Best Western Downtown Sudbury Centreville

3.4
985 reviews

About

Hotel
Located in Sudbury,ON, the Best Western Downtown Sudbury Centreville is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Downtown Sudbury Centreville
151 Larch St, Sudbury, ON
P3E 1C3, Canada

Hours

Reviews

3.4
985 reviews
5 stars
324
4 stars
226
3 stars
137
2 stars
91
1 star
207

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted severe cleanliness problems, including dirty rooms, stained linens, and unkempt bathrooms.

Service Quality

While some guests praised the staff for being friendly and helpful, many others reported poor service, including issues with double charges and unresponsive management.

Location Concerns

The hotel is situated in a problematic area with a visible homeless presence, leading to safety concerns for guests.

Breakfast Quality

Several guests expressed disappointment with the breakfast options, describing them as below par or inadequate.

Mixed Experiences

While some guests had positive experiences, many others reported severe dissatisfaction, indicating a lack of consistency in service and room quality.
  • AW
    April Weppler
    6 days ago
    2.0
    The room was fine and the staff were kind. The bedding was awful - badly stained and should have been thrown out. I wasn’t able to change rooms because the hotel was full. I requested clean sheets and had to change them myself. Very unpleasant experience.
  • JB
    Jefferson Blas
    Nov 11, 2025
    1.0
    Most of the staff members are insensitive and will open your room in the middle of your sleep.
  • MM
    Mark
    Nov 10, 2025
    1.0
    Staff was very rude to me... a man with a black beard.
  • JJ
    Jessica Jones
    Oct 29, 2025
    5.0
    It was fantastic. Location is good for certain things, but also not for certain things. But the staff are great and the restaurant there is also great.
  • RB
    Robert Blanchard
    Oct 7, 2025
    1.0
    Didn't send a receipt, and they have my email because I got the confirmation email when I booked the room. I'm sick of this same issue every single time I stay at a best western.

Frequently Asked Questions About Best Western Downtown Sudbury Centreville

Does Best Western Downtown Sudbury Centreville have a hot tub?

Yes, Best Western Downtown Sudbury Centreville offers a hot tub for guests.

Is free Wi-Fi available at Best Western Downtown Sudbury Centreville?

Yes, free Wi-Fi is available for all guests at Best Western Downtown Sudbury Centreville.