Best Western Plus The Arden Park Hotel

4.3
1690 reviews

About

HotelBest Western
At the Best Western Plus The Arden Park Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus The Arden Park Hotel will stand out among other hotels in Stratford,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus The Arden Park Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus The Arden Park Hotel
552 Ontario St, Stratford, ON
N5A 3J3, Canada

Hours

Reviews

4.3
1,690 reviews
5 stars
919
4 stars
547
3 stars
110
2 stars
41
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude or indifferent service.

Cleanliness

Many guests noted clean rooms and facilities, but there were complaints about bugs and unclean bathrooms.

Location

The hotel is well-located near the Festival Theatre and downtown, making it convenient for guests.

Restaurant Quality

The on-site restaurant received mixed feedback; some enjoyed the food and service, while others found it overpriced and underwhelming.

Room Quality

Rooms were generally described as spacious and comfortable, but some guests reported issues with noise, outdated amenities, and maintenance problems.
  • AW
    Andy Willick
    Dec 25, 2025
    5.0
    Received absolutely stellar service from Cloretta tonight. She was handling the Christmas rush with poise and still took the time to assist with righting a booking error I made. This will be my choice for accommodation in Stratford going forward. Thank you!
  • PE
    Paul Everingham
    Dec 25, 2025
    1.0
    They canceled my reservations a time Of checkout on christmas eve,no sympathy told us to go pitch a tent, walmart open until eleven you will be fine it not negative degree. we'll never go back very disrespectful staff, very rude to seniors.
  • AA
    Arianna
    Dec 21, 2025
    1.0
    the rooms have bed bugs now my bed has bed bugs so does my parents don’t recommend going to this hotel it is in a very good location but I would never go to this hotel again even with location there okay service but does not come with breakfast it would be convenient for people when they stay at hotel for tournament thanks you
  • BB
    Brandon Birt
    Dec 20, 2025
    5.0
    Stayed at the Arden Park Hotel. Absolutely loved our stay. Front desk was absolutely amazing to deal with, beds were comfortable. Clean rooms. Had breakfast at the restaurant, food was nice and hot. Tasted amazing. Would 100 percent come and stay at this hotel again
  • SK
    Sharon Kolovrat
    Dec 18, 2025
    4.0
    The best western is close to hospital where my friend is. The hotel made sure they held a room in case we were held up.it holds 2 dining rooms,with relaxed dress codes.staff friendly and efficient. .food excellent and prepared as requested.room service available.if requested..

Frequently Asked Questions About Best Western Plus The Arden Park Hotel

Where is Best Western Plus The Arden Park Hotel located?

The hotel is located at 552 Ontario St, Stratford, ON, N5A 3J3, Canada.

Does Best Western Plus The Arden Park Hotel offer free Wi-Fi for guests?

Yes, the hotel provides free Wi-Fi access in all guest rooms.