Business Details
About
Hotel
Located in St. Catharines,ON, the Best Western St Catharines Hotel & Conference Centre is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western St Catharines Hotel & Conference Centre
2 North Service Rd, St. Catharines, ON
L2N 4G9, Canada
Hours
Reviews
3.9
1,454 reviews
5 stars
597
4 stars
463
3 stars
188
2 stars
77
1 star
129
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, contributing positively to their overall experience.
Cleanliness
While some guests reported clean rooms, others noted issues such as ants, bad odors, and unclean bathrooms, indicating inconsistency in cleanliness standards.
Amenities
The hotel offers a variety of amenities including pools, a gym, and breakfast, which were generally well-received, although some guests found the outdoor pool maintenance lacking.
Room Condition
Numerous reviews highlighted that the rooms are outdated, with issues such as peeling wallpaper, musty smells, and insufficient soundproofing.
Value for Money
Several guests felt that the hotel was overpriced for the quality of accommodations and services provided, leading to dissatisfaction.
- LEles eriksenNov 6, 20252.0Worst best western I’ve ever stayed at. Parking is a nightmare. No spots because workers from car dealerships are using the parking lot and management doesn’t do anything about it. Restaurant is packed because they offer conferences with day visitors using the facilities. Rooms are horrible with bathrooms showers that leak all over floors. My room was far side of building and the distance to walk to the entrance was extreme. The fact that they charge a facility fee on top of $250 deposit is laughable
- HEH EOct 17, 20255.0Great hotel, lovely staff. Rooms, especially bathrooms might be outdated but over all not bad. Hotel room floors are very quiet. Hotel going through some renovations.
- HSHeidi StruckOct 14, 20254.0Bathrooms need a little updating but staff, cleanliness and service was very good.
- SBSandra Bedard-RysnikOct 12, 20255.0Nadine at the front desk was amazingly helpful. So pleasant as well. Rooms are nice a clean Great pool area.
- S1Sandra 1974Oct 2, 20253.0Für zwei Nächte ganz ok, Zimmer sehr hellhörig!
Frequently Asked Questions About Best Western St Catharines Hotel & Conference Centre
What is the address of Best Western St Catharines Hotel & Conference Centre?
The hotel is located at 2 North Service Rd, St. Catharines, ON, L2N 4G9, Canada.
Does Best Western St Catharines Hotel & Conference Centre offer free Wi-Fi?
Yes, the hotel provides free Wi-Fi access for all guests.
Is there a restaurant available at Best Western St Catharines Hotel & Conference Centre?
Yes, the hotel has a restaurant on-site for guest convenience.
What are the operating hours of Best Western St Catharines Hotel & Conference Centre?
The hotel is open 24 hours a day, seven days a week.
What special offer is available at Best Western St Catharines Hotel & Conference Centre?
Guests who stay 2 nights can receive a $50 Best Western Gift Card.
How can I contact Best Western St Catharines Hotel & Conference Centre by phone?
You can reach the hotel at +1 905-934-8000.
Is Best Western St Catharines Hotel & Conference Centre active on social media?
Yes, the hotel has a Facebook page at https://www.facebook.com/141143576017753 and their Twitter handle is @bestwestern.
Where can I find a sports bar near Best Western St Catharines Hotel & Conference Centre?
Wrigleys Sports Bar & Lounge is a nearby option for sports bar entertainment and is easily accessible from the hotel.
Are there any gift shops or chocolatiers near Best Western St Catharines Hotel & Conference Centre?
Yes, Chocolate & Gifts By Maha is a nearby shop offering flowers, gifts, chocolates, and candy, perfect for a thoughtful treat during your stay.
How can nearby places enhance my stay at Best Western St Catharines Hotel & Conference Centre?
You can enjoy local nightlife at Wrigleys Sports Bar & Lounge after a day at the hotel, or pick up unique gifts and chocolates at Chocolate & Gifts By Maha for memorable souvenirs.