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Best Western Downtown Sudbury Centreville

3.4
(1008 reviews)
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Business Details

151 Larch St, Sudbury, ON
P3E 1C3, Canada
(705) 673-7801
http://bestwestern.com
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About

HotelBest Western
Located in Sudbury,ON, the Best Western Downtown Sudbury Centreville is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Downtown Sudbury Centreville
151 Larch St, Sudbury, ON
P3E 1C3, Canada

Hours

Reviews

3.4
1,008 reviews
5 stars
345
4 stars
226
3 stars
136
2 stars
91
1 star
210

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted severe cleanliness problems, including dirty sheets, unclean bathrooms, and overall neglect in room maintenance.

Customer Service

While some guests praised the staff, particularly manager Vina, others reported rude and unhelpful service, especially regarding refunds and complaints.

Location Concerns

The hotel is situated in a sketchy area with a visible homeless community nearby, leading to safety concerns for many guests.

Mixed Experiences

Guests had varied experiences, with some enjoying their stay and praising the breakfast, while others found the hotel far below expectations for the Best Western brand.
  • SS
    Steve
    1 day ago
    5.0
    Fantastic stay! ⭐ The rooms were spotless, the staff were incredibly friendly, and the location made everything easy to access. Highly recommend this hotel for anyone looking for comfort, great service, and a relaxing experience. 😊
  • SH
    Steve Horne
    2 days ago
    1.0
    Advertised as completely remodelled and definitely not recently. Hotel had a not so pleasant odour. We decided to stay elsewhere and they refused to refund our money because they have a 48 hour cancelation policy. I will be contacting head office regarding the hotel as well as my credit card company. We stayed at Best Western in Woodstock, Ontario which was beautiful so we decided to try this hotel but not even remotely close to being the same.
  • SS
    Skyylarr
    Feb 26, 2026
    5.0
    Comfortable and clean rooms. Love coming back to this hotel whenever i am in Sudbury Breakfast is always good and tasty. Parking is across the street is is always available Front desk is very friendly and helpful. Manager vina goes out of her way to accommodate everytime. Great stay
  • SM
    Sarah M
    Feb 22, 2026
    1.0
    On our last night a couple checked into the room next to us. It was a connecting room so more sensitive to sound. It was 2am and they started yelling and partying and trying to get into our room. Between 2am and 4am we called the front desk twice. They called the room and that was it. They just laughed and continued partying also inviting two others to join. At 4am we packed up and left. After we left I realized I forgot something in the room and when I went back, the front desk clerk told me that he kicked out the two visitors. Too bad that didn't happen when we called, twice. He didn't bother to walk up to the room to talk to them or even offer us a new room, he really didn't care. First and last time staying at this place.
  • PV
    Pathin Pritesh Vyas
    Feb 19, 2026
    5.0
    Customer service at its best. All employees I encountered were very courteous and helpful Rooms ate clean This hotel is located right in downtown sudbury. Close to all restaurants. Indian restaurant Taj is inside the hotel. We trued it and were very impressed. I will atay at this hotel again
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Frequently Asked Questions About Best Western Downtown Sudbury Centreville

Does Best Western Downtown Sudbury Centreville have a hot tub?

Yes, Best Western Downtown Sudbury Centreville offers a hot tub for guests.

Is free Wi-Fi available at Best Western Downtown Sudbury Centreville?

Yes, free Wi-Fi is available for all guests at Best Western Downtown Sudbury Centreville.

Brand Certified Facts from Best Western Downtown Sudbury Centreville

This information is certified by Best Western Downtown Sudbury Centreville and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
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