,000 square feet of versatile meeting and banquet space and a 24‑hour Business Centre, our hotel is the ideal venue for a wide range of events—from training sessions, conventions, and expos to private meetings, corporate parties, workshops, and weddings.
For guests looking to unwind, the nearby scenic boardwalk at Science North offers a tranquil escape, while the iconic Big Nickel at Dynamic Earth is just minutes away.
Relax in one of our well‑appointed guest rooms featuring complimentary high‑speed Wi‑Fi and 42″ LED HD TVs. Whether you're visiting for business or leisure, we’re confident you'll enjoy your stay with us.
Location
Hours
Reviews
3.9
1,479 reviews
5 stars
605
4 stars
475
3 stars
195
2 stars
76
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some staff being friendly and accommodating while others were reported as rude and unhelpful.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty rooms and poor maintenance, which detracted from the overall experience.
Breakfast Quality
Many guests expressed disappointment with the breakfast options, citing poor quality and limited choices.
Facilities and Maintenance
Several reviews noted that the hotel facilities, including the pool and gym, were dated and in need of repairs, impacting guest satisfaction.
Local Policy Issues
Numerous guests were frustrated by the hotel's policy of not accepting local residents, which was not clearly communicated during booking.
- ASAshley Saini3 days ago5.0I checked in and the front office manager was so friendly and went above and beyond for me. The breakfast was delicious and the staff were friendly.
- DADebbie AlbidoneDec 31, 20255.0We spent 5 nights and thoroughly enjoyed it . Quiet and clean . Great staff at desk and the breakfast staff was amazing helping us out with a special order . The restaurant staff was amazing and kind to us . Helping us with a special order for a sick family member. Special mention to Chloise and Jasmine our waitresses. Very kind and thoughtful going out of their way to help us . Thank you so much .
- KCKillarney CareDec 24, 20251.0Night reception is the worst. Rude and barely understands english. Worst service ever.
- SCSarah CookeDec 20, 20255.0We recently had our wedding at the Holiday Inn and it was absolutely perfect from start to finish. Communication with Namrata was amazing from day one. She was always responsive, helpful and made sure every question I had was answered quickly and clearly. The day of the wedding she was available when I had questions and last minute requests. She definitely went out of her way to help with anything I needed. The staff working the night before went above and beyond our expectations to ensure that everything was set up exactly how we envisioned it. This meant so much to us. On the night of the wedding everything ran smoothly and we were able to fully enjoy the night without any stress. The staff were absolutely amazing! We are incredibly grateful for the outstanding service and professionalism of the entire team. We couldn’t have asked for a better experience and would highly recommend the Holiday Inn for anyone planning a special event.
- JDJulie Ann DineenDec 14, 20252.0Our stay at the Holiday Inn in Sudbury was disappointing overall, especially after a long day of travel. (Stayed December 13-14 2025) We were placed on the 4th floor and unfortunately the elevator was out of service. After several hours on the road, having to carry luggage up four flights of stairs was not ideal and no assistance or alternatives were offered.(nor did the staff seem bothered) we were shown the stairs lol (kinda comical) The sports and fitness facilities were also closed due to maintenance, which was another letdown. We had prepaid for breakfast when booking the room, and it was quite poor. The sausage was dried out, the French toast was very cold, and the bacon looked grey, the overall quality wasn’t worth the extra cost. (We didn’t eat much and left to grab a bite somewhere else) The manager working in the dining room came across as aggressive, directing guests to sit where he wanted them rather than allowing choice, which made the experience uncomfortable. Customer service throughout our stay was subpar. Despite multiple inconveniences, nothing was offered to acknowledge or make up for the issues. With better communication, friendlier service, and attention to guest experience, this hotel could improve significantly - Holidays Inn is usually one of our top choices due to their high standards - this one missed the boat bigtime .. HUGE! We stay in Sudbury often visiting our daughter and family - thought we give it a try from our norm, oh well! Thankfully it was just one night
Frequently Asked Questions About Holiday Inn Sudbury by IHG
What are the check-in and check-out times at Holiday Inn Sudbury by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is parking available and accessible at the hotel?
Yes, free parking with accessible parking spaces is available.
Does the hotel offer free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas.
Are pets allowed at Holiday Inn Sudbury by IHG?
No, pets including cats and dogs are not allowed at the property.
What fitness facilities are available at the hotel?
The hotel offers a free fitness center with an elliptical machine and treadmill.
Is breakfast served at the hotel?
Yes, breakfast is available for guests.
Does the hotel have meeting and event facilities?
Yes, there are 12 meeting rooms with over 12,000 square feet of versatile meeting and banquet space.
What nearby dining options are there for hotel guests?
Nearby restaurants include Four Corners Bar and Grill, Okinawa Sushi, Di Gusto Italian Restaurant, Deluxe Hamburgers, and McDonald's Canada.
How can guests access transportation or car rentals nearby?
Enterprise Rent-A-Car and Alamo car rental agencies are conveniently located near the hotel, assisting guests with rental vehicles.
What nearby attractions can guests visit for leisure?
Guests can enjoy the nearby scenic boardwalk at Science North or visit the iconic Big Nickel at Dynamic Earth, both just minutes away.