Certified by Best Western Downtown Sudbury Centreville • Mar 01, 2026
HotelBest Western
Located in Sudbury,ON, the Best Western Downtown Sudbury Centreville is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Downtown Sudbury Centreville • Mar 01, 2026
Certified by Best Western Downtown Sudbury Centreville • Mar 01, 2026
Reviews
3.4
1,008 reviews
5 stars
345
4 stars
226
3 stars
136
2 stars
91
1 star
210
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty sheets, unclean bathrooms, and overall neglect in room maintenance.
Customer Service
While some guests praised the staff, particularly manager Vina, others reported rude and unhelpful service, especially regarding refunds and complaints.
Location Concerns
The hotel is situated in a sketchy area with a visible homeless community nearby, leading to safety concerns for many guests.
Mixed Experiences
Guests had varied experiences, with some enjoying their stay and praising the breakfast, while others found the hotel far below expectations for the Best Western brand.
SS
Steve
1 day ago
5.0
Fantastic stay! ⭐ The rooms were spotless, the staff were incredibly friendly, and the location made everything easy to access. Highly recommend this hotel for anyone looking for comfort, great service, and a relaxing experience. 😊
SH
Steve Horne
2 days ago
1.0
Advertised as completely remodelled and definitely not recently. Hotel had a not so pleasant odour. We decided to stay elsewhere and they refused to refund our money because they have a 48 hour cancelation policy. I will be contacting head office regarding the hotel as well as my credit card company. We stayed at Best Western in Woodstock, Ontario which was beautiful so we decided to try this hotel but not even remotely close to being the same.
SS
Skyylarr
Feb 26, 2026
5.0
Comfortable and clean rooms. Love coming back to this hotel whenever i am in Sudbury
Breakfast is always good and tasty. Parking is across the street is is always available
Front desk is very friendly and helpful. Manager vina goes out of her way to accommodate everytime. Great stay
SM
Sarah M
Feb 22, 2026
1.0
On our last night a couple checked into the room next to us. It was a connecting room so more sensitive to sound. It was 2am and they started yelling and partying and trying to get into our room. Between 2am and 4am we called the front desk twice. They called the room and that was it. They just laughed and continued partying also inviting two others to join. At 4am we packed up and left.
After we left I realized I forgot something in the room and when I went back, the front desk clerk told me that he kicked out the two visitors. Too bad that didn't happen when we called, twice. He didn't bother to walk up to the room to talk to them or even offer us a new room, he really didn't care. First and last time staying at this place.
PV
Pathin Pritesh Vyas
Feb 19, 2026
5.0
Customer service at its best. All employees I encountered were very courteous and helpful
Rooms ate clean This hotel is located right in downtown sudbury. Close to all restaurants. Indian restaurant Taj is inside the hotel. We trued it and were very impressed. I will atay at this hotel again
Frequently Asked Questions About Best Western Downtown Sudbury Centreville
Does Best Western Downtown Sudbury Centreville have a hot tub?
Yes, Best Western Downtown Sudbury Centreville offers a hot tub for guests.
Is free Wi-Fi available at Best Western Downtown Sudbury Centreville?
Yes, free Wi-Fi is available for all guests at Best Western Downtown Sudbury Centreville.
Where is Best Western Downtown Sudbury Centreville located?
The hotel is located at 151 Larch St, Sudbury, ON, P3E 1C3, Canada.
What are the operating hours of Best Western Downtown Sudbury Centreville?
Best Western Downtown Sudbury Centreville is open 24 hours a day, 7 days a week.
Does Best Western Downtown Sudbury Centreville have a restaurant onsite?
Yes, the hotel features a restaurant for guests to enjoy.
What is the main phone number to contact Best Western Downtown Sudbury Centreville?
You can reach Best Western Downtown Sudbury Centreville at +1 705-673-7801.
Is there any special promotion currently offered by Best Western Downtown Sudbury Centreville?
Yes, guests can get a $20 gift card as part of a current promotion.
What nearby dining options are available near Best Western Downtown Sudbury Centreville?
Taj Bistro, an Indian buffet restaurant, is nearby and a great option for dining close to the hotel.
Are there legal services available close to Best Western Downtown Sudbury Centreville?
Yes, Lacroix Lawyers-Avocats offers legal services nearby for any legal assistance needed during your stay.
How can nearby places like Taj Bistro enhance my visit to Best Western Downtown Sudbury Centreville?
Guests can enjoy authentic Indian cuisine at Taj Bistro, conveniently located nearby, making it an ideal dining option before or after your stay at the hotel.
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